Care home · Weeley
Whiteheather
Illustrative photo, not of Whiteheather- Address
- Clacton Road, Weeley, CO16 9DN
- Run by
- Consensus Support Services Limited (59 services)
- Service
- Residential care home
- Beds
- 5 (registered with CQC)
- Registered with CQC
- July 2011 (15 years)
- Registered manager
- Pamela Anne Paterson
- Company check
- Active, trading since 2000 (26 years), accounts up to date (Companies House 04081379)
- Last CQC check
- 30 Apr 2022
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
Full report at cqc.org.uk · CQC location ID 1-279025088
About this home
Whiteheather is a CQC-registered residential care home in Weeley, run by Consensus Support Services Limited. Its registered specialisms include learning disabilities.
At its most recent rating, CQC judged it Good overall (April 2022).
Who the service is registered for
Specialisms as registered with CQC.
The five key questions
- Safe294 of 369 in Essex
- Effective330 of 369 in Essex
- Caring343 of 369 in Essex
- Responsive326 of 369 in Essex
- Well-led273 of 369 in Essex
From CQC's latest report, published 30 April 2022. Under each rating: how many care homes in Essex share it.
The company behind Whiteheather
Whiteheather is run by Consensus Support Services Limited (company 04081379), incorporated in 2000, 10 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Consensus Support Services Limited runs 59 CQC-registered services across 24 council areas; 53 of the 56 with a rating are Good or Outstanding (95%), against 83% for the same mix of services across England.
6 of its services are in Essex.
Budgeting for this home
We estimate Whiteheather at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
Council help is possible below £23,250 in savings: ask Essex Council for a free care needs assessment.
What inspectors found
- Right Support • Staff supported people to take part in activities and pursue their interests.
- Activities and relationships had been disrupted during the COVID-19 pandemic.
- However, staff were committed to supporting people to regain their confidence and interests.
- The registered manager was improving the way decision-making was recorded. • Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcomes.
Inspected 14 March 2022; report published 30 April 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
How it fits locally
There are 4 other care homes within 3 miles, 4 of them rated Good or Outstanding; the nearest is 21 Mill Lane, 0.5 miles away.
13 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Weeley & Tendring ward, classed by ONS as smaller rural (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
History with CQC
Registered in July 2011, it has 15 years on the CQC register.
CQC has published 4 overall ratings for it (2015–2022), starting at Good and staying Good every time.
No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Reports on record: 6, with the most recent dated 30 April 2022.
Past CQC ratings
- Aug 2015
- Feb 2018
- Apr 2021
- Apr 2022
- Today Rating 4 years old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 30 April 2022
- CQC inspection report 29 April 2021
- CQC inspection report 14 February 2018
- CQC inspection report 7 August 2015
- Inspection report 31 December 2013
- Inspection report 9 February 2013
The neighbourhood
- Ward
- Weeley & Tendring
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Clacton
- Integrated care board
- NHS Essex Integrated Care Board
- Urban or rural
- Smaller rural; nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in CO16 (10)
Open the full map · Directions · Base map © OpenStreetMap
Ward and NHS boundaries from official postcode data, Open Government Licence.
The ratings in context
Whiteheather has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 272 of the 368 other care homes in Essex that CQC has rated.
Family reviews
There are no reviews of Whiteheather yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Whiteheather: common questions
- Is Whiteheather rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Whiteheather charge?
- Whiteheather hasn't shared a price list with us. Ask for a written quote that includes weekend and bank holiday rates.
- Which provider runs Whiteheather?
- CQC lists Consensus Support Services Limited as the provider responsible for Whiteheather.
- How many residents can Whiteheather take?
- CQC capacity for Whiteheather: 5 beds. Ask about current availability and room facilities.
- How recent is Whiteheather's CQC rating?
- 30 April 2022 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
- Does Whiteheather support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- Is Whiteheather registered with CQC?
- Yes: CQC lists it as a care home under location ID 1-279025088 and was rated Good overall in April 2022.
- What is Whiteheather's address?
- It is at Clacton Road, Weeley, CO16 9DN.
- What type of care does Whiteheather provide?
- CQC lists Whiteheather under: residential homes. Check which of these it is actively providing now.
In Essex
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.