Home care agency · Tamworth

Diversity Care - 6A Market Street

Rated Good by CQC Rating published 6 February 2020 Rating 6 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 6 years ago. CQC's last published rating for this service is from February 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Diversity Care - 6A Market Street
Address
6A Market Street, Tamworth, B79 7LU
Run by
Diversity Care Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2010 (15 years)
Registered manager
Linzi Alexandra Ursula Branch
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06125266)
Last CQC check
6 Feb 2020
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Personal care

CQC page for this service · CQC location ID 1-122164238

The service in brief

Registered with CQC as a home care agency, Diversity Care - 6A Market Street is based in Tamworth, run by Diversity Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (February 2020). It is one of 19 CQC-registered home care agencies that have an office within 7 miles of Tamworth; 11 of those are rated Good or Outstanding.

What CQC's inspectors reported

  • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported support this practice.
  • People were given choice and the opportunity to participate in the planning of their care needs.
  • There was a complaints procedure in place with which people were familiar and knew how to make a complaint.
  • People were made to feel safe by a staff team who were trained to recognise and respond to concerns of abuse and manage people's risks in a safe way.

Inspected 3 January 2020; report published 6 February 2020; supporting 16 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Who the service is registered for

Registration details from CQC.

Who runs it

Diversity Care - 6A Market Street is run by Diversity Care Limited (company 06125266), incorporated in 2007, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Choice nearby

There are 16 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Helping Hands Lichfield & Tamworth, under 0.5 miles away.

8 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Castle ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.

CQC ratings, area by area

  • SafeGood79 of 99 in Staffordshire
  • EffectiveGood88 of 99 in Staffordshire
  • CaringGood92 of 99 in Staffordshire
  • ResponsiveGood90 of 99 in Staffordshire
  • Well-ledGood67 of 99 in Staffordshire

Source: CQC, published 6 February 2020. Under each rating: how many agencies in Staffordshire share it.

Costs to expect

We estimate visits from Diversity Care - 6A Market Street at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Staffordshire Council after a needs and financial assessment.

Track record

Diversity Care - 6A Market Street has been registered with CQC since December 2010, about 15 years.

CQC has published 4 overall ratings for it (2015–2020), starting at Requires improvement and improving to Good.

It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Reports on record: 6, with the most recent dated 6 February 2020.

How its rating has changed

  1. Sep 2015 Requires improvement
  2. Aug 2016 Requires improvement
  3. Jul 2017 Good
  4. Feb 2020 Good
  5. Today Rating 6 years old

Overall ratings CQC has published for this location, oldest first.

CQC reports

Area and map

Ward
Castle
Parliamentary constituency
Tamworth
NHS area (integrated care board)
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
ONS area type
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in B79 (9)

Bigger map · Route planner · Map © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Diversity Care - 6A Market Street: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 66 of the 98 other agencies in Staffordshire that CQC has rated.

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Compared with other agencies locally

  • Rated Good. Across Staffordshire, 79% of the 97 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (February 2020) is more recent than 41% of agency ratings in Staffordshire.
  • Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Staffordshire lists 6.

Comparison set: every registered home care agency in Staffordshire, CQC data for Oct 2026.

Also nearby

Guides for families

Tamworth: home care agencies inspected recently

Frequently asked about Diversity Care - 6A Market Street

Is Diversity Care - 6A Market Street registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How recent is Diversity Care - 6A Market Street's CQC rating?
The rating now shown was published on 6 February 2020, 6 years ago. Ask what has changed since then, for example in management or staffing.
Where is Diversity Care - 6A Market Street?
The agency works from 6A Market Street, Tamworth, B79 7LU; ask which postcodes its carers cover.
Is Diversity Care - 6A Market Street regulated by the Care Quality Commission?
Diversity Care - 6A Market Street is on the CQC register as a home care agency (ID 1-122164238) and was rated Good overall in February 2020.
What are Diversity Care - 6A Market Street's fees?
Diversity Care - 6A Market Street's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How is Diversity Care - 6A Market Street rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What type of care does Diversity Care - 6A Market Street provide?
Its CQC registration covers homecare agencies. Ask Diversity Care - 6A Market Street how it would adapt if needs increase.
Who runs Diversity Care - 6A Market Street?
The registered provider is Diversity Care Limited, according to CQC.

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Diversity Care - 6A Market Street: rated Good by CQC, on The Care Panel

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