Care home · Colchester

The Oaks Residential Care Home

Rated Good by CQC Rating published 16 July 2024 Rating 2 years old

Typical fee here £1,350–£1,650 a week Estimate

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A carer talking with a resident in a care home room Illustrative photo, not of The Oaks Residential Care Home
Address
14 St Mary's Road, Aingers Green, Great Bentley, Colchester, CO7 8NN
Run by
Florence Care Homes Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
30 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2010 (15 years)
Registered manager
Amanda Deirdre Doyle
Company check
Active, trading since 2001 (25 years), accounts up to date (Companies House 04140866)
Last CQC check
16 Jul 2024
Typical fees Estimated
£1,350–£1,650 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-130738048

Introducing The Oaks Residential Care Home

The Oaks Residential Care Home is a CQC-registered residential care home in Colchester, run by Florence Care Homes Limited. Its CQC registration covers older people, including people living with dementia, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (July 2024). Safe was rated Requires improvement. It is one of 12 CQC-registered care homes in and around Brightlingsea; 9 of those are rated Good or Outstanding.

Costs to expect

We estimate The Oaks Residential Care Home at £1,350–£1,650 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £70k–£86k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

Council help is possible below £23,250 in savings: ask Essex Council for a free care needs assessment.

Choice nearby

There are 12 other care homes within 3 miles, 10 of them rated Good or Outstanding; the nearest is Bamburgh House, 1.5 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (8 of the nearest 25).

5 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in The Bentleys & Frating ward, classed by ONS as smaller rural (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.

Within about a 10-minute walk there is a café (3 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Strengths and weak spots in the ratings

Area by area, Safe is rated below Good; 4 other areas are Good.

Across Essex, 67 of 365 rated care homes are Requires improvement for Safe (18%).

Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Safe at 53%, averaging 68% overall.

The Safe findings are the part of the report to read closely; ask the manager what has been put right.

CQC ratings, area by area

  • SafeRequires improvement53% score67 of 365 in Essex
  • EffectiveGood75% score327 of 365 in Essex
  • CaringGood70% score341 of 365 in Essex
  • ResponsiveGood68% score323 of 365 in Essex
  • Well-ledGood75% score271 of 365 in Essex

As rated by CQC, published 16 July 2024. Under each rating: how many care homes in Essex share it.

How the scores break down

Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, The Oaks Residential Care Home scores 68%.

Safe Requires Improvement 53%
  • Learning culture1 · Significant shortfalls
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding2 · Some shortfalls
  • Involving people to manage risks1 · Significant shortfalls
  • Safe environments1 · Significant shortfalls
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 70%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs2 · Some shortfalls
  • Workforce wellbeing and enablement3 · Good
Responsive Good 68%
  • Person-centred Care2 · Some shortfalls
  • Care provision, Integration and continuity3 · Good
  • Providing Information2 · Some shortfalls
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 6 February 2024, published 16 July 2024 under the Open Government Licence; a blank score means the statement was carried over unchanged.

Rating history

  1. Aug 2016 Requires improvement
  2. Jan 2018 Inadequate
  3. Apr 2018 Inadequate
  4. Jul 2018 Requires improvement
  5. Sep 2019 Requires improvement
  6. Apr 2021 Good
  7. Mar 2024 Inadequate
  8. Jul 2024 Good
  9. Today Rating 2 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

Reports on the CQC website

The kitchen's hygiene score

4/5

The kitchen has a food hygiene rating of 4 (good), from an inspection on 30 May 2025 by Tendring. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "Oaks"). Open Government Licence.

Area and map

Ward
The Bentleys & Frating
Parliamentary constituency
Clacton
Local NHS (ICB)
NHS Essex Integrated Care Board
ONS area type
Smaller rural: nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Care homes in CO7 (19)

Larger map · How to get there · OpenStreetMap (ODbL)

Nearby

  • Bus stop 70 m (1 min walk) · 10 stops within 600 m
  • Railway station Great Bentley, 1.3 km (16 min walk)
  • Café The Barn Cafe, 230 m (3 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Track record

CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 8 overall ratings for it (2016–2024), starting at Requires improvement; it has gone up 3 and down 2 times, and is now Good.

Reports on record: 6, with the most recent dated 23 March 2024.

Needs it is registered to meet

As listed with the regulator.

The inspection, summarised

  • The Oaks Residential Care Home provides personal and nursing care in one adapted building for up to a maximum of 30 people aged 65 and over, including people living with dementia.
  • However, further work was needed to ensure systems for monitoring the safety and quality of the service were used effectively to improve the service.
  • This included ensuring dementia care was fully understood and risks to people’s safety were prioritised in a timely way, learnt from, and used to embed good practice.
  • People and their relatives were positive about the improvements made to the service.

Inspected 27 February 2023; report published 23 March 2024; supporting 19 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Who runs it

The Oaks Residential Care Home is run by Florence Care Homes Limited (company 04140866), incorporated in 2001, 9 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is medical nursing home activities.

Family reviews

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The Oaks Residential Care Home in local context

  • Rated Good. Across Essex, 84% of the 364 rated care homes are Good or Outstanding and 7 are Outstanding.
  • Its rating (July 2024) is more recent than 72% of care home ratings in Essex.
  • With 30 beds it is larger than 58% of care homes in Essex, where the typical home has 22.
  • Registered with CQC in 2010: it has been registered longer than 86% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Essex lists 3.
  • Areas CQC rated below Good: Safe (20% of care homes in Essex are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other care homes in Essex; CQC register, Oct 2026.

Nearby options

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Recently rated care homes near Brightlingsea

Quick answers about The Oaks Residential Care Home

Is The Oaks Residential Care Home registered with CQC?
Registered, yes: location 1-130738048 on the Care Quality Commission register, listed as a care home and was rated Good overall in July 2024.
Where is The Oaks Residential Care Home based?
It is at 14 St Mary's Road, Aingers Green, Great Bentley, Colchester, CO7 8NN.
What services is The Oaks Residential Care Home registered for?
Its CQC registration covers residential homes. Ask The Oaks Residential Care Home how it would adapt if needs increase.
How recent is The Oaks Residential Care Home's CQC rating?
16 July 2024 is when the current rating was published, 2 years ago. Check what has changed since, such as the manager or staffing.
Does The Oaks Residential Care Home support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Who is the registered provider for The Oaks Residential Care Home?
CQC lists Florence Care Homes Limited as the provider responsible for The Oaks Residential Care Home.
How many beds does The Oaks Residential Care Home have?
CQC capacity for The Oaks Residential Care Home: 30 beds. Ask about current availability and room facilities.
How did The Oaks Residential Care Home score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How much does The Oaks Residential Care Home charge?
The Oaks Residential Care Home has not published its fees with us. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Get the quote in writing, including any extra charges.

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