Home care agency · Stevenage

Alina Homecare North Herts

Rated Good by CQC Rating published 1 August 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from August 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Alina Homecare North Herts
Address
Unit 6A, Meadway Court, Rutherford Close, Stevenage, SG1 2EF
Run by
Alina Homecare Stevenage Ltd
Type of provider
Independent (private company)
Service
Home care agency, Supported housing
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2010 (15 years)
Registered manager
Brenda Ann Robertson
Company check
Active, trading since 2001 (25 years), accounts up to date (Companies House 04193438)
Last CQC check
1 Aug 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Licensed by CQC for: Personal care

Open CQC's full report · CQC location ID 1-115230109

An overview of Alina Homecare North Herts

Registered with CQC as a home care agency, Alina Homecare North Herts is based in Stevenage, run by Alina Homecare Stevenage Ltd. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.

Its latest CQC rating is Good overall (August 2019). It is one of 82 CQC-registered home care agencies that have an office within 7 miles of Stevenage; 39 of those are rated Good or Outstanding.

What it may cost

We estimate visits from Alina Homecare North Herts at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

Hertfordshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 137 of the 195 other agencies in Hertfordshire that CQC has rated.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Partners in Support, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).

10 of the 14 nearest rated agencies have a more recent rating than this one.

It sits in Symonds Green ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Rating history

  1. Jan 2017 Good
  2. Aug 2019 Good
  3. Today Rating 7 years old

Overall ratings CQC has published for this location, oldest first.

Reports on the CQC website

The neighbourhood

Ward
Symonds Green
Parliamentary constituency
Stevenage
NHS planning area
NHS Central East Integrated Care Board
Urban or rural
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in SG1 (43)

Larger map · Route planner · Base map © OpenStreetMap

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.

Each area CQC checks

  • SafeGood164 of 196 in Hertfordshire
  • EffectiveGood173 of 196 in Hertfordshire
  • CaringGood172 of 196 in Hertfordshire
  • ResponsiveGood172 of 196 in Hertfordshire
  • Well-ledGood138 of 196 in Hertfordshire

From CQC's latest report, published 1 August 2019. Under each rating: how many agencies in Hertfordshire share it.

How long it has been running

CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.

The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

CQC lists 5 reports for this location, the latest dated 1 August 2019.

The company behind Alina Homecare North Herts

Alina Homecare North Herts is run by Alina Homecare Stevenage Ltd (company 04193438), incorporated in 2001, 9 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

It trades under the Alina Homecare brand, which covers 54 services run by 5 registered providers.

Key points from CQC's visit

  • People told us they were satisfied with the care and support they received from Alina Homecare Stevenage.
  • Staff knew how to support people safely and understood how to report any concerns.
  • There were enough staff available to meet people's needs.
  • The provider had a robust recruitment process which supported the registered manager to recruit staff safely.

Inspected 15 July 2019; report published 1 August 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Who they support

From the CQC register; ask how each need is met in practice.

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Where Alina Homecare North Herts stands locally

  • Rated Good. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
  • Its rating (August 2019) is more recent than 26% of agency ratings in Hertfordshire.
  • Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Hertfordshire lists 5.

Comparison set: every registered home care agency in Hertfordshire, CQC data for Oct 2026.

Nearby options

Guides for families

Newer ratings near Stevenage

What families ask about Alina Homecare North Herts

How did Alina Homecare North Herts score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How much does Alina Homecare North Herts charge?
Alina Homecare North Herts's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Who is the registered provider for Alina Homecare North Herts?
The registered provider is Alina Homecare Stevenage Ltd, according to CQC.
What kind of care can Alina Homecare North Herts offer?
Its CQC registration covers homecare agencies, supported housing. Ask Alina Homecare North Herts how it would adapt if needs increase.
When was Alina Homecare North Herts last inspected?
1 August 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
Can Alina Homecare North Herts care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Alina Homecare North Herts a registered provider?
It is. The CQC register records Alina Homecare North Herts as a home care agency, location ID 1-115230109 and was rated Good overall in August 2019.
What is Alina Homecare North Herts's address?
The agency works from Unit 6A, Meadway Court, Rutherford Close, Stevenage, SG1 2EF; ask which postcodes its carers cover.

Agencies in neighbouring towns

In Hertfordshire

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Alina Homecare North Herts: rated Good by CQC, on The Care Panel

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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