Home care agency · Southampton
Apex Prime Care - Southampton
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Apex Prime Care - Southampton- Address
- Office 1, Unit 7 Brookside Centre, Auckland Road, Southampton, SO15 0SD
- Run by
- Apex Prime Care Ltd (15 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2016 (10 years)
- Part of
- Cera Care
- Registered manager
- Wendy Jane Frier
- Company check
- Active, trading since 2001 (25 years), accounts up to date (Companies House 04296566)
- Last CQC check
- 20 Oct 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care
More in Southampton: Home care in Southampton (171) · Best rated home care agencies in Southampton · Dementia care at home in Southampton · Elderly care at home in Southampton · Physical disability care at home in Southampton · Live-in care in Southampton
Open CQC's full report · CQC location ID 1-2886196903
About Apex Prime Care - Southampton
Registered with CQC as a home care agency, Apex Prime Care - Southampton is based in Southampton, run by Apex Prime Care Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (October 2022). It is one of 141 CQC-registered home care agencies that have an office within 7 miles of Totton; 61 of those are rated Good or Outstanding.
History with CQC
CQC registration dates from September 2016, so the service has been operating for around 10 years under its current registration.
CQC has published 3 overall ratings for it (2017–2022), starting at Requires improvement and improving to Good.
4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
CQC lists 3 reports for this location, the latest dated 20 October 2022.
Ownership and company checks
Apex Prime Care - Southampton is run by Apex Prime Care Ltd (company 04296566), incorporated in 2001, 14 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Apex Prime Care Ltd runs 15 CQC-registered services across 11 council areas; 11 of the 14 with a rating are Good or Outstanding (79%), against 88% for the same mix of services across England.
It trades under the Cera Care brand, which covers 114 services run by 15 registered providers.
The inspection, summarised
- People and their relatives were happy with the quality of care provided and felt safe receiving care from staff.
- They told us they received a consistent service from competent staff who were knowledgeable about their needs.
- The provider had systems in place to mitigate risks related to the delivery of care and contingencies in place to help ensure the service ran safely in the event of an emergency.
- The provider had effective procedures to identify, report and analyse incidents to reduce the risk of reoccurrence, promoting people's safety and wellbeing.
Inspected 10 October 2022; report published 20 October 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Care Quality Services Southampton, under 0.5 miles away.
7 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in Millbrook ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Budgeting for this agency
We estimate visits from Apex Prime Care - Southampton at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
People with savings under £23,250 may get help from Southampton Council after a needs and financial assessment.
How its rating has changed
- May 2017
- Jul 2018
- Oct 2022
- Today Rating 4 years old
CQC rating timeline for this address.
Reports on the CQC website
- CQC inspection report 20 October 2022
- CQC inspection report 7 July 2018
- CQC inspection report 19 May 2017
Where it is
- Ward
- Millbrook
- Council
- Southampton City Council · paying for care
- Parliamentary constituency
- Southampton Test
- NHS area (integrated care board)
- NHS Hampshire and Isle of Wight Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in SO15 (45)
See the wider area · Get directions · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Who the service is registered for
As listed with the regulator.
What the ratings tell you
All five areas CQC looks at are rated Good for Apex Prime Care - Southampton: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 32 of the 42 other agencies in Southampton that CQC has rated.
Safe, effective, caring, responsive, well-led
- Safe37 of 43 in Southampton
- Effective40 of 43 in Southampton
- Caring42 of 43 in Southampton
- Responsive42 of 43 in Southampton
- Well-led33 of 43 in Southampton
As rated by CQC, published 20 October 2022. Under each rating: how many agencies in Southampton share it.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Apex Prime Care - Southampton in local context
- Rated Good. Across Southampton, 88% of the 43 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (October 2022) is more recent than 49% of agency ratings in Southampton.
- Registered with CQC in 2016: it has been registered longer than 88% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Southampton lists 6.
All figures compare it with other home care agencies in Southampton; CQC register, Oct 2026.
Other agencies close by
Guides for families
Other home care agencies near Southampton with recent ratings
- MemoryJane Healthcare LimitedJul 2025 · 1.8 miles
- SCA CareSep 2025 · 1.9 miles
- Hebron CourtOct 2026 · 2.1 miles
Quick answers about Apex Prime Care - Southampton
- How is Apex Prime Care - Southampton rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What are Apex Prime Care - Southampton's fees?
- We don't have published prices from Apex Prime Care - Southampton yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Who runs Apex Prime Care - Southampton?
- CQC lists Apex Prime Care Ltd as the provider responsible for Apex Prime Care - Southampton.
- What kind of care can Apex Prime Care - Southampton offer?
- Apex Prime Care - Southampton is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- When was Apex Prime Care - Southampton last inspected?
- CQC published the current rating on 20 October 2022, 4 years ago. Older ratings are common, so ask about changes since.
- Does Apex Prime Care - Southampton support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Is Apex Prime Care - Southampton regulated by the Care Quality Commission?
- Apex Prime Care - Southampton is on the CQC register as a home care agency (ID 1-2886196903) and was rated Good overall in October 2022.
- What is Apex Prime Care - Southampton's address?
- Its office is at Office 1, Unit 7 Brookside Centre, Auckland Road, Southampton, SO15 0SD. Carers travel to people's homes, so check it covers your street.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.