Home care agency · Stevenage
Lead Care Services Limited
Illustrative photo, not of Lead Care Services Limited- Address
- Business & Technology Centre, Bessemer Drive, Stevenage, SG1 2DX
- Run by
- Lead Care Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2017 (9 years)
- Registered manager
- Stella Nalunkuma
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 10307340)
- Last CQC check
- 24 Apr 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Stevenage: Home care in Stevenage (82) · Best rated home care agencies in Stevenage · Dementia care at home in Stevenage · Elderly care at home in Stevenage · Physical disability care at home in Stevenage · Live-in care in Stevenage
CQC page for this service · CQC location ID 1-3727275725
Introducing Lead Care Services Limited
Lead Care Services Limited in Stevenage is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (April 2018). It is one of 82 CQC-registered home care agencies that have an office within 7 miles of Stevenage; 39 of those are rated Good or Outstanding.
What inspectors found
- The inspection took place on 09 April 2018 and was announced.
- It provides personal care to people living in their own homes in the community.
- Lead Care Services Limited is registered to provide a service for people living with dementia, older people, people living with a learning disability, people living with a physical or sensory disability and younger adults.
- Where they do we also take into account any wider social care provided.
Inspected 9 April 2018; report published 24 April 2018. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Needs it is registered to meet
Taken from its CQC registration.
What the ratings tell you
All five areas CQC looks at are rated Good for Lead Care Services Limited: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 137 of the 195 other agencies in Hertfordshire that CQC has rated.
Likely fees
We estimate visits from Lead Care Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
With savings below £23,250, Hertfordshire Council may contribute once it has carried out a free needs assessment.
Past CQC ratings
- Apr 2018
- Today Rating 8 years old
Overall ratings CQC has published for this location, oldest first.
Inspection reports to read
- CQC inspection report 24 April 2018
Where it is
- Ward
- Symonds Green
- Parliamentary constituency
- Stevenage
- NHS integrated care board
- NHS Central East Integrated Care Board
- Type of area
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in SG1 (43)
View on OpenStreetMap · How to get there · OpenStreetMap (ODbL)
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Ratings for safety, care and leadership
- Safe164 of 196 in Hertfordshire
- Effective173 of 196 in Hertfordshire
- Caring172 of 196 in Hertfordshire
- Responsive172 of 196 in Hertfordshire
- Well-led138 of 196 in Hertfordshire
As rated by CQC, published 24 April 2018. Under each rating: how many agencies in Hertfordshire share it.
Around Stevenage
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Hertfordshire Domiciliary Care Agency, under 0.5 miles away.
Every one of the 14 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Symonds Green ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Lead Care Services Limited over the years
CQC registration dates from April 2017, so the service has been operating for around 9 years under its current registration.
Its only published overall rating so far is Good, from April 2018.
8 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Ownership and company checks
Lead Care Services Limited is run by Lead Care Services Limited (company 10307340), incorporated in 2016.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse, residential care for older and disabled people, other residential care and social work without accommodation for older and disabled people (which includes home care).
Family reviews
No family has reviewed Lead Care Services Limited on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
How Lead Care Services Limited compares
- Rated Good. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (April 2018) is more recent than 2% of agency ratings in Hertfordshire.
- Registered with CQC in 2017: it has been registered longer than 75% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Hertfordshire lists 5.
Based on the CQC register for Hertfordshire as at Oct 2026.
Nearby options
Guides for families
- Care home contracts: 10 terms to check before signing
- The NHS Continuing Healthcare checklist explained: the 11 areas and how it is scored
- The £23,250 rule: how the care means test works
- Can you avoid care home fees? What is legal and what is deprivation of assets
- Jargon buster: care terms in plain English
Recently rated home care agencies near Stevenage
- Destiny Support CareApr 2026 · 1.0 miles
- Look Ahead Domiciliary Care (Hertfordshire)Jun 2025 · 1.2 miles
- Empress Social CareFeb 2026 · 5.2 miles
Quick answers about Lead Care Services Limited
- Can Lead Care Services Limited care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- How is Lead Care Services Limited rated for safety and leadership?
- CQC rates five key questions. For Lead Care Services Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- When was Lead Care Services Limited last inspected?
- CQC published the current rating on 24 April 2018, 8 years ago. Older ratings are common, so ask about changes since.
- Is Lead Care Services Limited regulated by the Care Quality Commission?
- Registered, yes: location 1-3727275725 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in April 2018.
- How much does Lead Care Services Limited charge?
- We don't have published prices from Lead Care Services Limited yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- What type of care does Lead Care Services Limited provide?
- Lead Care Services Limited is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- Where is Lead Care Services Limited based?
- The agency works from Business & Technology Centre, Bessemer Drive, Stevenage, SG1 2DX; ask which postcodes its carers cover.
Home care in nearby towns
In Hertfordshire
Is this your service? Show your rating on your website
Copy and paste this code into your site. If CQC changes your rating, the badge updates too.
Is this your service? Claim it free: answer reviews, add photos and prices, and show families when you have availability. How membership works.
Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.