Care home · Worthing
Willett Lodge
Typical fee here £1,660–£2,030 a week Estimate
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Illustrative photo, not of Willett Lodge- Address
- 4 Chaucer Road, Worthing, BN11 4PB
- Run by
- Willett Lodge Care Home Ltd
- Type of provider
- Independent (private company)
- Service
- Nursing home
- Beds
- 20 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Emma-Clare Louise Armstrong
- Company check
- Active, trading since 2008 (18 years), accounts up to date (Companies House 06637531)
- Last CQC check
- 24 Jan 2025
- Typical fees Estimated
- £1,660–£2,030 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Worthing: Care homes in Worthing (67) · Best rated care homes in Worthing · Care homes for dementia care in Worthing · Care homes for elderly care in Worthing · Care homes for care for adults under 65 in Worthing
Read the full CQC inspection report · CQC location ID 1-124612577
About Willett Lodge
Willett Lodge in Worthing is registered with the Care Quality Commission as a nursing home, run by Willett Lodge Care Home Ltd. The service is registered to support adults of all ages and lists dementia among its specialisms.
CQC rated it Good overall (January 2025). It is one of 67 CQC-registered care homes in and around Worthing; 53 of those are rated Good or Outstanding.
Who runs it
Willett Lodge is run by Willett Lodge Care Home Ltd (company 06637531), incorporated in 2008, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
What CQC's inspectors reported
- The service had made improvements and is no longer in breach of regulations.
- Risks to people’s health were now managed well, people at risk of choking were now being supported safely.
- The environment was now more accessible to people living with dementia and their bedrooms were now more homely.
- Comments included, “They are very good the staff here, I do love them.” And, “Very safe, they always seem to help [person], they have got mats by the bed and a bed guard.” People told us they enjoyed the activities on offer, this included outings, music, games and visiting animals.
Inspected 28 June 2022; report published 8 September 2022. From the regulator's own summary (Open Government Licence). Read the full report.
Percentage scores by area
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Willett Lodge scores 76%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 79%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes4 · Exceptional
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation4 · Exceptional
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 3 December 2024, published 24 January 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Rating history
- Feb 2016
- May 2017
- May 2018
- Aug 2021
- Sep 2022
- Jan 2025
- Today Rating 1 year old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 8 September 2022
- CQC inspection report 17 August 2021
- CQC inspection report 23 May 2018
- CQC inspection report 10 May 2017
- CQC inspection report 25 February 2016
- Inspection report 27 September 2014
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 1 July 2025 by Worthing. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Willett Lodge"). Open Government Licence.
Area and map
- Ward
- Heene
- Parliamentary constituency
- Worthing West
- NHS integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Urban or rural
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Care homes in BN11 (56)
Larger map · Get directions · © OpenStreetMap contributors
Within walking distance
- Bus stop 120 m (2 min walk) · 24 stops within 600 m
- Railway station Worthing, 650 m (8 min walk)
- GP surgery Heene Road Surgery, 120 m (2 min walk)
- Pharmacy Paydens, 540 m (7 min walk)
- Shop Heene Convenience Store, 290 m (4 min walk)
- Park Victoria Park, 210 m (3 min walk)
- Café Heene Road Coffee, 300 m (4 min walk)
- Place of worship St Matthew, 240 m (3 min walk)
- Library Worthing Library, 860 m (11 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
What it may cost
We estimate Willett Lodge at £1,660–£2,030 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £86k–£106k.
Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.
With savings below £23,250, West Sussex Council may contribute once it has carried out a free needs assessment.
Safe, effective, caring, responsive, well-led
- Safe75% score267 of 317 in West Sussex
- Effective75% score289 of 317 in West Sussex
- Caring75% score294 of 317 in West Sussex
- Responsive79% score286 of 317 in West Sussex
- Well-led75% score233 of 317 in West Sussex
From CQC's latest report, published 24 January 2025. Under each rating: how many care homes in West Sussex share it.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 232 of the 316 other care homes in West Sussex that CQC has rated.
Under CQC's newer scoring, its strongest area is Responsive at 79% and its lowest is Well-led at 75%, averaging 76% overall.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is Amberley Lodge Care Home, under 0.5 miles away.
7 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Heene ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a GP surgery (2 min), a pharmacy (7 min), a shop (4 min), a park (3 min), a café (4 min), a bus stop (2 min) and a railway station (8 min), which matters for residents who can go out and for visiting family.
Who they support
From the CQC register; ask how each need is met in practice.
How long it has been running
Willett Lodge has been registered with CQC since January 2011, about 15 years.
CQC has published 6 overall ratings for it (2016–2025), starting at Good; it has gone up 1 and down 1 time, and is now Good.
CQC lists 6 reports for this location, the latest dated 8 September 2022.
Family reviews
There are no reviews of Willett Lodge yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Willett Lodge stands locally
- Rated Good. Across West Sussex, 84% of the 317 rated care homes are Good or Outstanding and 12 are Outstanding.
- Its rating (January 2025) is more recent than 70% of care home ratings in West Sussex.
- With 20 beds it is smaller than 62% of care homes in West Sussex, where the typical home has 28.
- Registered with CQC in 2011: it has been registered longer than 69% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in West Sussex lists 3.
Based on the CQC register for West Sussex as at Oct 2026.
Closest alternatives
Guides for families
Worthing: care homes inspected recently
- ChantryJun 2025
- Tenby HouseJun 2026
- Pentlands Nursing HomeSep 2026
Quick answers about Willett Lodge
- Where is Willett Lodge?
- It is at 4 Chaucer Road, Worthing, BN11 4PB.
- Is Willett Lodge registered with CQC?
- Willett Lodge is on the CQC register as a care home (ID 1-124612577) and was rated Good overall in January 2025.
- What services is Willett Lodge registered for?
- Its CQC registration covers nursing homes. Ask Willett Lodge how it would adapt if needs increase.
- Is Willett Lodge registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When did CQC last rate Willett Lodge?
- The rating now shown was published on 24 January 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
- How big is Willett Lodge?
- CQC registers Willett Lodge for 20 residents; ask about vacancies, room sizes and en-suite bathrooms.
- Who runs Willett Lodge?
- CQC lists Willett Lodge Care Home Ltd as the provider responsible for Willett Lodge.
- How much does care from Willett Lodge cost?
- Willett Lodge's prices aren't on our site yet. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Willett Lodge score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.