Home care agency · Swindon

Yourlife (Swindon)

Rated Good by CQC Rating published 23 January 2025 Rating 1 year old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A young man in a wheelchair with a friend by the sea Illustrative photo, not of Yourlife (Swindon)
Address
Gilbert Place, Lowry Way, Swindon, SN3 1FX
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Pets
Pets welcome (as stated on yourlife.co.uk)
Registered with CQC
October 2022 (4 years)
Part of
Yourlife Management Services
Registered manager
Natasha Dwyer
Company check
Active, trading since 2010 (16 years), accounts up to date (Companies House 07153519)
Last CQC check
23 Jan 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Licensed by CQC for: Personal care

Open CQC's full report · CQC location ID 1-14165169401

Yourlife (Swindon) at a glance

Registered with CQC as a home care agency, Yourlife (Swindon) is based in Swindon, run by Yourlife Management Services Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Good overall (January 2025). It is one of 62 CQC-registered home care agencies that have an office within 7 miles of Swindon; 39 of those are rated Good or Outstanding.

Detailed scores

Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Yourlife (Swindon) scores 75%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 3 September 2024, published 23 January 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.

Finding it

Ward
Old Town & Lawn
Parliamentary constituency
Swindon South
NHS planning area
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Urban or rural
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in SN3 (10)

See the wider area · How to get there · Base map © OpenStreetMap

Ward and NHS boundaries from official postcode data, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

What inspectors found

  • This assessment was carried out as the service had not been previously rated.
  • We found staff knew how to treat people with kindness, compassion, dignity and respect.
  • Staff and leaders demonstrated a positive compassionate and listening culture.
  • People were positive about the quality, skills and knowledge of staff supporting them with care.

From the regulator's own summary (Open Government Licence). Read the full report.

The registered provider

Yourlife (Swindon) is run by Yourlife Management Services Limited (company 07153519), incorporated in 2010, 12 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Yourlife Management Services Limited runs 122 CQC-registered services across 66 council areas; 98 of the 101 with a rating are Good or Outstanding (97%), against 88% for the same mix of services across England.

It trades under the Yourlife Management Services brand, which covers 122 services run by 1 registered provider.

The five key questions

  • SafeGood75% score31 of 43 in Swindon
  • EffectiveGood75% score37 of 43 in Swindon
  • CaringGood75% score39 of 43 in Swindon
  • ResponsiveGood75% score37 of 43 in Swindon
  • Well-ledGood75% score34 of 43 in Swindon

As rated by CQC, published 23 January 2025. Under each rating: how many agencies in Swindon share it.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is M T Supported Living Ltd, 0.9 miles away.

10 of the 20 nearest rated agencies have a more recent rating than this one.

It sits in Old Town & Lawn ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.

Budgeting for this agency

We estimate visits from Yourlife (Swindon) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

If savings are under the upper limit (£23,250 in England), Swindon Council may pay part of the cost after a free care needs assessment.

History with CQC

Yourlife (Swindon) has been registered with CQC since October 2022, about 4 years.

One overall rating to date: Good, published January 2025.

Reading Yourlife (Swindon)'s CQC ratings

Yourlife (Swindon) has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 33 of the 42 other agencies in Swindon that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.

Specialisms

As listed with the regulator.

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Yourlife (Swindon) against its area

  • Rated Good. Across Swindon, 83% of the 42 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (January 2025) is more recent than 48% of agency ratings in Swindon.
  • Registered with CQC in 2022: it has been registered longer than 40% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Swindon lists 5.

Based on the CQC register for Swindon as at Oct 2026.

Closest alternatives

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Quick answers about Yourlife (Swindon)

How is Yourlife (Swindon) rated for safety and leadership?
CQC rates five key questions. For Yourlife (Swindon): Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
How much does Yourlife (Swindon) charge?
Yourlife (Swindon)'s prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Who is the registered provider for Yourlife (Swindon)?
On CQC's register the provider is Yourlife Management Services Limited.
What services is Yourlife (Swindon) registered for?
Registration for Yourlife (Swindon) covers: homecare agencies. Check which of these it offers today.
When did CQC last rate Yourlife (Swindon)?
The latest rating is dated 23 January 2025, 1 year ago; ask whether there have been changes since.
Is Yourlife (Swindon) registered for dementia care?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Is Yourlife (Swindon) registered with CQC?
Yourlife (Swindon) is on the CQC register as a home care agency (ID 1-14165169401) and was rated Good overall in January 2025.
What is Yourlife (Swindon)'s address?
Its office is at Gilbert Place, Lowry Way, Swindon, SN3 1FX. Carers travel to people's homes, so check it covers your street.

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