Care home · North Shields
Collingwood Court
Top rated 2026 · one of the services in North Tyneside rated Outstanding by CQC
Illustrative photo, not of Collingwood Court- Address
- Front Street, Chirton, North Shields, NE29 0LF
- Run by
- Care UK Community Partnerships Ltd (103 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 63 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2011 (15 years)
- Part of
- Welltower
- Registered manager
- Chloe Ann Jelley
- Company check
- Active, trading since 1991 (35 years), accounts up to date (Companies House 02644862)
- Last CQC check
- 8 Jul 2026
- Typical fees Estimated
- £1,320–£1,620 a week for residential care (dementia). Estimated from prices published locally (Care UK homes publish prices above their area average); not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Tynemouth: Care homes in Tynemouth (11) · Best rated care homes in Tynemouth · Care homes for dementia care in Tynemouth · Care homes for elderly care in Tynemouth · Care homes for physical disability care in Tynemouth
Open CQC's full report · CQC location ID 1-319253325
About this home
Collingwood Court in North Shields is registered with the Care Quality Commission as a residential care home, run by Care UK Community Partnerships Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities and mental health conditions among its specialisms.
CQC rated it Outstanding overall (July 2026). It is one of 11 CQC-registered care homes in and around Tynemouth; 7 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe75% score35 of 41 in North Tyneside
- Effective75% score37 of 41 in North Tyneside
- Caring95% score6 of 41 in North Tyneside
- Responsive79% score36 of 41 in North Tyneside
- Well-led89% score5 of 41 in North Tyneside
CQC key question ratings, published 8 July 2026. Under each rating: how many care homes in North Tyneside share it; for example, 6 of 41 care homes in North Tyneside rated Outstanding for Caring.
Costs to expect
We estimate Collingwood Court at £1,320–£1,620 a week for residential care (dementia), based on published prices in the region (Care UK homes publish prices above their area average). Over a year that is roughly £69k–£84k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
Council help is possible below £23,250 in savings: ask North Tyneside Council for a free care needs assessment.
Detailed scores
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Collingwood Court scores 83%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 95%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals4 · Exceptional
- Independence, choice and control4 · Exceptional
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement4 · Exceptional
Responsive 79%
- Person-centred Care4 · Exceptional
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 89%
- Shared direction and culture4 · Exceptional
- Capable, compassionate and inclusive leaders4 · Exceptional
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion4 · Exceptional
- Governance, management and sustainability3 · Good
- Partnerships and communities4 · Exceptional
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 14 April 2026, published 14 January 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Rating history
- Jun 2016
- Feb 2017
- Jul 2017
- Feb 2020
- Feb 2022
- Jan 2025
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 26 February 2022
- CQC inspection report 28 February 2020
- CQC inspection report 20 July 2017
- CQC inspection report 11 February 2017
- CQC inspection report 28 June 2016
- Inspection report 27 March 2014
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 5 August 2025 by North Tyneside. Meals matter in a care home: ask to see a menu and whether residents can choose.
From the Food Standards Agency (listed as "Collingwood Court"). Open Government Licence.
Finding it
- Ward
- Chirton & Percy Main
- Council
- North Tyneside Council · paying for care
- Parliamentary constituency
- Tynemouth
- NHS integrated care board
- NHS North East and North Cumbria Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Care homes in NE29 (8)
Larger map · How to get there · Base map © OpenStreetMap
Local amenities
- Bus stop 90 m (1 min walk) · 30 stops within 600 m
- Railway station North Shields, 800 m (10 min walk)
- GP surgery Collingwood Surgery, 400 m (5 min walk)
- Pharmacy Albion Road Pharmacy, 730 m (9 min walk)
- Shop Londis, 80 m (1 min walk)
- Park 560 m (7 min walk)
- Café Café la Verne, 560 m (7 min walk)
- Place of worship Hawkey's Lane Methodist Church, 410 m (5 min walk)
- Library North Shields Library, 1.0 km (13 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Ward and NHS boundaries from official postcode data, Open Government Licence.
The registered provider
Collingwood Court is run by Care Uk Community Partnerships Ltd (company 02644862), incorporated in 1991, 20 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Care UK Community Partnerships Ltd runs 103 CQC-registered services across 52 council areas; 94 of the 99 with a rating are Good or Outstanding (95%), against 83% for the same mix of services across England.
It trades under the Welltower brand, which covers 529 services run by 37 registered providers.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Collingwood Court, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (7 of the nearest 25).
2 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Chirton & Percy Main ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (9 min), a shop (1 min), a park (7 min), a café (7 min), a bus stop (1 min) and a railway station (10 min), which matters for residents who can go out and for visiting family.
Track record
CQC registration dates from October 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 7 overall ratings for it (2016–2026), starting at Requires improvement and improving to Outstanding.
The CQC website holds 6 reports for it, the latest from 26 February 2022.
Reading Collingwood Court's CQC ratings
Area by area, Caring and Well-led are rated Outstanding; 3 other areas are Good.
Across North Tyneside, 6 of 41 rated care homes are Outstanding for Caring (15%), while 5 of 41 rated care homes are Outstanding for Well-led (12%).
Under CQC's newer scoring, its strongest area is Caring at 95% and its lowest is Safe at 75%, averaging 83% overall.
Outstanding ratings for a single area are uncommon; the Caring and Well-led section of the report gives examples of what inspectors saw.
What CQC's inspectors reported
- The assessment was carried out between 7 May and 1 June 2026.
- We undertook 3 visits to the home on the 7, 14 and 21 May 2026 and reviewed information that the registered manager sent us electronically following our visits.
- The home is registered under 2 providers, Care UK Care Services Limited and Care UK Community Partnership Ltd.
- Comments were very positive and included, “If there was ever a care home to set the bar and be used as a prototype of what outstanding quality and care looks like, Collingwood Court is that home,” and “The care they give is second to none. [Person] is very well cared for at Collingwood Court.
Inspected 2 February 2022; report published 26 February 2022; supporting 63 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Registered specialisms
Taken from its CQC registration.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other care homes locally
- Rated Outstanding. Across North Tyneside, 90% of the 41 rated care homes are Good or Outstanding and 5 are Outstanding.
- Its rating (July 2026) is more recent than 85% of care home ratings in North Tyneside.
- With 63 beds it is larger than 77% of care homes in North Tyneside, where the typical home has 44.
- Registered with CQC in 2011: it has been registered longer than 72% of care homes in the area.
- It lists 5 specialisms with CQC; the typical care home in North Tyneside lists 4.
All figures compare it with other care homes in North Tyneside; CQC register, Oct 2026.
Closest alternatives
Guides for families
Similar care homes near Tynemouth, rated recently
- Collingwood CourtJun 2026
- ApplebyFeb 2026
- Holmlea Care HomeSep 2026
Collingwood Court: common questions
- Which provider runs Collingwood Court?
- On CQC's register the provider is Care UK Community Partnerships Ltd.
- How many residents can Collingwood Court take?
- Collingwood Court can take up to 63 residents. Ask what is free now and about en-suite rooms.
- How is Collingwood Court rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Outstanding. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Collingwood Court charge?
- No fee list from Collingwood Court has reached us. Residential care home typically costs £1,185 a week (average 2026 self-funder fees in North East). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Collingwood Court a registered provider?
- Registered, yes: location 1-319253325 on the Care Quality Commission register, listed as a care home and was rated Outstanding overall in July 2026.
- What is Collingwood Court's address?
- It is at Front Street, Chirton, North Shields, NE29 0LF.
- What services is Collingwood Court registered for?
- Registration for Collingwood Court covers: residential homes. Check which of these it offers today.
- When was Collingwood Court last inspected?
- 8 July 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- Can Collingwood Court care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.