Home care agency · Wareham

Altogether Care - Care At Home Limited Wareham

Rated Good by CQC Rating published 18 November 2024 Rating 1 year old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A home carer helping an older man with his hair at home Illustrative photo, not of Altogether Care - Care At Home Limited Wareham
Address
20 South Street, Wareham, BH20 4LT
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2023 (3 years)
Registered manager
Zoe Allison Brown
Company check
Active, trading since 2002 (24 years), accounts up to date (Companies House 04395039)
Last CQC check
18 Nov 2024
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

CQC regulated activities: Personal care

CQC page for this service · CQC location ID 1-15118903732

The service in brief

Altogether Care - Care At Home Limited Wareham in Wareham is registered with the Care Quality Commission as a home care agency, run by Altogether Care - Care At Home Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (November 2024), with Caring rated Outstanding. It is one of 82 CQC-registered home care agencies that have an office within 7 miles of Upton; 65 of those are rated Good or Outstanding.

What the ratings tell you

Looking at the five areas: Caring is rated Outstanding; 4 other areas are Good.

Across Dorset, 8 of 67 rated agencies are Outstanding for Caring (12%).

Under CQC's newer scoring, its strongest area is Caring at 90% and its lowest is Safe at 75%, averaging 79% overall.

Outstanding ratings for a single area are uncommon; the Caring section of the report gives examples of what inspectors saw.

What CQC's inspectors reported

  • This is help with tasks related to personal hygiene and eating.
  • Where they do, we consider any wider social care provided.
  • The provider and registered manager were exceptional at ensuring reasonable adjustments were made to enable staff to do their jobs well.
  • People said, “Staff are excellent, especially kind and caring.

Quoted from the CQC report summary, Open Government Licence. Read the full report.

CQC's scores in detail

Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Altogether Care - Care At Home Limited Wareham scores 79%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Outstanding 90%
  • Kindness, compassion and dignity4 · Exceptional
  • Treating people as individuals4 · Exceptional
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement4 · Exceptional
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 79%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion4 · Exceptional
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 17 October 2024, published 18 November 2024, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.

Rating history

  1. Oct 2018 Requires improvement
  2. Nov 2019 Good
  3. Nov 2024 Good
  4. Today Rating 1 year old

Every overall rating on record for this location, earliest first.

Map and area details

Ward
Wareham
Parliamentary constituency
Mid Dorset and North Poole
Integrated care board
NHS Dorset Integrated Care Board
Urban or rural
Larger rural: nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England

View on OpenStreetMap · Get directions · © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.

Ratings for safety, care and leadership

  • SafeGood75% score65 of 67 in Dorset
  • EffectiveGood75% score63 of 67 in Dorset
  • CaringOutstanding90% score8 of 67 in Dorset
  • ResponsiveGood75% score63 of 67 in Dorset
  • Well-ledGood79% score59 of 67 in Dorset

Ratings from CQC's most recent report, published 18 November 2024. Under each rating: how many agencies in Dorset share it; for example, 8 of 67 agencies in Dorset rated Outstanding for Caring.

Ownership and company checks

Altogether Care - Care At Home Limited Wareham is run by Altogether Care - Care At Home Limited (company 04395039), incorporated in 2002, 21 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Altogether Care - Care At Home Limited runs 12 CQC-registered services across 6 council areas; 9 of the 9 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

5 of its services are in Dorset.

Specialisms

Specialisms as registered with CQC.

Track record

Registered in March 2023, it has 3 years on the CQC register.

CQC has published 3 overall ratings for it (2018–2024), starting at Requires improvement and improving to Good.

Costs to expect

We estimate visits from Altogether Care - Care At Home Limited Wareham at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

People with savings under £23,250 may get help from Dorset Council after a needs and financial assessment.

Choice nearby

Choice is thinner here: the nearest other agency is Mencap - Dorset Support Service, 3.4 miles away.

9 of the 22 nearest rated agencies have a more recent rating than this one.

It sits in Wareham ward, classed by ONS as larger rural (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.

Family reviews

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Altogether Care - Care At Home Limited Wareham against its area

  • Rated Good. Across Dorset, 98% of the 66 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (November 2024) is more recent than 56% of agency ratings in Dorset.
  • Registered with CQC in 2023: it has been registered longer than 33% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Dorset lists 5.

Benchmarked against all CQC-registered home care agencies in Dorset (Oct 2026).

Other agencies close by

Guides for families

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Frequently asked about Altogether Care - Care At Home Limited Wareham

Who is the registered provider for Altogether Care - Care At Home Limited Wareham?
The registered provider is Altogether Care - Care At Home Limited, according to CQC.
What services is Altogether Care - Care At Home Limited Wareham registered for?
CQC lists Altogether Care - Care At Home Limited Wareham under: homecare agencies. Check which of these it is actively providing now.
How is Altogether Care - Care At Home Limited Wareham rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What are Altogether Care - Care At Home Limited Wareham's fees?
Altogether Care - Care At Home Limited Wareham has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Is Altogether Care - Care At Home Limited Wareham a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-15118903732 and was rated Good overall in November 2024.
Where is Altogether Care - Care At Home Limited Wareham?
Its office is at 20 South Street, Wareham, BH20 4LT. Carers travel to people's homes, so check it covers your street.
When was Altogether Care - Care At Home Limited Wareham last inspected?
Its current CQC rating dates from 18 November 2024, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Is Altogether Care - Care At Home Limited Wareham registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?

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