Home care agency · Bromley
Plum Care Ltd
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Plum Care Ltd- Address
- Suite C, Second Floor, Compass House, 36 East Street, Bromley, BR1 1QU
- Run by
- Plum Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2018 (8 years)
- Registered manager
- Amanda Fountain
- Company check
- Active, trading since 2018 (8 years), accounts up to date (Companies House 11144885)
- Last CQC check
- 1 Jun 2023
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
CQC regulated activities: Personal care
More in Bromley: Home care in Bromley (87) · Best rated home care agencies in Bromley · Dementia care at home in Bromley · Elderly care at home in Bromley · Physical disability care at home in Bromley · Live-in care in Bromley
Full report at cqc.org.uk · CQC location ID 1-5300464641
About Plum Care Ltd
Registered with CQC as a home care agency, Plum Care Ltd is based in Bromley. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Requires improvement overall (June 2023). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 87 CQC-registered home care agencies that are based in the borough of Bromley; 50 of those are rated Good or Outstanding.
Who runs it
Plum Care Ltd is run by Plum Care Ltd (company 11144885), incorporated in 2018.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities and residential care for older and disabled people.
The five key questions
- Safe7 of 57 in Bromley
- Effective4 of 56 in Bromley
- Caring52 of 56 in Bromley
- Responsive5 of 56 in Bromley
- Well-led10 of 57 in Bromley
CQC key question ratings, published 1 June 2023. Under each rating: how many agencies in Bromley share it.
Plum Care Ltd over the years
CQC registration dates from July 2018, so the service has been operating for around 8 years under its current registration.
CQC has published 2 overall ratings for it (2019–2023), starting at Good and falling to Requires improvement.
It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
There are 2 CQC reports on file for this address; the newest is from 1 June 2023.
Strengths and weak spots in the ratings
For Plum Care Ltd, Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.
Across Bromley, 7 of 57 rated agencies are Requires improvement for Safe (12%), while 4 of 56 rated agencies are Requires improvement for Effective (7%), while 5 of 56 rated agencies are Requires improvement for Responsive (9%), while 10 of 57 rated agencies are Requires improvement for Well-led (18%).
If you are considering it, read the Safe, Effective, Responsive and Well-led section of the report first and ask what has changed since the inspection.
Key points from CQC's visit
- People were not always protected from risks associated with their care and support as risks were not always comprehensively identified, assessed, and documented within their care plans.
- Systems and processes in place for managing and administering medicines were not always safe.
- The service did not always work within the principles of the MCA.
- Care plans did not always identify and or reflect details of individual preferences or contain correct information about their needs, wishes and the support they needed.
Inspected 3 May 2023; report published 1 June 2023; supporting 77 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
How its rating has changed
- Jul 2019
- Jun 2023
- Today Rating 3 years old
Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.
CQC reports
- CQC inspection report 1 June 2023
- CQC inspection report 18 July 2019
Map and area details
- Ward
- Bromley Town
- Council
- London Borough of Bromley · paying for care
- Parliamentary constituency
- Bromley and Biggin Hill
- NHS area (integrated care board)
- NHS South East London Integrated Care Board
- Type of area
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in BR1 (26)
Open the full map · Get directions · OpenStreetMap (ODbL)
Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Who it can help
As listed with the regulator.
Around Bromley
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Elite Careplus Ltd - Bromley, under 0.5 miles away.
1 of the 12 nearest rated agencies has a more recent rating than this one.
It sits in Bromley Town ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.
Likely fees
We estimate visits from Plum Care Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
A live-in carer typically costs £1,620–£1,980 a week locally.
If savings are under the upper limit (£23,250 in England), Bromley Council may pay part of the cost after a free care needs assessment.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Plum Care Ltd against its area
- Rated Requires improvement. Across Bromley, 88% of the 57 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (June 2023) is more recent than 68% of agency ratings in Bromley.
- Registered with CQC in 2018: it has been registered longer than 62% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Bromley lists 6.
- Areas CQC rated below Good: Safe (12% of home care agencies in Bromley are also rated below Good here); Effective (7% of home care agencies in Bromley are also rated below Good here); Responsive (9% of home care agencies in Bromley are also rated below Good here); Well-led (18% of home care agencies in Bromley are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Bromley (Oct 2026).
Other agencies close by
Guides for families
Other home care agencies near Bromley with recent ratings
- Home Instead - Bromley, Chislehurst & OrpingtonOct 2026 · 2.4 miles
- SEL Mind – Bromley MindCareOct 2025 · 2.6 miles
- Always Caring Bromley LimitedJun 2026 · 0.9 miles
What families ask about Plum Care Ltd
- Can Plum Care Ltd care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- How is Plum Care Ltd rated for safety and leadership?
- The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- How recent is Plum Care Ltd's CQC rating?
- 1 June 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Is Plum Care Ltd regulated by the Care Quality Commission?
- Registered, yes: location 1-5300464641 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in June 2023.
- How much does care from Plum Care Ltd cost?
- Plum Care Ltd hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- What kind of care can Plum Care Ltd offer?
- CQC lists Plum Care Ltd under: homecare agencies. Check which of these it is actively providing now.
- What is Plum Care Ltd's address?
- The agency works from Suite C, Second Floor, Compass House, 36 East Street, Bromley, BR1 1QU; ask which postcodes its carers cover.
Agencies in neighbouring towns
In Bromley
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.