Home care agency · Luton
Luton Friendship Home Carers Limited
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Luton Friendship Home Carers Limited- Address
- 92 Hastings Street, Luton, LU1 5BH
- Run by
- Luton Friendship Homecarers
- Type of provider
- Charity (registered charity 1081256)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- December 2010 (15 years)
- Registered manager
- Joyce Aurorah Mcleary
- Company check
- Active, trading since 2000 (26 years), accounts up to date (Companies House 03973439)
- Last CQC check
- 9 Feb 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care
More in Luton: Home care in Luton (102) · Best rated home care agencies in Luton · Elderly care at home in Luton · Physical disability care at home in Luton · Mental health care at home in Luton · Live-in care in Luton
Read the full CQC inspection report · CQC location ID 1-124425505
About Luton Friendship Home Carers Limited
Luton Friendship Home Carers Limited is a CQC-registered home care agency in Luton, run by Luton Friendship Homecarers. Its CQC registration covers adults of all ages, including people living with physical disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (February 2021). It is one of 102 CQC-registered home care agencies that have an office within 7 miles of Luton; 37 of those are rated Good or Outstanding.
Specialisms
Registration details from CQC.
Each area CQC checks
- Safe22 of 39 in Luton
- Effective31 of 39 in Luton
- Caring36 of 39 in Luton
- Responsive35 of 39 in Luton
- Well-led17 of 39 in Luton
As rated by CQC, published 9 February 2021. Under each rating: how many agencies in Luton share it.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 16 of the 38 other agencies in Luton that CQC has rated.
History with CQC
CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 3 overall ratings for it (2016–2021), starting at Good; it has gone up 1 and down 1 time, and is now Good.
No new overall rating has been published for 5 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The CQC website holds 6 reports for it, the latest from 9 February 2021.
Who runs it
Luton Friendship Home Carers Limited is run by Luton Friendship Homecarers (company 03973439), incorporated in 2000, 10 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
From the latest CQC inspection
- Staff were trained and knowledgeable about safeguarding processes including identifying and reporting any risks to people's safety.
- Risks to people and staff were identified and managed.
- There were enough safely recruited staff and they had appropriate skills to safely meet people's needs.
- There were effective systems in place which supported good infection prevention and control practise.
Inspected 21 January 2021; report published 9 February 2021. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Budgeting for this agency
We estimate visits from Luton Friendship Home Carers Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
With savings below £23,250, Luton Council may contribute once it has carried out a free needs assessment.
Ratings over time
- Apr 2016
- Jun 2019
- Feb 2021
- Today Rating 5 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Published inspection reports
- CQC inspection report 9 February 2021
- CQC inspection report 14 June 2019
- CQC inspection report 21 April 2016
- Inspection report 1 November 2013
- Inspection report 24 January 2013
- Inspection report 25 February 2012
Map and area details
- Ward
- Central
- Council
- Luton Borough Council · paying for care
- Parliamentary constituency
- Luton South and South Bedfordshire
- Local NHS (ICB)
- NHS Central East Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in LU1 (33)
Larger map · How to get there · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 6 of them rated Good or Outstanding, and the closest is Teonfa Ltd, under 0.5 miles away.
13 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in Central ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Family reviews
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Luton Friendship Home Carers Limited in local context
- Rated Good. Across Luton, 58% of the 38 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (February 2021) is more recent than 28% of agency ratings in Luton.
- Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Luton lists 5.
Comparison set: every registered home care agency in Luton, CQC data for Oct 2026.
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Other home care agencies near Luton with recent ratings
- Active HomecareJul 2025 · 5.2 miles
- APT Care LimitedApr 2026 · 0.8 miles
- The Padle Healthcare LimitedDec 2024 · 3.4 miles
Luton Friendship Home Carers Limited questions answered
- When was Luton Friendship Home Carers Limited last inspected?
- Its current CQC rating dates from 9 February 2021, 5 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Does Luton Friendship Home Carers Limited support people with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- Is Luton Friendship Home Carers Limited a registered provider?
- Yes. Luton Friendship Home Carers Limited is registered with the Care Quality Commission as a home care agency (location ID 1-124425505) and was rated Good overall in February 2021.
- Where is Luton Friendship Home Carers Limited?
- 92 Hastings Street, Luton, LU1 5BH is the agency's office; check it serves your postcode.
- How did Luton Friendship Home Carers Limited score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What are Luton Friendship Home Carers Limited's fees?
- Luton Friendship Home Carers Limited has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Who runs Luton Friendship Home Carers Limited?
- On CQC's register the provider is Luton Friendship Homecarers.
- What services is Luton Friendship Home Carers Limited registered for?
- Luton Friendship Home Carers Limited is registered for homecare agencies. Ask which of these it provides at the moment.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.