Home care agency · Wembley

Callaway Care and Support Limited

Rated Good by CQC Rating published 13 April 2022 Rating 4 years old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 4 years ago. CQC's last published rating for this service is from April 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Callaway Care and Support Limited
Address
35a Court Parade, Wembley, HA0 3HS
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
January 2020 (6 years)
Registered manager
Samantha Janet Barley
Company check
Active, trading since 2019 (7 years), accounts up to date (Companies House 11857354)
Last CQC check
13 Apr 2022
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Licensed by CQC for: Personal care

CQC page for this service · CQC location ID 1-7689372278

Introducing Callaway Care and Support Limited

Callaway Care and Support Limited in Wembley is registered with the Care Quality Commission as a home care agency. The service is registered to support adults under 65 and lists learning disabilities and mental health conditions among its specialisms.

CQC rated it Good overall (April 2022). It is one of 95 CQC-registered home care agencies that are based in the borough of Brent; 59 of those are rated Good or Outstanding.

Who it can help

As listed with the regulator.

Reading Callaway Care and Support Limited's CQC ratings

Callaway Care and Support Limited has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 55 of the 68 other agencies in Brent that CQC has rated.

CQC ratings, area by area

  • SafeGood57 of 69 in Brent
  • EffectiveGood63 of 69 in Brent
  • CaringGood68 of 69 in Brent
  • ResponsiveGood68 of 69 in Brent
  • Well-ledGood56 of 69 in Brent

As rated by CQC, published 13 April 2022. Under each rating: how many agencies in Brent share it.

Inspection findings in brief

  • People who used the service were protected from abuse and lived in a safe and comfortable home.
  • Staff received or were scheduled to attend training on safeguarding people and working with people with learning disabilities.
  • Risk assessments were of good standard and management plans were in place to guide staff how to support people safely.
  • Sufficient staff were deployed, and robust recruitment processes ensured that they were suitable to work with vulnerable people.

Inspected 8 March 2022; report published 13 April 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Ratings over time

  1. Apr 2022 Good
  2. Today Rating 4 years old

Every overall rating on record for this location, earliest first.

Reports on the CQC website

Finding it

Ward
Northwick Park
Parliamentary constituency
Brent West
Local NHS (ICB)
NHS West and North London Integrated Care Board
Type of area
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in HA0 (14)

See the wider area · Directions · Map data: OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.

Likely fees

We estimate visits from Callaway Care and Support Limited at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

For live-in care, expect around £1,620–£1,980 a week in this region.

Council help is possible below £23,250 in savings: ask Brent Council for a free care needs assessment.

Around Wembley

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is SREM Care Giver Limited, under 0.5 miles away.

10 of the 20 nearest rated agencies have a more recent rating than this one.

It sits in Northwick Park ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

The registered provider

Callaway Care and Support Limited is run by Callaway Care And Support Limited (company 11857354), incorporated in 2019.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Callaway Care and Support Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.

Callaway Care and Support Limited over the years

Callaway Care and Support Limited has been registered with CQC since January 2020, about 6 years.

One overall rating to date: Good, published April 2022.

The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

Family reviews

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Callaway Care and Support Limited in local context

  • Rated Good. Across Brent, 86% of the 69 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (April 2022) is more recent than 36% of agency ratings in Brent.
  • Registered with CQC in 2020: it has been registered longer than 49% of home care agencies in the area.
  • It lists 3 specialisms with CQC; the typical agency in Brent lists 6.

Comparison set: every registered home care agency in Brent, CQC data for Oct 2026.

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Guides for families

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Callaway Care and Support Limited questions answered

What is Callaway Care and Support Limited's address?
35a Court Parade, Wembley, HA0 3HS. That is the office; visits happen in your own home, so confirm your area is covered.
What type of care does Callaway Care and Support Limited provide?
Callaway Care and Support Limited is registered for homecare agencies. Ask which of these it provides at the moment.
How much does Callaway Care and Support Limited charge?
No fee list from Callaway Care and Support Limited has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
Is Callaway Care and Support Limited regulated by the Care Quality Commission?
Callaway Care and Support Limited is on the CQC register as a home care agency (ID 1-7689372278) and was rated Good overall in April 2022.
When was Callaway Care and Support Limited last inspected?
13 April 2022 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
Is Callaway Care and Support Limited rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Does Callaway Care and Support Limited support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.

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In Brent

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Callaway Care and Support Limited: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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