Care home · North Shields
Primrose Lodge Care Home
Typical fee here £1,230–£1,500 a week Estimate
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Illustrative photo, not of Primrose Lodge Care Home- Address
- Osborne Gardens, North Shields, NE29 9AT
- Run by
- Roseberry Care Centres (England) Ltd (12 services)
- Type of provider
- Independent (private company)
- Service
- Nursing home
- Beds
- 48 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2020 (6 years)
- Part of
- Roseberry Care Centres
- Registered manager
- *
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 12231776)
- Last CQC check
- 16 Sep 2025
- Typical fees Estimated
- £1,230–£1,500 a week for nursing care (dementia). Estimate only, from published local rates. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Tynemouth: Care homes in Tynemouth (11) · Best rated care homes in Tynemouth · Care homes for dementia care in Tynemouth · Care homes for elderly care in Tynemouth · Care homes for physical disability care in Tynemouth
Full report at cqc.org.uk · CQC location ID 1-8787027330
About this home
Primrose Lodge Care Home in North Shields is registered with the Care Quality Commission as a nursing home, run by Roseberry Care Centres (England) Ltd. The service is registered to support adults of all ages and lists dementia and physical disabilities among its specialisms.
CQC rated it Requires improvement overall (September 2025). Safe, Caring and Well-led were rated Requires improvement. It is one of 11 CQC-registered care homes in and around Tynemouth; 7 of those are rated Good or Outstanding.
Reading Primrose Lodge Care Home's CQC ratings
For Primrose Lodge Care Home, Safe, Caring and Well-led are rated below Good; 2 other areas are Good.
Across North Tyneside, 6 of 41 rated care homes are Requires improvement for Safe (15%), while 3 of 41 rated care homes are Requires improvement for Caring (7%), while 5 of 41 rated care homes are Requires improvement for Well-led (12%).
If you are considering it, read the Safe, Caring and Well-led section of the report first and ask what has changed since the inspection.
From the latest CQC inspection
- The assessment commenced on 18 June 2025 and concluded on 30 June 2025.
- The provider was previously in breach of the legal regulation in relation to medicines management and governance of the service.
- Staff knew people well and had built up a good rapport with people.
- People said staff were always caring and kind, but that sometimes staff were rushed.
Inspected 4 May 2023; report published 9 January 2024; supporting 40 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
How its rating has changed
- Feb 2016
- May 2016
- Jul 2017
- Feb 2020
- Apr 2022
- Jan 2023
- Jan 2024
- Sep 2025
- Today Rating 1 year old
Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.
Inspection reports to read
- CQC inspection report 9 January 2024
- CQC inspection report 18 January 2023
- CQC inspection report 30 April 2022
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 16 September 2025 by North Tyneside. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Primrose Lodge Care Home"). Open Government Licence.
Finding it
- Ward
- Preston with Preston Grange
- Council
- North Tyneside Council · paying for care
- Parliamentary constituency
- Tynemouth
- Integrated care board
- NHS North East and North Cumbria Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Care homes in NE29 (8)
Larger map · Directions · OpenStreetMap (ODbL)
Close by
- Bus stop 60 m (1 min walk) · 20 stops within 600 m
- Railway station North Shields, 840 m (10 min walk)
- GP surgery Appleby Surgery, 470 m (6 min walk)
- Pharmacy Albion Road Pharmacy, 610 m (8 min walk)
- Shop Lifestyle Express, 210 m (3 min walk)
- Park Jubilee Corner, 580 m (7 min walk)
- Café Carole’s Kitchen, 210 m (3 min walk)
- Place of worship Burial Chapel, 360 m (4 min walk)
- Library North Shields Library, 780 m (10 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
Registered specialisms
Specialisms as registered with CQC.
Each area CQC checks
- Safe6 of 41 in North Tyneside
- Effective37 of 41 in North Tyneside
- Caring3 of 41 in North Tyneside
- Responsive36 of 41 in North Tyneside
- Well-led5 of 41 in North Tyneside
Ratings from CQC's most recent report, published 16 September 2025. Under each rating: how many care homes in North Tyneside share it.
The registered provider
Primrose Lodge Care Home is run by Roseberry Care Centres (england) Ltd (company 12231776), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is nursing care, care for people with learning disabilities, mental health problems or substance misuse and residential care for older and disabled people.
Roseberry Care Centres (England) Ltd runs 12 CQC-registered services across 7 council areas; 9 of the 12 with a rating are Good or Outstanding (75%), against 83% for the same mix of services across England.
3 of its services are in North Tyneside.
It trades under the Roseberry Care Centres brand, which covers 26 services run by 4 registered providers.
Primrose Lodge Care Home over the years
CQC registration dates from May 2020, so the service has been operating for around 6 years under its current registration.
CQC has published 8 overall ratings for it (2016–2025), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires Improvement.
Reports on record: 3, with the most recent dated 9 January 2024.
Around North Shields
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is The Ferns Care Home, under 0.5 miles away.
9 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Preston with Preston Grange ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (8 min), a shop (3 min), a park (7 min), a café (3 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Likely fees
We estimate Primrose Lodge Care Home at £1,230–£1,500 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £64k–£78k.
Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.
If savings are under the upper limit (£23,250 in England), North Tyneside Council may pay part of the cost after a free care needs assessment.
Family reviews
Nobody has reviewed Primrose Lodge Care Home here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Primrose Lodge Care Home in local context
- Rated Requires improvement. Across North Tyneside, 90% of the 41 rated care homes are Good or Outstanding and 5 are Outstanding.
- Its rating (September 2025) is more recent than 63% of care home ratings in North Tyneside.
- With 48 beds it is larger than 53% of care homes in North Tyneside, where the typical home has 44.
- Registered with CQC in 2020: it has been registered longer than 21% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in North Tyneside lists 4.
- Areas CQC rated below Good: Safe (15% of care homes in North Tyneside are also rated below Good here); Caring (7% of care homes in North Tyneside are also rated below Good here); Well-led (12% of care homes in North Tyneside are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for North Tyneside as at Oct 2026.
Nearest care homes
Guides for families
Tynemouth: care homes inspected recently
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- ApplebyFeb 2026
Questions about Primrose Lodge Care Home
- When did CQC last rate Primrose Lodge Care Home?
- The rating now shown was published on 16 September 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
- Does Primrose Lodge Care Home support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- What services is Primrose Lodge Care Home registered for?
- Primrose Lodge Care Home is registered with CQC for: nursing homes. Ask the provider which needs it can meet now and as needs change.
- Is Primrose Lodge Care Home registered with CQC?
- It is. The CQC register records Primrose Lodge Care Home as a care home, location ID 1-8787027330 and was rated Requires improvement overall in September 2025.
- What is Primrose Lodge Care Home's address?
- It is at Osborne Gardens, North Shields, NE29 9AT.
- Is Primrose Lodge Care Home rated well for safety?
- By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Requires improvement; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What are Primrose Lodge Care Home's fees?
- Primrose Lodge Care Home has not published its fees with us. Residential care home typically costs £1,185 a week (average 2026 self-funder fees in North East). Get the quote in writing, including any extra charges.
- Who is the registered provider for Primrose Lodge Care Home?
- The registered provider is Roseberry Care Centres (England) Ltd, according to CQC.
- How many beds does Primrose Lodge Care Home have?
- CQC capacity for Primrose Lodge Care Home: 48 beds. Ask about current availability and room facilities.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.