Care home · Worthing
Bywell House Care Home
Typical fee here £1,460–£1,780 a week Estimate
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Illustrative photo, not of Bywell House Care Home- Address
- 2 Longfellow Road, Worthing, BN11 4NU
- Run by
- Hazelwood Care Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 20 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Julie Amanda Livingston
- Company check
- Active, trading since 2002 (24 years), accounts up to date (Companies House 04403025)
- Last CQC check
- 9 Jan 2026
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
More in Worthing: Care homes in Worthing (67) · Best rated care homes in Worthing · Care homes for dementia care in Worthing · Care homes for elderly care in Worthing
Read the full CQC inspection report · CQC location ID 1-120252480
About Bywell House Care Home
Registered with CQC as a residential care home, Bywell House Care Home is based in Worthing, run by Hazelwood Care Limited. It supports older people, with registered specialisms in dementia.
Its latest CQC rating is Good overall (January 2026). It is one of 67 CQC-registered care homes in and around Worthing; 53 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe72% score267 of 317 in West Sussex
- Effective67% score289 of 317 in West Sussex
- Caring75% score294 of 317 in West Sussex
- Responsive71% score286 of 317 in West Sussex
- Well-led71% score233 of 317 in West Sussex
As rated by CQC, published 9 January 2026. Under each rating: how many care homes in West Sussex share it.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Bywell House Care Home: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 232 of the 316 other care homes in West Sussex that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Effective at 67%, averaging 71% overall.
What CQC's inspectors reported
- Dates of assessment: 11 December to 17 December 2025.
- Staff treated people with dignity and respect and involved them in decisions about their care.
- People told us they felt safe and well cared for, and relatives described the home as welcoming and supportive.
- A person said, “I do feel safe here.” A relative described the home as safe and said, “I have never lost a minute’s sleep worrying about the care [person] is receiving.” People spoke about choice and independence.
Inspected 10 February 2022; report published 10 March 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Specialisms
Registration details from CQC.
Scores behind the rating
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Bywell House Care Home scores 71%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks2 · Some shortfalls
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 67%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment2 · Some shortfalls
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment2 · Some shortfalls
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 71%
- Person-centred Care2 · Some shortfalls
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 9 December 2025, published 9 January 2026, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
How its rating has changed
- Sep 2015
- Nov 2017
- Apr 2021
- Mar 2022
- Jan 2026
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 10 March 2022
- CQC inspection report 27 April 2021
- CQC inspection report 23 November 2017
- CQC inspection report 3 September 2015
- Inspection report 10 October 2013
- Inspection report 13 April 2013
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 14 April 2026 by Worthing. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Bywell House"). Open Government Licence.
Area and map
- Ward
- Heene
- Parliamentary constituency
- Worthing West
- NHS planning area
- NHS Surrey and Sussex Integrated Care Board
- ONS area type
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in BN11 (56)
Larger map · Route planner · Map © OpenStreetMap contributors
Within walking distance
- Bus stop 190 m (2 min walk) · 23 stops within 600 m
- Railway station Worthing, 620 m (8 min walk)
- GP surgery Heene Road Surgery, 140 m (2 min walk)
- Pharmacy Paydens, 520 m (7 min walk)
- Shop Heene Convenience Store, 220 m (3 min walk)
- Park Victoria Park, 250 m (3 min walk)
- Café Heene Road Coffee, 230 m (3 min walk)
- Place of worship St Matthew, 170 m (2 min walk)
- Library Worthing Library, 890 m (11 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is Willett Lodge, under 0.5 miles away.
4 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Heene ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a GP surgery (2 min), a pharmacy (7 min), a shop (3 min), a park (3 min), a café (3 min), a bus stop (2 min) and a railway station (8 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate Bywell House Care Home at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
If savings are under the upper limit (£23,250 in England), West Sussex Council may pay part of the cost after a free care needs assessment.
Who runs it
Bywell House Care Home is run by Hazelwood Care Limited (company 04403025), incorporated in 2002, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Hazelwood Care Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
Track record
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 5 overall ratings for it (2015–2026), starting at Good and staying Good every time.
CQC lists 6 reports for this location, the latest dated 10 March 2022.
Family reviews
Nobody has reviewed Bywell House Care Home here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Bywell House Care Home stands locally
- Rated Good. Across West Sussex, 84% of the 317 rated care homes are Good or Outstanding and 12 are Outstanding.
- Its rating (January 2026) is more recent than 80% of care home ratings in West Sussex.
- With 20 beds it is smaller than 62% of care homes in West Sussex, where the typical home has 28.
- Registered with CQC in 2011: it has been registered longer than 70% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in West Sussex lists 3.
Benchmarked against all CQC-registered care homes in West Sussex (Oct 2026).
Closest alternatives
Guides for families
Similar care homes near Worthing, rated recently
- ChantryJun 2025
- Tenby HouseJun 2026
- Pentlands Nursing HomeSep 2026
Frequently asked about Bywell House Care Home
- Which provider runs Bywell House Care Home?
- The registered provider is Hazelwood Care Limited, according to CQC.
- How many beds does Bywell House Care Home have?
- CQC registers Bywell House Care Home for 20 residents; ask about vacancies, room sizes and en-suite bathrooms.
- Is Bywell House Care Home rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does Bywell House Care Home charge?
- We don't have published prices from Bywell House Care Home yet. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). A written quote should spell out weekend, bank holiday and short-notice rates.
- What type of care does Bywell House Care Home provide?
- Its CQC registration covers residential homes. Ask Bywell House Care Home how it would adapt if needs increase.
- Is Bywell House Care Home registered with CQC?
- Registered, yes: location 1-120252480 on the Care Quality Commission register, listed as a care home and was rated Good overall in January 2026.
- Where is Bywell House Care Home based?
- It is at 2 Longfellow Road, Worthing, BN11 4NU.
- When did CQC last rate Bywell House Care Home?
- The rating now shown was published on 9 January 2026. Ask what has changed since then, for example in management or staffing.
- Can Bywell House Care Home care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.