Home care agency · Brent

Change Social Care Solutions Ltd

Rated Good by CQC Rating published 23 December 2022 Rating 3 years old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A support worker reading with an older man Illustrative photo, not of Change Social Care Solutions Ltd
Address
Space House Business Centre, Abbey Road, Park Royal, London, NW10 7SU
Run by
Change Social Care Solutions Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2018 (8 years)
Registered manager
Karen Angela Enoe
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 11011166)
Last CQC check
23 Dec 2022
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate

Registered activities: Personal care

Read the full CQC inspection report · CQC location ID 1-5175762117

An overview of Change Social Care Solutions Ltd

Registered with CQC as a home care agency, Change Social Care Solutions Ltd is based in Brent. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.

Its latest CQC rating is Good overall (December 2022). Safe was rated Requires improvement. It is one of 95 CQC-registered home care agencies that are based in the borough of Brent; 59 of those are rated Good or Outstanding.

Track record

CQC registration dates from June 2018, so the service has been operating for around 8 years under its current registration.

CQC has published 2 overall ratings for it (2019–2022), starting at Good and staying Good every time.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

CQC lists 2 reports for this location, the latest dated 23 December 2022.

Key points from CQC's visit

  • The service provides support to people of all ages and different abilities.
  • At the time of inspection, the service provided care to 26 people in total, ten of whom received personal care.
  • Where they do, we also take into account any wider social care provided.
  • People's experience of using this service: Feedback from people who used the service and relatives was consistently good.

Inspected 14 April 2022; report published 23 December 2022; supporting 26 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Costs to expect

We estimate visits from Change Social Care Solutions Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Regional live-in prices sit at roughly £1,620–£1,980 per week.

People with savings under £23,250 may get help from Brent Council after a needs and financial assessment.

Ownership and company checks

Change Social Care Solutions Ltd is run by Change Social Care Solutions Ltd (company 11011166), incorporated in 2017.

At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 1 active director and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Needs it is registered to meet

Specialisms as registered with CQC.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is FabCare at Home, under 0.5 miles away.

12 of the 18 nearest rated agencies have a more recent rating than this one.

It sits in Stonebridge ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

How CQC rated each area

  • SafeRequires improvement12 of 69 in Brent
  • EffectiveGood63 of 69 in Brent
  • CaringGood68 of 69 in Brent
  • ResponsiveGood68 of 69 in Brent
  • Well-ledGood56 of 69 in Brent

CQC key question ratings, published 23 December 2022. Under each rating: how many agencies in Brent share it.

What the ratings tell you

For Change Social Care Solutions Ltd, Safe is rated below Good; 4 other areas are Good.

Across Brent, 12 of 69 rated agencies are Requires improvement for Safe (17%).

The Safe findings are the part of the report to read closely; ask the manager what has been put right.

Earlier inspections

  1. Jun 2019 Good
  2. Dec 2022 Good
  3. Today Rating 3 years old

Every overall rating on record for this location, earliest first.

Inspection reports to read

Area and map

Ward
Stonebridge
Parliamentary constituency
Brent East
Integrated care board
NHS West and North London Integrated Care Board
Area classification
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in NW10 (64)

Bigger map · Directions · Map © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Brent, 86% of the 69 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (December 2022) is more recent than 51% of agency ratings in Brent.
  • Registered with CQC in 2018: it has been registered longer than 56% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Brent lists 6.
  • Areas CQC rated below Good: Safe (17% of home care agencies in Brent are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Brent as at Oct 2026.

Nearby options

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Newer ratings near Brent

Change Social Care Solutions Ltd questions answered

When was Change Social Care Solutions Ltd last inspected?
The rating now shown was published on 23 December 2022, 3 years ago. Ask what has changed since then, for example in management or staffing.
Is Change Social Care Solutions Ltd regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-5175762117 and was rated Good overall in December 2022.
Does Change Social Care Solutions Ltd support people with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Is Change Social Care Solutions Ltd rated well for safety?
By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What is Change Social Care Solutions Ltd's address?
Space House Business Centre, Abbey Road, Park Royal, London, NW10 7SU is the agency's office; check it serves your postcode.
How much does Change Social Care Solutions Ltd charge?
No fee list from Change Social Care Solutions Ltd has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
What type of care does Change Social Care Solutions Ltd provide?
Registration for Change Social Care Solutions Ltd covers: homecare agencies. Check which of these it offers today.

Home care in nearby towns

In Brent

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Change Social Care Solutions Ltd: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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