Home care agency · Southampton
SCA Care
Illustrative photo, not of SCA Care- Address
- 1-3 Paynes Road, Southampton, SO15 3DL
- Run by
- SCA Care
- Type of provider
- Independent
- Service
- Home care agency, Supported housing, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Alison Claire Fisher Julie Dawn Marie Bishop
- Company check
- Active, accounts up to date (Companies House IP27461R)
- Last CQC check
- 12 Sep 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care
More in Southampton: Home care in Southampton (171) · Best rated home care agencies in Southampton · Dementia care at home in Southampton · Elderly care at home in Southampton · Physical disability care at home in Southampton · Live-in care in Southampton
See this service on the CQC website · CQC location ID 1-118648745
SCA Care at a glance
SCA Care is a CQC-registered home care agency that also provides supported living in Southampton. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (September 2025). It is one of 171 CQC-registered home care agencies that have an office within 7 miles of Southampton; 79 of those are rated Good or Outstanding.
Who it can help
Registration details from CQC.
Key points from CQC's visit
- Staff knew people well and they received appropriate training and support.
- Staff were kind and caring and had a good understanding of how to meet people’s needs.
- There was a system in place to allow people to express any concerns or complaints they may have.
- People were supported to live safely and comfortably in their own homes.
Inspected 9 November 2017; report published 30 May 2018. From the regulator's own summary (Open Government Licence). Read the full report.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 32 of the 42 other agencies in Southampton that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
What it may cost
We estimate visits from SCA Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
With savings below £23,250, Southampton Council may contribute once it has carried out a free needs assessment.
Scores behind the rating
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, SCA Care scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 5 September 2025, published 12 September 2025, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
Earlier inspections
- Nov 2016
- May 2018
- Sep 2025
- Today Rating 1 year old
CQC rating timeline for this address.
Inspection reports to read
- CQC inspection report 30 May 2018
- CQC inspection report 8 November 2016
- Inspection report 2 April 2015
- Inspection report 22 August 2014
- Inspection report 15 August 2013
- Inspection report 3 May 2013
Location and local area
- Ward
- Freemantle
- Council
- Southampton City Council · paying for care
- Parliamentary constituency
- Southampton Test
- NHS area (integrated care board)
- NHS Hampshire and Isle of Wight Integrated Care Board
- Setting
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in SO15 (45)
Bigger map · How to get there · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Altogether Care - Care At Home Limited Southampton, under 0.5 miles away.
2 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Freemantle ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
CQC ratings, area by area
- Safe75% score37 of 43 in Southampton
- Effective75% score40 of 43 in Southampton
- Caring75% score42 of 43 in Southampton
- Responsive75% score42 of 43 in Southampton
- Well-led75% score33 of 43 in Southampton
CQC key question ratings, published 12 September 2025. Under each rating: how many agencies in Southampton share it.
The company behind SCA Care
SCA Care is run by Sca Care (company IP27461R).
At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.
How long it has been running
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2016–2025), starting at Requires improvement and improving to Good.
There are 6 CQC reports on file for this address; the newest is from 30 May 2018.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across Southampton, 88% of the 43 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (September 2025) is more recent than 81% of agency ratings in Southampton.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Southampton lists 6.
All figures compare it with other home care agencies in Southampton; CQC register, Oct 2026.
Nearby options
Guides for families
Recently rated home care agencies near Southampton
- Bluebird Care Winchester, Eastleigh & RomseyMay 2025 · 6.3 miles
- Josben Care SouthamptonOct 2026 · under 0.5 miles
- OneCare Southampton Head OfficeJun 2026 · under 0.5 miles
What families ask about SCA Care
- What type of care does SCA Care provide?
- Registration for SCA Care covers: homecare agencies, supported housing, supported living. Check which of these it offers today.
- What are SCA Care's fees?
- No fee list from SCA Care has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Where is SCA Care based?
- 1-3 Paynes Road, Southampton, SO15 3DL is the agency's office; check it serves your postcode.
- How did SCA Care score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- Is SCA Care registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Is SCA Care registered with CQC?
- Yes. SCA Care is registered with the Care Quality Commission as a home care agency (location ID 1-118648745) and was rated Good overall in September 2025.
- When was SCA Care last inspected?
- CQC published the current rating on 12 September 2025, 1 year ago. Older ratings are common, so ask about changes since.
Agencies in neighbouring towns
In Southampton
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.