Home care agency · Brent
DCL-PRO Services Ltd
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of DCL-PRO Services Ltd- Address
- Unit 9&10, A M C House, 12 Cumberland Avenue, London, NW10 7QL
- Run by
- DCL-PRO Services Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2019 (7 years)
- Registered manager
- Deqa Mohamed Dirie
- Company check
- Active, trading since 2018 (8 years), accounts up to date (Companies House 11251914)
- Last CQC check
- 6 Dec 2023
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Personal care
More in Brent: Home care in Brent (95) · Best rated home care agencies in Brent · Dementia care at home in Brent · Elderly care at home in Brent · Physical disability care at home in Brent · Live-in care in Brent
Full report at cqc.org.uk · CQC location ID 1-6693412158
The service in brief
Registered with CQC as a home care agency that also provides supported living, DCL-PRO Services Ltd is based in Brent. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (December 2023). It is one of 95 CQC-registered home care agencies that are based in the borough of Brent; 59 of those are rated Good or Outstanding.
Specialisms
From the CQC register; ask how each need is met in practice.
What inspectors found
- About the service DCL-Pro Services provides domiciliary care services for adults with a wide range of needs.
- The service offers support to people who require help with day to day routines, including personal care, meal preparation, shopping, housework and supporting people out into the community.
- People's experience of the service and what we found: There were systems in place to keep people safe.
- Risks to people's health, safety and well-being were managed.
Inspected 15 November 2023; report published 6 December 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
The registered provider
DCL-PRO Services Ltd is run by Dcl-pro Services Ltd (company 11251914), incorporated in 2018, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and residential care for older and disabled people.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is AOK Care Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).
8 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Stonebridge ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Costs to expect
We estimate visits from DCL-PRO Services Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
For live-in care, expect around £1,620–£1,980 a week in this region.
Council help is possible below £23,250 in savings: ask Brent Council for a free care needs assessment.
Each area CQC checks
- Safe57 of 69 in Brent
- Effective63 of 69 in Brent
- Caring68 of 69 in Brent
- Responsive68 of 69 in Brent
- Well-led56 of 69 in Brent
Source: CQC, published 6 December 2023. Under each rating: how many agencies in Brent share it.
Past CQC ratings
- Apr 2021
- Dec 2023
- Today Rating 2 years old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 6 December 2023
- CQC inspection report 10 April 2021
Finding it
- Ward
- Stonebridge
- Council
- London Borough of Brent · paying for care
- Parliamentary constituency
- Brent East
- Local NHS (ICB)
- NHS West and North London Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in NW10 (64)
View on OpenStreetMap · Route planner · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Track record
Registered in April 2019, it has 7 years on the CQC register.
CQC has published 2 overall ratings for it (2021–2023), starting at Requires improvement and improving to Good.
CQC lists 2 reports for this location, the latest dated 6 December 2023.
Reading DCL-PRO Services Ltd's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 55 of the 68 other agencies in Brent that CQC has rated.
Family reviews
There are no reviews of DCL-PRO Services Ltd yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where DCL-PRO Services Ltd stands locally
- Rated Good. Across Brent, 86% of the 69 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (December 2023) is more recent than 70% of agency ratings in Brent.
- Registered with CQC in 2019: it has been registered longer than 55% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Brent lists 6.
Compared with every CQC-registered home care agency in Brent. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Other home care agencies near Brent with recent ratings
- Eleanor Nursing & Social Care Ltd - Brent OfficeJan 2026 · 0.8 miles
- J.C.Michael Groups Ltd BrentMay 2025 · 1.2 miles
- Sihara Care - WembleyJan 2025 · 1.4 miles
Quick answers about DCL-PRO Services Ltd
- Is DCL-PRO Services Ltd registered with CQC?
- Yes. DCL-PRO Services Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-6693412158) and was rated Good overall in December 2023.
- How recent is DCL-PRO Services Ltd's CQC rating?
- Its current CQC rating dates from 6 December 2023, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- How is DCL-PRO Services Ltd rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Is DCL-PRO Services Ltd registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Where is DCL-PRO Services Ltd?
- Unit 9&10, A M C House, 12 Cumberland Avenue, London, NW10 7QL is the agency's office; check it serves your postcode.
- What type of care does DCL-PRO Services Ltd provide?
- DCL-PRO Services Ltd is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- How much does care from DCL-PRO Services Ltd cost?
- DCL-PRO Services Ltd hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Look further afield
In Brent
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.