Home care agency · Torquay
Summerland Support
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Summerland Support- Address
- 307 Babbacombe Road, Torquay, TQ1 3TB
- Run by
- Summerlands Support Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Emma Louise Regan
- Company check
- Active, trading since 2003 (23 years), accounts up to date (Companies House 04638735)
- Last CQC check
- 24 May 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Personal care
More in Torquay: Home care in Torquay (28) · Best rated home care agencies in Torquay · Learning disability care at home in Torquay · Live-in care in Torquay · 24-hour care in Torquay
Open CQC's full report · CQC location ID 1-140047271
An overview of Summerland Support
Summerland Support in Torquay is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Summerlands Support Ltd. Its registered specialisms include learning disabilities.
CQC rated it Good overall (May 2019). It is one of 28 CQC-registered home care agencies that have an office within 7 miles of Torquay; 21 of those are rated Good or Outstanding.
Ratings for safety, care and leadership
- Safe21 of 24 in Torbay
- Effective19 of 23 in Torbay
- Caring18 of 23 in Torbay
- Responsive20 of 23 in Torbay
- Well-led18 of 24 in Torbay
Ratings from CQC's most recent report, published 24 May 2019. Under each rating: how many agencies in Torbay share it.
The registered provider
Summerland Support is run by Summerland Support Ltd (company 04638735), incorporated in 2003, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is other residential care.
How its rating has changed
- Nov 2016
- May 2019
- Today Rating 7 years old
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 24 May 2019
- CQC inspection report 9 November 2016
- Inspection report 11 October 2013
- Inspection report 7 February 2013
- Inspection report 4 December 2012
- Inspection report 4 October 2011
Location and local area
- Ward
- Wellswood
- Council
- Torbay Council · paying for care
- Parliamentary constituency
- Torbay
- NHS area (integrated care board)
- NHS Devon Integrated Care Board
- Urban or rural
- Urban · further from a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in TQ1 (7)
See the wider area · Plan a journey · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
History with CQC
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
CQC lists 6 reports for this location, the latest dated 24 May 2019.
Budgeting for this agency
We estimate visits from Summerland Support at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Torbay Council can help with costs for people with savings under £23,250, starting with a free assessment.
From the latest CQC inspection
- About the service: Summerland Support provides care and support to people living in five 'supported living' settings, so they can live as independently as possible.
- People's care and housing are provided under separate contractual agreements.
- The service supports people with different needs and backgrounds.
- These included people with learning disabilities, some physical disabilities, mental health needs, autism spectrum disorders and people who have behaviours that may challenge themselves or others.
Inspected 23 April 2019; report published 24 May 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Specialisms
From the CQC register; ask how each need is met in practice.
Reading Summerland Support's CQC ratings
Summerland Support has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 17 of the 23 other agencies in Torbay that CQC has rated.
How it fits locally
There are 16 other agencies within 3 miles, 11 of them rated Good or Outstanding; the nearest is Bluebird Care (Torbay), 0.8 miles away.
16 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Wellswood ward, classed by ONS as urban (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Family reviews
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Summerland Support against its area
- Rated Good. Across Torbay, 91% of the 23 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (May 2019) is more recent than 17% of agency ratings in Torbay.
- Registered with CQC in 2011: it has been registered longer than 93% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Torbay lists 6.
All figures compare it with other home care agencies in Torbay; CQC register, Oct 2026.
Nearby options
Guides for families
Newer ratings near Torquay
- DCI Care LtdJul 2025 · 0.6 miles
- Georgian HouseFeb 2025 · 1.3 miles
Questions about Summerland Support
- Where is Summerland Support?
- The agency works from 307 Babbacombe Road, Torquay, TQ1 3TB; ask which postcodes its carers cover.
- Is Summerland Support a registered provider?
- It is. The CQC register records Summerland Support as a home care agency, location ID 1-140047271 and was rated Good overall in May 2019.
- Can Summerland Support care for someone with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- When was Summerland Support last inspected?
- Its current CQC rating dates from 24 May 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What services is Summerland Support registered for?
- Summerland Support is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
- Which provider runs Summerland Support?
- Summerlands Support Ltd is the registered provider for Summerland Support.
- How much does care from Summerland Support cost?
- Summerland Support hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How did Summerland Support score on each CQC key question?
- CQC rates five key questions. For Summerland Support: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.