Home care agency · Tamworth

Compassionate Care Tamworth

Rated Requires improvement by CQC Rating published 11 July 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

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A carer and an older person chatting at the table at home Illustrative photo, not of Compassionate Care Tamworth
Address
First Floor, Office One, 16 Victoria Road, Tamworth, B79 7HL
Run by
Jaika Healthcare Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
November 2021 (4 years)
Registered manager
Jagdeep Singh Virdee
Company check
Active, trading since 2020 (6 years), accounts up to date (Companies House 12931392)
Last CQC check
11 Jul 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Licensed by CQC for: Personal care

Full report at cqc.org.uk · CQC location ID 1-12089030171

The service in brief

Compassionate Care Tamworth is a CQC-registered home care agency in Tamworth, run by Jaika Healthcare Limited. Its CQC registration covers adults of all ages, including people living with physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Requires improvement overall (July 2023). Effective, Caring, Responsive and Well-led were rated Requires improvement. It is one of 19 CQC-registered home care agencies that have an office within 7 miles of Tamworth; 11 of those are rated Good or Outstanding.

Ratings for safety, care and leadership

  • SafeGood79 of 99 in Staffordshire
  • EffectiveRequires improvement7 of 99 in Staffordshire
  • CaringRequires improvement1 of 99 in Staffordshire
  • ResponsiveRequires improvement5 of 99 in Staffordshire
  • Well-ledRequires improvement25 of 99 in Staffordshire

CQC key question ratings, published 11 July 2023. Under each rating: how many agencies in Staffordshire share it.

What CQC's inspectors reported

  • Since the last inspection the provider had made improvements and there were now systems in place to give oversight of the service provided and to ensure that risks to people's safety had been identified and responded to.
  • The provider also had made improvements to their recruitment practices to ensure required checks were in place prior to staff supporting people.
  • People and relatives, we spoke with said they felt safe and records showed people were supported by staff who had the skills and knowledge to meet their needs.
  • The provider had systems in place to manage medicines and where people required medicines to be administered 'as and when required' there was guidance in place for staff to follow.

Inspected 1 June 2023; report published 11 July 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Who runs it

Compassionate Care Tamworth is run by Jaika Healthcare Limited (company 12931392), incorporated in 2020, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Specialisms

Registration details from CQC.

Around Tamworth

There are 16 other agencies within 3 miles, 10 of them rated Good or Outstanding; the nearest is Hills Angels Homecare, under 0.5 miles away.

3 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Castle ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.

How its rating has changed

  1. Dec 2022 Inadequate
  2. Jul 2023 Requires improvement
  3. Today Rating 3 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

Published inspection reports

Map and area details

Ward
Castle
Parliamentary constituency
Tamworth
Local NHS (ICB)
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
Urban or rural
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in B79 (9)

View on OpenStreetMap · Route planner · Map © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Likely fees

We estimate visits from Compassionate Care Tamworth at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Staffordshire Council after a needs and financial assessment.

Strengths and weak spots in the ratings

Area by area, Effective, Caring, Responsive and Well-led are rated below Good; 1 other area is Good.

Across Staffordshire, 7 of 99 rated agencies are Requires improvement for Effective (7%), while 1 of 99 rated agencies are Requires improvement for Caring (1%), while 5 of 99 rated agencies are Requires improvement for Responsive (5%), while 25 of 99 rated agencies are Requires improvement for Well-led (25%).

If you are considering it, read the Effective, Caring, Responsive and Well-led section of the report first and ask what has changed since the inspection.

Compassionate Care Tamworth over the years

Compassionate Care Tamworth has been registered with CQC since November 2021, about 4 years.

CQC has published 2 overall ratings for it (2022–2023), starting at Inadequate and improving to Requires improvement.

No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

There are 2 CQC reports on file for this address; the newest is from 11 July 2023.

Family reviews

No family has reviewed Compassionate Care Tamworth on The Care Panel so far.

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Compassionate Care Tamworth against its area

  • Rated Requires improvement. Across Staffordshire, 79% of the 97 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (July 2023) is more recent than 78% of agency ratings in Staffordshire.
  • Registered with CQC in 2021: it has been registered longer than 40% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Staffordshire lists 6.
  • Areas CQC rated below Good: Effective (7% of home care agencies in Staffordshire are also rated below Good here); Caring (1% of home care agencies in Staffordshire are also rated below Good here); Responsive (5% of home care agencies in Staffordshire are also rated below Good here); Well-led (27% of home care agencies in Staffordshire are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Staffordshire (Oct 2026).

Other agencies close by

Guides for families

Similar home care agencies near Tamworth, rated recently

Frequently asked about Compassionate Care Tamworth

What type of care does Compassionate Care Tamworth provide?
Compassionate Care Tamworth is registered for homecare agencies. Ask which of these it provides at the moment.
Who runs Compassionate Care Tamworth?
The registered provider is Jaika Healthcare Limited, according to CQC.
How much does Compassionate Care Tamworth charge?
Compassionate Care Tamworth has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Is Compassionate Care Tamworth rated well for safety?
CQC rates five key questions. For Compassionate Care Tamworth: Safe: Good; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
Where is Compassionate Care Tamworth?
Its office is at First Floor, Office One, 16 Victoria Road, Tamworth, B79 7HL. Carers travel to people's homes, so check it covers your street.
Is Compassionate Care Tamworth registered with CQC?
Registered, yes: location 1-12089030171 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in July 2023.
Can Compassionate Care Tamworth care for someone with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
When did CQC last rate Compassionate Care Tamworth?
The latest rating is dated 11 July 2023, 3 years ago; ask whether there have been changes since.

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