Care home · Wokingham

West Oak

Rated Outstanding by CQC Rating published 8 December 2018 Rating 7 years old

Typical fee here £1,660–£2,030 a week Estimate

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Top rated 2026 · one of the services in Wokingham rated Outstanding by CQC

Rated 7 years ago. CQC's last published rating for this service is from December 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
An older couple playing a stacking game at a table Illustrative photo, not of West Oak
Address
Murray Road, Wokingham, RG41 2TA
Type of provider
Independent (private company)
Service
Nursing home
Beds
63 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2011 (15 years)
Part of
Barchester Healthcare
Registered manager
Louise Ann Jones
Company check
Active, trading since 1993 (33 years), accounts up to date (Companies House 02849519)
Last CQC check
13 Feb 2021
Typical fees Estimated
£1,660–£2,030 a week for nursing care (dementia). Estimate only, from published local rates. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-125862984

The service in brief

West Oak is a CQC-registered nursing home in Wokingham, run by Barchester Healthcare Homes Limited. Its CQC registration covers older people, including people living with dementia.

At its most recent rating, CQC judged it Outstanding overall (December 2018). It is one of 10 CQC-registered care homes in and around Wokingham; 9 of those are rated Good or Outstanding.

Key points from CQC's visit

  • The service currently offers services to people whose needs are related to old age and dementia, some of whom may require nursing support.
  • The service, a detached purpose built building, offers single occupancy rooms and one double bedroom across the two storey home, which is divided into five units.
  • Systems were in place to isolate people with COVID-19 to minimise transmission.
  • The service had good supplies of personal protective equipment (PPE) that were readily available in stations throughout the service.

Inspected 28 January 2021; report published 13 February 2021; supporting 63 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

Earlier inspections

  1. Apr 2016 Good
  2. Dec 2018 Outstanding
  3. Feb 2021 Inspected but not rated
  4. Today Rating 7 years old

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

Reports on the CQC website

Finding it

Ward
Emmbrook
Parliamentary constituency
Wokingham
NHS planning area
NHS Thames Valley Integrated Care Board
Urban or rural
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Care homes in RG41 (6)

See the wider area · Directions · Base map © OpenStreetMap

Within walking distance

  • Bus stop 420 m (5 min walk) · 8 stops within 600 m
  • Railway station Wokingham, 410 m (5 min walk)
  • GP surgery Woosehill Medical Center, 470 m (6 min walk)
  • Pharmacy 420 m (5 min walk)
  • Shop best-one, 400 m (5 min walk)
  • Park 600 m (8 min walk)
  • Café Acorn cafe, 410 m (5 min walk)
  • Place of worship St Paul's Church, 440 m (5 min walk)
  • Library Wokingham Library, 890 m (11 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

The company behind West Oak

West Oak is run by Barchester Healthcare Homes Limited (company 02849519), incorporated in 1993, 17 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Barchester Healthcare Homes Limited runs 165 CQC-registered services across 73 council areas; 116 of the 129 with a rating are Good or Outstanding (90%), against 83% for the same mix of services across England.

2 of its services are in Wokingham.

It trades under the Barchester Healthcare brand, which covers 165 services run by 1 registered provider.

Who they support

Registration details from CQC.

History with CQC

Registered in February 2011, it has 15 years on the CQC register.

CQC has published 3 overall ratings for it (2016–2021), starting at Good and improving to Inspected but not rated.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

5 reports have been published for this location, most recently on 13 February 2021.

CQC ratings, area by area

  • SafeGood38 of 43 in Wokingham
  • EffectiveGood33 of 43 in Wokingham
  • CaringGood41 of 43 in Wokingham
  • ResponsiveOutstanding6 of 43 in Wokingham
  • Well-ledOutstanding5 of 43 in Wokingham

From CQC's latest report, published 8 December 2018. Under each rating: how many care homes in Wokingham share it; for example, 6 of 43 care homes in Wokingham rated Outstanding for Responsive.

Budgeting for this home

We estimate West Oak at £1,660–£2,030 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £86k–£106k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

If savings are under the upper limit (£23,250 in England), Wokingham Council may pay part of the cost after a free care needs assessment.

The ratings in context

Looking at the five areas: Responsive and Well-led are rated Outstanding; 3 other areas are Good.

Across Wokingham, 6 of 43 rated care homes are Outstanding for Responsive (14%), while 5 of 43 rated care homes are Outstanding for Well-led (12%).

The report's Responsive and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 24 of them rated Good or Outstanding, and the closest is Hallmark Alexandra Grange Luxury Care Home, under 0.5 miles away.

15 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Emmbrook ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.

Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (5 min), a shop (5 min), a park (8 min), a café (5 min), a bus stop (5 min) and a railway station (5 min), which matters for residents who can go out and for visiting family.

Family reviews

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Where West Oak stands locally

  • Rated Outstanding. Across Wokingham, 93% of the 43 rated care homes are Good or Outstanding and 5 are Outstanding.
  • Its rating (December 2018) is more recent than 37% of care home ratings in Wokingham.
  • With 63 beds it is larger than 84% of care homes in Wokingham, where the typical home has 16.
  • Registered with CQC in 2011: it has been registered longer than 44% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Wokingham lists 3.

Benchmarked against all CQC-registered care homes in Wokingham (Oct 2026).

Other care homes close by

Guides for families

Wokingham: care homes inspected recently

What families ask about West Oak

What type of care does West Oak provide?
CQC lists West Oak under: nursing homes. Check which of these it is actively providing now.
Is West Oak a registered provider?
It is. The CQC register records West Oak as a care home, location ID 1-125862984 and was rated Outstanding overall in December 2018.
What is West Oak's address?
It is at Murray Road, Wokingham, RG41 2TA.
When was West Oak last inspected?
Its current CQC rating dates from 8 December 2018, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Is West Oak registered for dementia care?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Which provider runs West Oak?
On CQC's register the provider is Barchester Healthcare Homes Limited.
How many residents can West Oak take?
CQC capacity for West Oak: 63 beds. Ask about current availability and room facilities.
How is West Oak rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led are the sections most worth your time.
How much does care from West Oak cost?
West Oak hasn't shared a price list with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.

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