Care home · Wokingham

Hallmark Alexandra Grange Luxury Care Home

Rated Good by CQC Rating published 27 April 2019 Rating 7 years old

Typical fee here £1,820–£2,230 a week Estimate

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Rated 7 years ago. CQC's last published rating for this service is from April 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer serving tea to residents in a care home lounge Illustrative photo, not of Hallmark Alexandra Grange Luxury Care Home
Address
Oaklands Drive, Molly Millars Lane, Wokingham, RG41 2SA
Run by
Hallmark Care Homes (Wokingham) Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
58 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Pets
Pets welcome (as stated on hallmarkcarehomes.co.uk)
Garden
Garden for residents (as stated on hallmarkcarehomes.co.uk)
Registered with CQC
April 2011 (15 years)
Registered manager
*
Company check
Active, trading since 2009 (17 years), accounts up to date (Companies House 07035649)
Last CQC check
19 Feb 2022
Typical fees Estimated
£1,820–£2,230 a week for residential care (dementia). Our figure, worked out from published prices in the region (Hallmark homes publish prices well above their area average); the real price may differ. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-199171458

About Hallmark Alexandra Grange Luxury Care Home

Hallmark Alexandra Grange Luxury Care Home is a CQC-registered residential care home in Wokingham, run by Hallmark Care Homes (Wokingham) Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (April 2019). Well-led was rated Requires improvement. It is one of 10 CQC-registered care homes in and around Wokingham; 9 of those are rated Good or Outstanding.

Who it can help

From the CQC register; ask how each need is met in practice.

Rating history

  1. Mar 2015 Requires improvement
  2. Jul 2015 Inspected but not rated
  3. Sep 2016 Good
  4. Apr 2019 Good
  5. Feb 2022 Inspected but not rated
  6. Today Rating 7 years old

CQC rating timeline for this address. The latest rating is lower than the one before.

Reports on the CQC website

Where it is

Ward
Evendons
Parliamentary constituency
Wokingham
Local NHS (ICB)
NHS Thames Valley Integrated Care Board
Urban or rural
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in RG41 (6)

See the wider area · Directions · Base map © OpenStreetMap

Local amenities

  • Bus stop 70 m (1 min walk) · 4 stops within 600 m
  • Railway station Wokingham, 730 m (9 min walk)
  • GP surgery SpaMedica, 280 m (3 min walk)
  • Pharmacy 960 m (12 min walk)
  • Shop Lidl, 140 m (2 min walk)
  • Park 410 m (5 min walk)
  • Café Millars Fillers, 250 m (3 min walk)
  • Place of worship King's Place, 890 m (11 min walk)
  • Library Wokingham Library, 750 m (9 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

Strengths and weak spots in the ratings

For Hallmark Alexandra Grange Luxury Care Home, Well-led is rated below Good; 4 other areas are Good.

Across Wokingham, 4 of 43 rated care homes are Requires improvement for Well-led (9%).

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

From the latest CQC inspection

  • We found the following examples of good practice: The registered manager and deputy manager were knowledgeable, skilled and experienced in managing infection prevention and control.
  • They were passionate about the safety of people at the service.
  • There were sufficient supplies of personal protective equipment.
  • Daily walk arounds by the management team checked the cleanliness of each area in the service.

Inspected 10 February 2022; report published 19 February 2022; supporting 41 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

The local picture

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 24 of them rated Good or Outstanding, and the closest is Bluebell House Residential and Nursing Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: physical disabilities (8 of the nearest 25); sight or hearing loss (7 of the nearest 25).

11 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Evendons ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.

Within about a 10-minute walk there is a GP surgery (3 min), a shop (2 min), a park (5 min), a café (3 min), a bus stop (1 min) and a railway station (9 min), which matters for residents who can go out and for visiting family.

What it may cost

We estimate Hallmark Alexandra Grange Luxury Care Home at £1,820–£2,230 a week for residential care (dementia), based on published prices in the region (Hallmark homes publish prices well above their area average). Over a year that is roughly £95k–£116k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

With savings below £23,250, Wokingham Council may contribute once it has carried out a free needs assessment.

Each area CQC checks

  • SafeGood38 of 43 in Wokingham
  • EffectiveGood33 of 43 in Wokingham
  • CaringGood41 of 43 in Wokingham
  • ResponsiveGood34 of 43 in Wokingham
  • Well-ledRequires improvement4 of 43 in Wokingham

Ratings from CQC's most recent report, published 27 April 2019. Under each rating: how many care homes in Wokingham share it.

How long it has been running

CQC registration dates from April 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 5 overall ratings for it (2015–2022), starting at Requires improvement; it has gone up 0 and down 0 times, and is now Inspected but not rated.

It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

The CQC website holds 6 reports for it, the latest from 19 February 2022.

Who runs it

Hallmark Alexandra Grange Luxury Care Home is run by Hallmark Care Homes (wokingham) Limited (company 07035649), incorporated in 2009, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is medical nursing home activities and residential care for older and disabled people.

It trades under the Hallmark Care Homes brand, which covers 16 services run by 16 registered providers.

Family reviews

No family has reviewed Hallmark Alexandra Grange Luxury Care Home on The Care Panel so far.

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Where Hallmark Alexandra Grange Luxury Care Home stands locally

  • Rated Good. Across Wokingham, 93% of the 43 rated care homes are Good or Outstanding and 5 are Outstanding.
  • Its rating (April 2019) is more recent than 49% of care home ratings in Wokingham.
  • With 58 beds it is larger than 80% of care homes in Wokingham, where the typical home has 16.
  • Registered with CQC in 2011: it has been registered longer than 42% of care homes in the area.
  • It lists 5 specialisms with CQC; the typical care home in Wokingham lists 3.
  • Areas CQC rated below Good: Well-led (9% of care homes in Wokingham are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered care home in Wokingham. Source: CQC register, Oct 2026.

Nearest care homes

Guides for families

Recently rated care homes near Wokingham

Hallmark Alexandra Grange Luxury Care Home questions answered

Is Hallmark Alexandra Grange Luxury Care Home rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
What are Hallmark Alexandra Grange Luxury Care Home's fees?
We don't have published prices from Hallmark Alexandra Grange Luxury Care Home yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.
Who is the registered provider for Hallmark Alexandra Grange Luxury Care Home?
Hallmark Alexandra Grange Luxury Care Home is run by Hallmark Care Homes (Wokingham) Limited, the registered provider on the CQC register.
How big is Hallmark Alexandra Grange Luxury Care Home?
Hallmark Alexandra Grange Luxury Care Home is registered for up to 58 residents. Ask about current vacancies and whether rooms have en-suite facilities.
When did CQC last rate Hallmark Alexandra Grange Luxury Care Home?
The latest rating is dated 27 April 2019, 7 years ago; ask whether there have been changes since.
Is Hallmark Alexandra Grange Luxury Care Home registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
What type of care does Hallmark Alexandra Grange Luxury Care Home provide?
Its CQC registration covers residential homes. Ask Hallmark Alexandra Grange Luxury Care Home how it would adapt if needs increase.
Is Hallmark Alexandra Grange Luxury Care Home a registered provider?
Hallmark Alexandra Grange Luxury Care Home is on the CQC register as a care home (ID 1-199171458) and was rated Good overall in April 2019.
Where is Hallmark Alexandra Grange Luxury Care Home?
It is at Oaklands Drive, Molly Millars Lane, Wokingham, RG41 2SA.

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