Home care agency · Poole
Faye Hammond Consultancy Ltd
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Faye Hammond Consultancy Ltd- Address
- Unit G1, Arena Business Park, Holyrood Close, Poole, BH17 7FJ
- Run by
- Faye Hammond Consultancy Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2022 (4 years)
- Registered manager
- Faye Adele Hammond
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 10104601)
- Last CQC check
- Not listed
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Personal care · Treatment of disease, disorder or injury
More in Poole: Home care in Poole (132) · Best rated home care agencies in Poole · Dementia care at home in Poole · Elderly care at home in Poole · Physical disability care at home in Poole · Live-in care in Poole
Read the full CQC inspection report · CQC location ID 1-13454248724
The service in brief
Registered with CQC as a home care agency, Faye Hammond Consultancy Ltd is based in Poole, run by Faye Hammond Consultancy Limited. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (October 2026). It is one of 82 CQC-registered home care agencies that have an office within 7 miles of Upton; 65 of those are rated Good or Outstanding.
The five key questions
- Safe75% score90 of 92 in Bournemouth, Christchurch and Poole
- Effective75% score88 of 92 in Bournemouth, Christchurch and Poole
- Caring75% score83 of 92 in Bournemouth, Christchurch and Poole
- Responsive75% score87 of 92 in Bournemouth, Christchurch and Poole
- Well-led75% score87 of 92 in Bournemouth, Christchurch and Poole
Source: CQC, published 15 October 2026. Under each rating: how many agencies in Bournemouth, Christchurch and Poole share it.
The ratings in context
All five areas CQC looks at are rated Good for Faye Hammond Consultancy Ltd: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 86 of the 91 other agencies in Bournemouth, Christchurch and Poole that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Who they support
As listed with the regulator.
Faye Hammond Consultancy Ltd over the years
CQC registration dates from August 2022, so the service has been operating for around 4 years under its current registration.
CQC has rated it once overall, as Good, in October 2026.
The company behind Faye Hammond Consultancy Ltd
Faye Hammond Consultancy Ltd is run by Faye Hammond Consultancy Limited (company 10104601), incorporated in 2016, 6 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
What CQC's inspectors reported
- Faye Hammond Consultancy Ltd is a service providing care and support to people in their own homes.
- The service delivers support to children, young people and adults requiring complex care.
- We considered this guidance as there were people using the service who have a learning disability and who are autistic.
- Another relative said, “The care team are the best we have had...
Supporting 2 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
Likely fees
We estimate visits from Faye Hammond Consultancy Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Bournemouth, Christchurch and Poole Council can help with costs for people with savings under £23,250, starting with a free assessment.
Around Poole
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is Dorset Supported Living, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
1 of the 22 nearest rated agencies has a more recent rating than this one.
It sits in Creekmoor ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
CQC's scores in detail
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Faye Hammond Consultancy Ltd scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 23 September 2026, published 15 October 2026, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
The neighbourhood
- Ward
- Creekmoor
- Parliamentary constituency
- Poole
- Local NHS (ICB)
- NHS Dorset Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in BH17 (6)
See the wider area · Plan a journey · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Family reviews
There are no reviews of Faye Hammond Consultancy Ltd yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Faye Hammond Consultancy Ltd compares
- Rated Good. Across Bournemouth, Christchurch and Poole, 99% of the 92 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (October 2026) is more recent than 97% of agency ratings in Bournemouth, Christchurch and Poole.
- Registered with CQC in 2022: it has been registered longer than 37% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Bournemouth, Christchurch and Poole lists 6.
Compared with every CQC-registered home care agency in Bournemouth, Christchurch and Poole. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Newer ratings near Poole
- Lewis-Manning Hospice CareAug 2026 · 2.8 miles
- Avo Care LimitedJun 2026 · under 0.5 miles
- Dorset Supported LivingSep 2026 · 1.6 miles
Quick answers about Faye Hammond Consultancy Ltd
- Is Faye Hammond Consultancy Ltd a registered provider?
- Yes. Faye Hammond Consultancy Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-13454248724) and was rated Good overall in October 2026.
- Where is Faye Hammond Consultancy Ltd?
- The agency's base is Unit G1, Arena Business Park, Holyrood Close, Poole, BH17 7FJ. Confirm that its carers travel to your area.
- When was Faye Hammond Consultancy Ltd last inspected?
- Its current CQC rating dates from 15 October 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Faye Hammond Consultancy Ltd registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Who runs Faye Hammond Consultancy Ltd?
- The registered provider is Faye Hammond Consultancy Limited, according to CQC.
- What kind of care can Faye Hammond Consultancy Ltd offer?
- CQC lists Faye Hammond Consultancy Ltd under: homecare agencies. Check which of these it is actively providing now.
- How did Faye Hammond Consultancy Ltd score on each CQC key question?
- CQC rates five key questions. For Faye Hammond Consultancy Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does care from Faye Hammond Consultancy Ltd cost?
- Faye Hammond Consultancy Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Compare other agencies nearby
In Bournemouth, Christchurch and Poole
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.