Care home · Southall

The Grange Care Centre

Rated Good by CQC Rating published 28 May 2024 Rating 2 years old

Typical fee here £1,680–£2,050 a week Estimate

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A young man in a wheelchair with a friend by the sea Illustrative photo, not of The Grange Care Centre
Address
2 Adrienne Avenue, Southall, UB1 2QW
Run by
Bondcare (London) Limited (15 services)
Type of provider
Independent (private company)
Service
Nursing home
Beds
160 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2020 (6 years)
Part of
Bondcare
Registered manager
Olga Richardson
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10649160)
Last CQC check
28 May 2024
Typical fees Estimated
£1,680–£2,050 a week for nursing care (dementia). Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

CQC page for this service · CQC location ID 1-7772450132

About The Grange Care Centre

The Grange Care Centre is a CQC-registered nursing home in Southall, run by Bondcare (London) Limited. Its CQC registration covers adults of all ages, including people living with dementia and physical disabilities.

At its most recent rating, CQC judged it Good overall (May 2024). It is one of 35 CQC-registered care homes in and around Ealing; 30 of those are rated Good or Outstanding.

Who the service is registered for

Registration details from CQC.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 28 of the 34 other care homes in Ealing that CQC has rated.

Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Responsive at 64%, averaging 71% overall.

Detailed scores

CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, The Grange Care Centre scores 71%.

Safe Good 69%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions2 · Some shortfalls
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments2 · Some shortfalls
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 70%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement2 · Some shortfalls
Responsive Good 64%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity2 · Some shortfalls
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access2 · Some shortfalls
  • Equity in experiences and outcomes3 · Good
  • Planning for the future2 · Some shortfalls
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 16 April 2024, published 28 May 2024 under the Open Government Licence; a blank score means the statement was carried over unchanged.

Past CQC ratings

  1. Jul 2015 Good
  2. Oct 2017 Requires improvement
  3. Mar 2018 Requires improvement
  4. Dec 2018 Requires improvement
  5. Dec 2019 Requires improvement
  6. Apr 2021 Requires improvement
  7. Jun 2022 Requires improvement
  8. May 2024 Good
  9. Today Rating 2 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Inspection reports to read

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 3 July 2025 by Ealing. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "The Grange Care Centre"). Open Government Licence.

Location and local area

Ward
Lady Margaret
Parliamentary constituency
Ealing Southall
Local NHS (ICB)
NHS West and North London Integrated Care Board
Setting
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in UB1 (6)

Bigger map · Directions · Map © OpenStreetMap contributors

Local amenities

  • Bus stop 110 m (1 min walk) · 24 stops within 600 m
  • GP surgery Northolt Family Practice, 240 m (3 min walk)
  • Pharmacy Day and Night Pharmacy, 720 m (9 min walk)
  • Shop Best Foods Supermarket, 140 m (2 min walk)
  • Park 350 m (4 min walk)
  • Place of worship St Hugh's Church, 390 m (5 min walk)
  • Library Jubilee Gardens Library, 1.1 km (14 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

History with CQC

The Grange Care Centre has been registered with CQC since January 2020, about 6 years.

CQC has published 8 overall ratings for it (2015–2024), starting at Good; it has gone up 1 and down 1 time, and is now Good.

Reports on record: 2, with the most recent dated 21 June 2022.

Budgeting for this home

We estimate The Grange Care Centre at £1,680–£2,050 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £87k–£107k.

Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.

Ealing Council can help with costs for people with savings under £23,250, starting with a free assessment.

The company behind The Grange Care Centre

The Grange Care Centre is run by Bondcare (london) Ltd (company 10649160), incorporated in 2017, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Bondcare (London) Limited runs 15 CQC-registered services across 12 council areas; 13 of the 15 with a rating are Good or Outstanding (87%), against 83% for the same mix of services across England.

It trades under the Bondcare brand, which covers 54 services run by 21 registered providers.

The five key questions

  • SafeGood69% score27 of 35 in Ealing
  • EffectiveGood75% score32 of 35 in Ealing
  • CaringGood70% score33 of 35 in Ealing
  • ResponsiveGood64% score33 of 35 in Ealing
  • Well-ledGood75% score29 of 35 in Ealing

Source: CQC, published 28 May 2024. Under each rating: how many care homes in Ealing share it.

What CQC's inspectors reported

  • Two units are designed to accommodate adults with physical disabilities.
  • Three units are for people living with the experience of dementia and 3 units are for older adults with nursing needs.
  • The assessment included an unannounced visit to the service on 9 May 2024.
  • Most people living at the service and their relatives were happy with the staff and the care they received.

Inspected 17 May 2022; report published 21 June 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 24 of them rated Good or Outstanding, and the closest is Elm Lodge, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: physical disabilities (7 of the nearest 25).

11 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Lady Margaret ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (9 min), a shop (2 min), a park (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Family reviews

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How The Grange Care Centre compares

  • Rated Good. Across Ealing, 86% of the 35 rated care homes are Good or Outstanding and 0 are Outstanding.
  • Its rating (May 2024) is more recent than 49% of care home ratings in Ealing.
  • With 160 beds it is larger than 97% of care homes in Ealing, where the typical home has 29.
  • Registered with CQC in 2020: it has been registered longer than 26% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Ealing lists 2.

All figures compare it with other care homes in Ealing; CQC register, Oct 2026.

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Quick answers about The Grange Care Centre

Who is the registered provider for The Grange Care Centre?
The Grange Care Centre is run by Bondcare (London) Limited, the registered provider on the CQC register.
How many beds does The Grange Care Centre have?
CQC capacity for The Grange Care Centre: 160 beds. Ask about current availability and room facilities.
How is The Grange Care Centre rated for safety and leadership?
CQC rates five key questions. For The Grange Care Centre: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What are The Grange Care Centre's fees?
The Grange Care Centre has not published its fees with us. Residential care home typically costs £1,615 a week (average 2026 self-funder fees in London). A written quote should spell out weekend, bank holiday and short-notice rates.
What services is The Grange Care Centre registered for?
CQC lists The Grange Care Centre under: nursing homes. Check which of these it is actively providing now.
Is The Grange Care Centre regulated by the Care Quality Commission?
Yes: CQC lists it as a care home under location ID 1-7772450132 and was rated Good overall in May 2024.
Where is The Grange Care Centre based?
It is at 2 Adrienne Avenue, Southall, UB1 2QW.
How recent is The Grange Care Centre's CQC rating?
28 May 2024 is when the current rating was published, 2 years ago. Check what has changed since, such as the manager or staffing.
Is The Grange Care Centre registered for dementia care?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

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