Care home · Newcastle Upon Tyne

Westwood Lodge Care Home

Rated Requires improvement by CQC Rating published 16 December 2025 Rated in the last 12 months

Typical fee here £1,230–£1,500 a week Estimate

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A carer helping a resident in a wheelchair in a nursing home Illustrative photo, not of Westwood Lodge Care Home
Address
7 Bentinck Villas, Newcastle Upon Tyne, NE4 6UR
Run by
Westwood Lodge Ltd
Type of provider
Independent (private company)
Service
Nursing home
Beds
44 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2015 (10 years)
Registered manager
Tracey Karen Dixon
Company check
Active, trading since 2015 (11 years), accounts up to date (Companies House 09704460)
Last CQC check
16 Dec 2025
Typical fees Estimated
£1,230–£1,500 a week for nursing care (dementia). Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-2328001101

Westwood Lodge Care Home at a glance

Westwood Lodge Care Home is a CQC-registered nursing home in Newcastle Upon Tyne, run by Westwood Lodge Ltd. Its CQC registration covers adults of all ages, including people living with dementia and mental health conditions.

At its most recent rating, CQC judged it Requires improvement overall (December 2025). Safe, Responsive and Well-led were rated Requires improvement. It is one of 47 CQC-registered care homes in and around Newcastle upon Tyne; 34 of those are rated Good or Outstanding.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Lynnwood, under 0.5 miles away.

3 of the 15 nearest rated care homes have a more recent rating than this one.

It sits in Arthur's Hill ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.

Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (6 min), a shop (2 min), a park (6 min), a café (2 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Costs to expect

We estimate Westwood Lodge Care Home at £1,230–£1,500 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £64k–£78k.

NHS-funded nursing care covers part of the nursing cost for eligible residents and is paid directly to the home.

Council help is possible below £23,250 in savings: ask Newcastle upon Tyne Council for a free care needs assessment.

Rating history

  1. Feb 2017 Requires improvement
  2. Jun 2018 Inadequate
  3. Dec 2018 Requires improvement
  4. Mar 2020 Good
  5. Mar 2021 Inspected but not rated
  6. Dec 2021 Inspected but not rated
  7. Feb 2022 Inspected but not rated
  8. Mar 2025 Requires Improvement
  9. Today Rated in the last 12 months

Every overall rating on record for this location, earliest first.

Inspection reports to read

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 9 June 2026 by Newcastle Upon Tyne. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "Westwood Lodge Nursing Home"). Open Government Licence.

Finding it

Ward
Arthur's Hill
Parliamentary constituency
Newcastle upon Tyne Central and West
NHS integrated care board
NHS North East and North Cumbria Integrated Care Board
Urban or rural
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Care homes in NE4 (9)

See the wider area · Plan a journey · Map data: OpenStreetMap contributors

Close by

  • Bus stop 40 m (1 min walk) · 28 stops within 600 m
  • Railway station St James, 1.4 km (18 min walk)
  • GP surgery Silverdale, 230 m (3 min walk)
  • Pharmacy Farah Chemists, 440 m (6 min walk)
  • Shop Asda, 150 m (2 min walk)
  • Park 490 m (6 min walk)
  • Café Bentleys, 140 m (2 min walk)
  • Place of worship Dilston Road Methodist Church, 230 m (3 min walk)
  • Library 880 m (11 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Ward and NHS boundaries from official postcode data, Open Government Licence.

Track record

Registered in December 2015, it has 10 years on the CQC register.

CQC has published 9 overall ratings for it (2017–2025), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Requires improvement.

6 reports have been published for this location, most recently on 11 February 2022.

The ratings in context

Area by area, Safe, Responsive and Well-led are rated below Good; 2 other areas are Good.

Across Newcastle upon Tyne, 8 of 68 rated care homes are Requires improvement for Safe (12%), while 1 of 68 rated care homes are Requires improvement for Responsive (1%), while 10 of 68 rated care homes are Requires improvement for Well-led (15%).

The Safe, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Each area CQC checks

  • SafeRequires improvement8 of 68 in Newcastle upon Tyne
  • EffectiveGood60 of 68 in Newcastle upon Tyne
  • CaringGood55 of 68 in Newcastle upon Tyne
  • ResponsiveRequires improvement1 of 68 in Newcastle upon Tyne
  • Well-ledRequires improvement10 of 68 in Newcastle upon Tyne

CQC key question ratings, published 16 December 2025. Under each rating: how many care homes in Newcastle upon Tyne share it.

Key points from CQC's visit

  • At the time of our unannounced visit, 42 people were using the service.
  • The inspection took place to assess if improvements had been made since the last inspection.
  • Breaches in regulation had been previously identified in relation to safe care and treatment, person-centred care, premises and equipment and governance.
  • A person commented, “I am safe here, I have company, the carers are really good, they are friends.

Inspected 12 January 2022; report published 11 February 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Needs it is registered to meet

Specialisms as registered with CQC.

The company behind Westwood Lodge Care Home

Westwood Lodge Care Home is run by Westwood Lodge Ltd (company 09704460), incorporated in 2015.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is nursing care.

Family reviews

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Compared with other care homes locally

  • Rated Requires improvement. Across Newcastle upon Tyne, 90% of the 63 rated care homes are Good or Outstanding and 6 are Outstanding.
  • Its rating (December 2025) is more recent than 83% of care home ratings in Newcastle upon Tyne.
  • With 44 beds it is larger than 62% of care homes in Newcastle upon Tyne, where the typical home has 35.
  • Registered with CQC in 2015: it has been registered longer than 37% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Newcastle upon Tyne lists 3.
  • Areas CQC rated below Good: Safe (13% of care homes in Newcastle upon Tyne are also rated below Good here); Responsive (2% of care homes in Newcastle upon Tyne are also rated below Good here); Well-led (16% of care homes in Newcastle upon Tyne are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other care homes in Newcastle upon Tyne; CQC register, Oct 2026.

Nearest care homes

Guides for families

Similar care homes near Newcastle upon Tyne, rated recently

Questions about Westwood Lodge Care Home

Who runs Westwood Lodge Care Home?
On CQC's register the provider is Westwood Lodge Ltd.
How big is Westwood Lodge Care Home?
CQC capacity for Westwood Lodge Care Home: 44 beds. Ask about current availability and room facilities.
Is Westwood Lodge Care Home rated well for safety?
CQC rates five key questions. For Westwood Lodge Care Home: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
How much does Westwood Lodge Care Home charge?
Westwood Lodge Care Home hasn't shared a price list with us. Residential care home typically costs £1,185 a week (average 2026 self-funder fees in North East). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Westwood Lodge Care Home regulated by the Care Quality Commission?
Yes. Westwood Lodge Care Home is registered with the Care Quality Commission as a care home (location ID 1-2328001101) and was rated Requires improvement overall in December 2025.
Where is Westwood Lodge Care Home?
It is at 7 Bentinck Villas, Newcastle Upon Tyne, NE4 6UR.
What type of care does Westwood Lodge Care Home provide?
Westwood Lodge Care Home is registered for nursing homes. Ask which of these it provides at the moment.
When was Westwood Lodge Care Home last inspected?
CQC published the current rating on 16 December 2025. Older ratings are common, so ask about changes since.
Can Westwood Lodge Care Home care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

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