Home care agency · Brent

AOK Care Ltd

Rated Requires improvement by CQC Rating published 26 March 2025 Rating 1 year old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A carer and an older person chatting at the table at home Illustrative photo, not of AOK Care Ltd
Address
Suite 5, AMC Business Centre, 12 Cumberland Avenue, London, NW10 7QL
Run by
Hillside Care Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
August 2019 (7 years)
Registered manager
Abdimushin Abdullah Hassan Areeba Ahmed
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10985856)
Last CQC check
26 Mar 2025
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimate only, from published local rates. How we estimate

CQC regulated activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-5897548018

About AOK Care Ltd

Registered with CQC as a home care agency, AOK Care Ltd is based in Brent, run by Hillside Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.

Its latest CQC rating is Requires improvement overall (March 2025). Safe and Well-led were rated Requires improvement. It is one of 95 CQC-registered home care agencies that are based in the borough of Brent; 59 of those are rated Good or Outstanding.

History with CQC

CQC registration dates from August 2019, so the service has been operating for around 7 years under its current registration.

CQC has published 2 overall ratings for it (2022–2025), starting at Requires improvement; it has gone up 0 and down 0 times, and is now Requires Improvement.

The registered provider

AOK Care Ltd is run by Aok Care Ltd (company 10985856), incorporated in 2017, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is DCL-PRO Services Ltd, under 0.5 miles away.

1 of the 18 nearest rated agencies has a more recent rating than this one.

It sits in Stonebridge ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Budgeting for this agency

We estimate visits from AOK Care Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

A live-in carer typically costs £1,620–£1,980 a week locally.

People with savings under £23,250 may get help from Brent Council after a needs and financial assessment.

Reading AOK Care Ltd's CQC ratings

For AOK Care Ltd, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Brent, 12 of 69 rated agencies are Requires improvement for Safe (17%), while 13 of 69 rated agencies are Requires improvement for Well-led (19%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Rating history

  1. May 2022 Requires improvement
  2. Mar 2025 Requires Improvement
  3. Today Rating 1 year old

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

Published inspection reports

Location and local area

Ward
Stonebridge
Parliamentary constituency
Brent East
NHS integrated care board
NHS West and North London Integrated Care Board
Setting
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in NW10 (64)

Larger map · How to get there · Map data: OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Registered specialisms

Registration details from CQC.

What CQC's inspectors reported

  • The service provides support to people of all ages and different abilities.
  • At the time of this assessment, they supported 6 people who received personal care.
  • Where they do we also take into account any wider social care provided.
  • They were positive about how the service was managed and said that management was approachable and responsive.

Inspected 16 March 2022; report published 21 May 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.

The five key questions

  • SafeRequires improvement12 of 69 in Brent
  • EffectiveGood63 of 69 in Brent
  • CaringGood68 of 69 in Brent
  • ResponsiveGood68 of 69 in Brent
  • Well-ledRequires improvement13 of 69 in Brent

Ratings from CQC's most recent report, published 26 March 2025. Under each rating: how many agencies in Brent share it.

Family reviews

Nobody has reviewed AOK Care Ltd here yet. Have you used it? A short, honest review helps the next family decide.

We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.

Looking at AOK Care Ltd for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review AOK Care Ltd

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

AOK Care Ltd against its area

  • Rated Requires improvement. Across Brent, 86% of the 69 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (March 2025) is more recent than 86% of agency ratings in Brent.
  • Registered with CQC in 2019: it has been registered longer than 52% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Brent lists 6.
  • Areas CQC rated below Good: Safe (17% of home care agencies in Brent are also rated below Good here); Well-led (19% of home care agencies in Brent are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Brent as at Oct 2026.

Nearest home care agencies

Guides for families

Other home care agencies near Brent with recent ratings

AOK Care Ltd: common questions

How recent is AOK Care Ltd's CQC rating?
26 March 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.
Does AOK Care Ltd support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Is AOK Care Ltd a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-5897548018 and was rated Requires improvement overall in March 2025.
Where is AOK Care Ltd based?
The agency works from Suite 5, AMC Business Centre, 12 Cumberland Avenue, London, NW10 7QL; ask which postcodes its carers cover.
How did AOK Care Ltd score on each CQC key question?
By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
How much does care from AOK Care Ltd cost?
No fee list from AOK Care Ltd has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Request a written quote and check what is charged on top.
Who is the registered provider for AOK Care Ltd?
AOK Care Ltd is run by Hillside Care Limited, the registered provider on the CQC register.
What kind of care can AOK Care Ltd offer?
Its CQC registration covers homecare agencies. Ask AOK Care Ltd how it would adapt if needs increase.

Look further afield

In Brent

Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.

Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Brent.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.