Home care · Surrey
Home care in Staines-upon-Thames
229 home care agencies registered with CQC cover Staines-upon-Thames, from 221 providers. Yourlife Management Services Limited has the most, at 3. Among the 139 with a CQC rating, 88% are Good or Outstanding, against 93% across Surrey and 88% across England. 4 are Outstanding. Typical fees here come to about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 47 home care agencies were last rated over four years ago and 45 registered in the last two years. The most recent rating was Amazed Care Services, rated Good on 14 October 2026.
Updated 26 October 2026 from the CQC register (Open Government Licence)
The short version
- We check for new CQC ratings in Surrey daily: see the latest changes.
- You can ask Surrey council for a free care needs assessment; savings make no difference.
- Dementia is a registered specialism for 201.
- CQC rates 122 of the 139 agencies with a rating as Good or Outstanding, while 17 are rated Inadequate or Requires improvement. 90 are not rated yet.
Cite this: The Care Panel, "Home care in Staines-upon-Thames", analysis of the CQC register, Oct 2026.
- 229registered agencies
- 88%Good or Outstanding, among those rated
- 201offer dementia support
- 56rated or inspected within two years
| Care | Staines-upon-Thames | South East | England |
|---|---|---|---|
| Visiting care, an hour | £33.50 | £33.50 | £33.50 |
| Live-in care, a week | £1,610 | £1,610 | £1,610 |
Staines-upon-Thames home care agencies, ranked
Order: CQC rating first, then how recent that rating is, then distance. Our ranking method
- All 229
- Elderly care · 218
- Care for adults under 65 · 206
- Dementia care · 201
- Physical disability care · 199
- Sensory impairment care · 152
- Mental health care · 135
- Learning disability care · 111
- Eating disorder support · 37
- Children's care · 37
- Substance misuse support · 24
Welmede Housing Association
What inspectors found: Relatives described staff as kind and caring, and said they would feel comfortable raising concerns and confident they would be handled well.
Est. £32–£39/hr
Acacia Homecare Limited
What inspectors found: People received safe care and support from staff who were well trained and qualified to meet their needs.
Est. £30–£37/hr
Caremix Ltd
What inspectors found: People described staff as kind and caring, and a relative said their family member was safe and the manager responded promptly.
Est. £30–£37/hr
Proxy Care Personnel
What inspectors found: People and relatives were on the whole happy with the care, said staff knew them well, and that concerns were dealt with properly.
Est. £30–£37/hr
Delore Care Woking
What inspectors found: Delore Care Surrey provides support to people living in their own homes, including people living with dementia.
Est. £30–£37/hr
Amazed Care Services
What inspectors found: The service provides support to people living with dementia, those with health conditions and people who are at the end of their life.
Est. £30–£37/hr
Beatitude Care Ltd
What inspectors found: The registered manager assessed risks to their safety and wellbeing.
Est. £34–£42/hr
Ivy&Sage Homecare Office
What inspectors found: The service provides support for younger and older adults.
Est. £34–£42/hr
London Care (Bristol Court)
What inspectors found: Comments from people included, “I am well looked after.
Est. £34–£42/hr
Hartwig Care (Weybridge)
What inspectors found: This is help with tasks related to personal hygiene and eating.
Est. £30–£37/hr
Austin Place
What inspectors found: People described staff as caring and punctual, said they generally saw the same staff, and felt their independence was respected.
Est. £30–£37/hr
Amily Homecare
What inspectors found: People described staff as kind and respectful, said carers arrived on time, and relatives said management contacted them promptly about concerns.
Est. £30–£37/hr
Alina Homecare Walton on Thames
What inspectors found: People and relatives said they felt safe, staff were kind and respected their dignity, and a consistent team arrived on time.
Est. £30–£37/hr
Alpenbest South
What inspectors found: People said they felt safe, staff were kind and respectful, visits were generally on time, and they were involved in planning care.
Est. £30–£37/hr
Mulberry Home Care Services Limited
What inspectors found: People and relatives gave consistently positive feedback, said they usually had the same staff, and all said they would recommend the service.
Est. £30–£37/hr
Aniis Care
What inspectors found: This means we did not visit the office location and instead used technology such as electronic file sharing to gather information, and video and…
Est. £34–£42/hr
Muzaana Care Services Ltd
What inspectors found: People received their medicines safely and as prescribed.
Est. £34–£42/hr
Green Care Services
What inspectors found: The service cares for older adults and younger adults with a learning disability.
Est. £34–£42/hr
Crown Senior Care
What inspectors found: This was a planned assessment in line with our scheduling guidelines.
Est. £34–£42/hr
Bluebird Care Hounslow & Chiswick
What inspectors found: The date of the assessment was 16 September 2024 to 24 September 2024.
Est. £36–£44/hr
Visiting Angels - South Middlesex
What inspectors found: This assessment was carried out due to the length of time since the previous assessment on 22 June 2022.
Est. £34–£42/hr
Schreiber Care UK - London
What inspectors found: Not everyone using the service received support with personal care.
Est. £34–£42/hr
Procare Team Ltd
What inspectors found: Risks associated to a person’s health and wellbeing were identified and risk management plans were developed.
Est. £34–£42/hr
Eleada Care Services
What inspectors found: They were involved in planning and reviewing their care.
Est. £34–£42/hr
Avant Healthcare Services ltd
What inspectors found: The provider worked with others to help make sure risks were assessed and planned for.
Est. £34–£42/hr
UK Star Care Ltd
Est. £34–£42/hr
BBC CARE SERVICE LIMITED- Walton on Thames branch (New)
Est. £30–£37/hr
LOYALTY HEALTHCARE LIMITED
Est. £34–£42/hr
Geneva Quality Care Ltd
Est. £34–£42/hr
K5K Limited t/a Tezlom
Est. £34–£42/hr
First Choice Carers Ltd
Est. £34–£42/hr
Pharma Homecare LTD
Est. £34–£42/hr
Somcare Agency Limited
Est. £34–£42/hr
ARN Care Ltd
Est. £34–£42/hr
Joyous Limited
Est. £34–£42/hr
Marigold Home Care Ltd
Est. £34–£42/hr
Reva Healthcare Limited
Est. £34–£42/hr
Promised Care Limited
Est. £34–£42/hr
Excellent Health Care
Est. £34–£42/hr
Quest Recovery Services Limited
Est. £34–£42/hr
The Peaches Healthcare Limited
Est. £34–£42/hr
Citibase Slough
Est. £34–£42/hr
Excelcare Agency Ltd
Est. £34–£42/hr
We Do Care (London) Ltd
Est. £34–£42/hr
Forward Care
Est. £34–£42/hr
Motion Care Ltd
Est. £30–£37/hr
OFH Care
Est. £30–£37/hr
Rock of Ages Care
Est. £30–£37/hr
Nightingales Homecare
Est. £30–£37/hr
McNaha Care
Est. £30–£37/hr
Reedsfield Care Ltd
Est. £30–£37/hr
Senacare Services LTD
Est. £30–£37/hr
Apex Prime Care - North West Surrey
Est. £30–£37/hr
Right at Home Weybridge & Richmond
Est. £30–£37/hr
Comprehensive Care Services
Est. £30–£37/hr
Walfinch Kingston & Weybridge
Est. £27–£33/hr
Uniq Health Care
Est. £30–£37/hr
Yourlife (Weybridge)
Est. £30–£37/hr
Domicare Limited
Est. £30–£37/hr
We measure distance from Staines-upon-Thames centre to the agency's office; care happens at your home, so confirm the agency covers your road.
169 more, listed A to Z (the top 60 of 229 are above):
- 360 Circle of Care Ltd Good
- 5th Floor Hyde Park Good
- 9, Richmond Crescent not yet rated
- Accelerated Home Health Ltd Good
- Acer Healthcare Richmond and Twickenham not yet rated
- AESN Care Limited not yet rated
- ALD Support Limted not yet rated
- Align Care Services Ltd not yet rated
- Allium Homecare Good
- Amber Home Carers Surrey not yet rated
- AN de Lions Care Ltd not yet rated
- Angelic Health Ltd not yet rated
- Arli Healthcare Services Ltd not yet rated
- Aster Homecare UK Ltd not yet rated
- Atkins Care Services Limited Outstanding
- Audley Care Ltd not yet rated
- Avant (Ealing) Good
- Avant (Hillingdon) Healthcare Services Limited Good
- Avenues South Hampshire Services not yet rated
- Avidity Care Good
- Becoming Care Services Limited Requires improvement
- Berks Care UK not yet rated
- Best At Home (Windsor) Domiciliary Care Services Ltd not yet rated
- Best Choice Care Requires improvement
- Better Life Care Good
- Boyce Care Good
- Bright Future Care Ltd not yet rated
- Brightdee Care Services not yet rated
- Brightstar Care Solutions Ltd not yet rated
- British Elderly Care Slough not yet rated
- Cardea Healthcare – Berkshire Good
- Care Champions East London not yet rated
- Care Outlook (Twickenham)) Good
- Care Response Good
- Care With You Ltd Slough not yet rated
- Caremaid Services Limited Good
- Caremark (Spelthorne and Runnymede) Good
- Caremark Elmbridge Good
- Careroots Ltd not yet rated
- CareYourWay Weybridge, Egham & Cobham not yet rated
- Caring Hands United Ltd not yet rated
- Catherine Homecare Ltd not yet rated
- Charlotte's Compassionate Care Services Ltd Requires improvement
- Chrislove Healthcare Services Ltd not yet rated
- City Home Care Limited Good
- Citywide Care Agency Ltd Good
- Clarendon Home Care Good
- Concept Living Care Services Ltd not yet rated
- Coopers Hill Good
- County Care Berkshire Ltd Good
- CTRC CIC Good
- Deecays Health Care Limited not yet rated
- Della Services-Main Office not yet rated
- Democare Services Limited Good
- Dial House Good
- Dory Homecare Ltd not yet rated
- DPM Twenty Four Seven Care Services Ltd not yet rated
- Dream Team Care Ltd not yet rated
- East 2 Reablement Good
- Elegant Care Services Requires improvement
- Endurance Health Ltd Good
- Endusull Care Limited not yet rated
- Envico Supported Living LTD Good
- Equator Personnel Care Ltd not yet rated
- EURASIA HEALTHCARE SERVICES LTD not yet rated
- Extra Care Support Limited not yet rated
- Faith's Walk Healthcare Services Ltd Requires improvement
- Fawaz Homecare Good
- Fawaz Homecare Ltd not yet rated
- Firex Domiciliary Care Limited not yet rated
- Flourish Community Homecare Limited not yet rated
- Glenister Gardens not yet rated
- Goldcrest Care Services Ltd not yet rated
- Goldcrest Healthcare Service (London) Good
- Golden Home Care Domiciliary Limited Good
- Goodluck Care Limited - Hounslow Good
- Great Park Homecare Requires improvement
- Guardian Angel Carers Spelthorne, Elmbridge and Runnymede Good
- Guardian Angel Carers Windsor and Maidenhead not yet rated
- Haven Grove Care Ltd not yet rated
- Health First Medical Staffing Ltd not yet rated
- HEALTHQO CARE PROFESSIONALS LTD not yet rated
- Heritage Healthcare Berkshire Ltd Good
- Heston Care Services Ltd Requires improvement
- Hippo Care Limited Requires improvement
- Holistic Care and Training C.I.C not yet rated
- Home Instead Senior Care Outstanding
- Homewood Grove not yet rated
- Humble Healthcare Limited Good
- Iftiin Home Care Ltd not yet rated
- IHD Care ltd not yet rated
- Immaculate Care Limited Good
- Independent Supported Living and Disabilities Ltd Good
- Infinite Care Network - Main Office not yet rated
- Jaze Homecare Limited not yet rated
- Jeremys Carebuddies Limited Good
- Keko Personnel Limited not yet rated
- Kharis Solutions Good
- Kheyr Healthcare Ltd - The Vista Centre, Suite A3:08B, 3rd Floor, 50 Salisbury Road not yet rated
- Kindlio Ltd not yet rated
- King Homecare Good
- Kinnective Care Limited not yet rated
- Kunashe Care Ltd not yet rated
- KVN Care Ltd t/a Home Instead Slough not yet rated
- Laura Cares Requires improvement
- LJ Supported Living Ltd not yet rated
- Loddon Healthcare Ltd Slough not yet rated
- London Borough of Hounslow Home Care Good
- London Luxury care LTD not yet rated
- Lynwood Home Care Good
- Majestic Care LTD not yet rated
- Manor Support and Housing Limited not yet rated
- Match Options Requires improvement
- Medinova Healthcare Ltd, Requires improvement
- Mersea Homecare Limited not yet rated
- Midass Care Limited not yet rated
- Morecare Services(UK)Ltd Requires improvement
- MSEA Care Ltd not yet rated
- Nadiamed Limited not yet rated
- Nanny Care Services Ltd Requires improvement
- Nest HomeCare - Windsor Good
- NHES Care Good
- Oblige Care Services Ltd not yet rated
- Ohio Homecare Ltd Winning Box Good
- Oldsters Elite Home Care not yet rated
- Parkins Care Angels Ltd Good
- Passion Recruitment Agency Requires improvement
- Pattom Limited Good
- Pink Owl Ltd not yet rated
- Platinum Healthcare Staffing Limited not yet rated
- Prime Tends Ltd T/A SureCare Elmbridge not yet rated
- Privilege Care Limited Good
- Proactive Care Services Ltd not yet rated
- Ready Care Services Slough not yet rated
- Reignscare Ltd not yet rated
- Reynolds Care - Surrey not yet rated
- Right at Home (Ealing, Hounslow, Hammersmith and Fulham) Good
- Rightway Care Ltd Good
- Risek Care Limited not yet rated
- Rodwell House Requires improvement
- Safi Care Services Ltd Good
- Sahan Cares C.I.C Good
- Screened Personnel Limited - Main Office not yet rated
- Silverdale Care Limited Good
- Slough Care In Home Ltd not yet rated
- Splendour Care Ltd not yet rated
- Staff Support Services Limited not yet rated
- Staffing Connect Good
- Staying at Home Care Good
- Sunbeam Management Services Limited not yet rated
- Sunbury Good
- Sunbury Homecare Limited not yet rated
- Support Care Ltd not yet rated
- Supremacy Care Services Limited (Surrey) Good
- Surecare (Slough) Good
- SureCare Hounslow & Ealing not yet rated
- TC Care - Premier House Good
- Tender365 Care (UK) Limited not yet rated
- Transit Community Support CIC not yet rated
- Unique Care Windsor Ltd not yet rated
- Unity Care Agency Ltd not yet rated
- Vivid Passionate Care not yet rated
- Walfinch Hampton Twickenham & Virginia Water not yet rated
- Westlake Carers Ltd Requires improvement
- Westminster Homecare Limited – South Bucks Outstanding
- Whitehills Care Ltd not yet rated
- Winsor Care Services Requires improvement
- YourLife (Virginia Water) Good
- Yourlife (Walton-on-Thames) Good
24-hour, overnight and live-in care in Staines-upon-Thames
Round-the-clock care at home is arranged in one of two ways: live-in care, where one carer lives in and has a daily break and a proper night's sleep, or daytime visits plus waking nights, where a second carer stays awake all night. Typical prices: Live-in care around £1,540–£1,610 a week. CQC does not record which agencies provide it, so ask each one.
How much home care costs in Staines-upon-Thames
| Visiting care | around £32–£34 an hour |
|---|---|
| Live-in care | around £1,540–£1,610 a week |
What the council pays (Surrey County Council): £24.87 an hour for home care (2025/26 average paid to agencies); £952.38 a week for residential care (2025/26 average, over-65s); £988.04 a week for nursing care (2025/26 average, over-65s) (source). Where a provider charges more, the extra is usually met by a top-up.
Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Work out your weekly cost or ask local providers for their prices.
Council help
Surrey
A care needs assessment from Surrey council is free whatever your savings. With savings below £23,250, the council may help pay.
Asking Surrey for an assessment, and how payment and direct payments work
Dementia care at home in Staines-upon-Thames
201 of the 229 agencies covering Staines-upon-Thames are registered with CQC to support people living with dementia, and 109 of those are rated Good or Outstanding. Compare the 201 registered for dementia.
Staines-upon-Thames in figures
Looking at specialisms, 199 of 229 list physical disabilities, 111 of 229 list learning disabilities and 135 of 229 list mental health conditions. The newest registration is HEALTHQO CARE PROFESSIONALS LTD, registered with CQC in October 2026. The oldest current rating dates from December 2017 (Dial House). 201 of the 229 agencies (88%) list dementia as a specialism, against 84% across Surrey. Counting all listed agencies, not only rated ones, Staines-upon-Thames (53% Good or Outstanding) is 6th out of 7 local towns, led by Shepperton (66%). 4 are rated Outstanding here, out of 16 across Surrey. Across Surrey, 23% of agencies have a rating under two years old; covering Staines-upon-Thames it is 22%. Across Surrey we list 1,090 agencies, and 91% of those rated are Good or Outstanding; covering Staines-upon-Thames the figure is 88%.
Owners and groups: agencies covering Staines-upon-Thames
- Cera Care 3 listed here
- Avant Healthcare Services Limited 3 listed here
- Yourlife Management Services Limited 3 listed here
- The Avenues Trust 2 listed here
- Right at Home 2 listed here
- Fawaz Homecare Limited 2 listed here
- Home Instead 2 listed here
- Audley Care Ltd 2 listed here
- Total Homecare Professionals Limited 2 listed here
- Fairolive Limited 1 listed here
- Ivy&Sage Homecare Ltd 1 listed here
- City and County Healthcare Group 1 listed here
- Clece Care Services 1 listed here
- Anchor Hanover Group 1 listed here
- Alina Homecare 1 listed here
- Eleada Care Services Ltd 1 listed here
- BBC Care Service Limited 1 listed here
- Promised Care Limited 1 listed here
Most recent ratings
CQC's most recently published ratings for agencies covering Staines-upon-Thames.
Nearby towns against Staines-upon-Thames
| Nearby town | Distance | Total | Good or Outstanding |
|---|---|---|---|
| Staines-upon-Thames | – | 229 | 122 |
| Ashford | 1.8 mi | 220 | 131 |
| Egham | 1.8 mi | 159 | 76 |
| Stanwell | 2.1 mi | 286 | 161 |
| Chertsey | 2.9 mi | 126 | 74 |
| Shepperton | 3.7 mi | 189 | 125 |
Each count is agencies whose office is within 7 miles; many serve more than one town.
Free · by email
Free care cost report for Staines-upon-Thames
- Typical local prices for home care, overnight and live-in care
- What the council and the NHS may pay, with the 2026/27 savings limits
- The best-rated services near you, from the CQC register
Questions families ask about home care in Staines-upon-Thames
How many agencies provide home care in Staines-upon-Thames?
229 CQC-registered home care agencies have an office within 7 miles of Staines-upon-Thames (CQC register, Oct 2026). Well-rated choices include Welmede Housing Association, Acacia Homecare Limited and Caremix Ltd.
How does CQC rate home care agencies in Staines-upon-Thames?
122 (88%) are rated Good or Outstanding, out of 139 with a rating, with 4 Outstanding; 17 are Requires improvement or Inadequate. Newly registered services often have no rating yet; 90 here are still unrated.
What does home care cost in Staines-upon-Thames?
Typical 2026 prices across England: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Read the full cost guide.
Does Surrey council fund home care?
It can. Step one is the needs assessment: Surrey council cannot charge for it and must offer it to every person who seems to need support (Care Act 2014). If your savings and investments come to under £23,250, it may then contribute following a financial assessment, depending on income, and for care in your own home the property is left out. Separately, Attendance Allowance has no means test. Getting in touch with Surrey council.
How do I choose between agencies in Staines-upon-Thames?
Read the most recent CQC report and check its date. Here, 56 of 229 were inspected or rated within the last two years. Older reports: 83. Before signing, ask about staff continuity, how they handle missed visits and the full price. A checklist to help.
Are there more home care agencies in towns near Staines-upon-Thames?
In Staines-upon-Thames there are 229, 122 rated Good or Outstanding. The closest towns on our site are Ashford (1.8 miles): 220, 131 rated Good or Outstanding; Egham (1.8 miles): 159, 76 rated Good or Outstanding; Stanwell (2.1 miles): 286, 161 rated Good or Outstanding.
Busy? Let us pass your request to providers.
Describe what's needed in one form. We send it to as many as three Staines-upon-Thames providers who accept enquiries via The Care Panel, and they email you back.
Home care near Staines-upon-Thames
- Home care in Ashford 1.8 mi
- Home care in Egham 1.8 mi
- Home care in Stanwell 2.1 mi
- Home care in Chertsey 2.9 mi
- Home care in Shepperton 3.7 mi
- Home care in Sunbury-on-Thames 3.9 mi
- Home care in Addlestone 4.1 mi
- Home care in Weybridge 4.6 mi
Other help in Staines-upon-Thames
- Leaving hospital in Staines-upon-Thames: care at home
- Live-in care in Staines-upon-Thames
- Overnight care in Staines-upon-Thames
- 24-hour care in Staines-upon-Thames
- Respite care in Staines-upon-Thames
- How to pay for care in Surrey
- Best rated home care agencies in Surrey
- England home care costs 2026, region by region
- Top rated 2026: services rated Outstanding in Surrey
- How the council assesses care needs
- What CQC ratings mean
- Who pays for home care
- What to look for in a home care agency
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Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.