Care home · Southall

Manor Court Care Home

Rated Good by CQC Rating published 10 July 2024 Rating 2 years old

Typical fee here £1,590–£1,950 a week Estimate

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A young man in a wheelchair with a friend by the sea Illustrative photo, not of Manor Court Care Home
Address
Britten Drive, North Road, Southall, UB1 2SH
Type of provider
Independent (private company)
Service
Nursing home
Beds
111 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2010 (15 years)
Part of
BUPA Group
Registered manager
*
Company check
Active, trading since 1992 (34 years), accounts up to date (Companies House 02741070)
Last CQC check
10 Jul 2024
Typical fees Estimated
£1,590–£1,950 a week for nursing care (dementia). An estimate based on local published fees (Bupa homes publish prices a little below their area average). Ask for a written quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

CQC page for this service · CQC location ID 1-127503725

About this home

Manor Court Care Home in Southall is registered with the Care Quality Commission as a nursing home, run by Bupa Care Homes (CFHCare) Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.

CQC rated it Good overall (July 2024). It is one of 35 CQC-registered care homes in and around Ealing; 30 of those are rated Good or Outstanding.

Ownership and company checks

Manor Court Care Home is run by Bupa Care Homes (cfhcare) Limited (company 02741070), incorporated in 1992, 18 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Bupa Care Homes (CFHCare) Limited runs 6 CQC-registered services across 6 council areas; 5 of the 6 with a rating are Good or Outstanding (83%), against 83% for the same mix of services across England.

It trades under the BUPA Group brand, which covers 130 services run by 15 registered providers.

Who the service is registered for

Specialisms as registered with CQC.

How the scores break down

CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Manor Court Care Home scores 73%.

Safe Good 72%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions2 · Some shortfalls
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 68%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity2 · Some shortfalls
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access2 · Some shortfalls
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 11 May 2024, published 10 July 2024 under the Open Government Licence; a blank score means the statement was carried over unchanged.

Ratings over time

  1. Jul 2018 Good
  2. Jun 2019 Inadequate
  3. Sep 2019 Requires improvement
  4. Apr 2020 Requires improvement
  5. Jan 2021 Good
  6. Nov 2021 Good
  7. Nov 2022 Requires improvement
  8. Jul 2024 Good
  9. Today Rating 2 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Published inspection reports

Where it is

Ward
Lady Margaret
Parliamentary constituency
Ealing Southall
Integrated care board
NHS West and North London Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in UB1 (6)

View on OpenStreetMap · Directions · Map © OpenStreetMap contributors

Local amenities

  • Bus stop 170 m (2 min walk) · 23 stops within 600 m
  • Railway station Southall, 1.4 km (17 min walk)
  • GP surgery Chepstow Gardens Medical Centre, 270 m (3 min walk)
  • Pharmacy Chana Chemist, 760 m (9 min walk)
  • Shop Sarin Superstore, 180 m (2 min walk)
  • Park Cranleigh Gardens, 520 m (7 min walk)
  • Café Rako Cafe, 800 m (10 min walk)
  • Place of worship Southall Seventh-Day Adventist Church, 550 m (7 min walk)
  • Library Jubilee Gardens Library, 430 m (5 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

CQC ratings, area by area

  • SafeGood72% score27 of 35 in Ealing
  • EffectiveGood75% score32 of 35 in Ealing
  • CaringGood75% score33 of 35 in Ealing
  • ResponsiveGood68% score33 of 35 in Ealing
  • Well-ledGood75% score29 of 35 in Ealing

CQC key question ratings, published 10 July 2024. Under each rating: how many care homes in Ealing share it.

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 28 of the 34 other care homes in Ealing that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Responsive at 68%, averaging 73% overall.

Inspection findings in brief

  • The service provides personal care and nursing to older adults and younger adults with physical disabilities.
  • The assessment started on 15 June 2024 and ended on the 25 June 2024.
  • We identified breaches of Regulations in relation to safe care, person centred care, staffing and good governance.
  • An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Inspected 8 September 2022; report published 15 November 2022. From the regulator's own summary (Open Government Licence). Read the full report.

History with CQC

CQC registration dates from November 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 8 overall ratings for it (2018–2024), starting at Good; it has gone up 3 and down 2 times, and is now Good.

CQC lists 6 reports for this location, the latest dated 15 November 2022.

Budgeting for this home

We estimate Manor Court Care Home at £1,590–£1,950 a week for nursing care (dementia), based on published prices in the region (Bupa homes publish prices a little below their area average). Over a year that is roughly £83k–£101k.

If nursing care is needed, the NHS pays a weekly NHS-funded nursing care contribution directly to the home, whoever pays the rest.

People with savings under £23,250 may get help from Ealing Council after a needs and financial assessment.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Objective Care Limited, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: physical disabilities (7 of the nearest 25).

11 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Lady Margaret ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (9 min), a shop (2 min), a park (7 min), a café (10 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Family reviews

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Where Manor Court Care Home stands locally

  • Rated Good. Across Ealing, 86% of the 35 rated care homes are Good or Outstanding and 0 are Outstanding.
  • Its rating (July 2024) is more recent than 54% of care home ratings in Ealing.
  • With 111 beds it is larger than 91% of care homes in Ealing, where the typical home has 29.
  • Registered with CQC in 2010, it is one of the longest-registered care homes in the area.
  • It lists 6 specialisms with CQC; the typical care home in Ealing lists 2.

Based on the CQC register for Ealing as at Oct 2026.

Other care homes close by

Guides for families

Other care homes near Ealing with recent ratings

Questions about Manor Court Care Home

Is Manor Court Care Home registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How recent is Manor Court Care Home's CQC rating?
10 July 2024 is when the current rating was published, 2 years ago. Check what has changed since, such as the manager or staffing.
What type of care does Manor Court Care Home provide?
Registration for Manor Court Care Home covers: nursing homes. Check which of these it offers today.
Where is Manor Court Care Home?
It is at Britten Drive, North Road, Southall, UB1 2SH.
Is Manor Court Care Home regulated by the Care Quality Commission?
Yes. Manor Court Care Home is registered with the Care Quality Commission as a care home (location ID 1-127503725) and was rated Good overall in July 2024.
How much does care from Manor Court Care Home cost?
No fee list from Manor Court Care Home has reached us. Residential care home typically costs £1,615 a week (average 2026 self-funder fees in London). Ask for a written quote that includes weekend and bank holiday rates.
How is Manor Court Care Home rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How many beds does Manor Court Care Home have?
Manor Court Care Home is registered for up to 111 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who runs Manor Court Care Home?
Bupa Care Homes (CFHCare) Limited is the registered provider for Manor Court Care Home.

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