Home care agency · Bromley

River Garden Care

Rated Good by CQC Rating published 6 January 2021 Rating 5 years old
Rated 5 years ago. CQC's last published rating for this service is from January 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker reading with an older man Illustrative photo, not of River Garden Care
Address
7 Elmfield Road, Bromley, BR1 1LT
Run by
River Garden Care Ltd (2 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2015 (11 years)
Registered manager
Patricia Ann Collis
Company check
Active, trading since 2014 (12 years), accounts up to date (Companies House 09131110)
Last CQC check
6 Jan 2021
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Personal care

More in Bromley: Home care in Bromley (87) · Best rated home care agencies in Bromley · Dementia care at home in Bromley · Elderly care at home in Bromley · Physical disability care at home in Bromley · Live-in care in Bromley

Full report at cqc.org.uk · CQC location ID 1-1865507935

About this agency

Registered with CQC as a home care agency, River Garden Care is based in Bromley, run by River Garden Care Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Good overall (January 2021). It is one of 87 CQC-registered home care agencies that are based in the borough of Bromley; 50 of those are rated Good or Outstanding.

Who runs it

River Garden Care is run by River Garden Care Ltd (company 09131110), incorporated in 2014.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

River Garden Care Ltd runs 2 CQC-registered services across 2 council areas.

Each area CQC checks

  • SafeGood50 of 57 in Bromley
  • EffectiveGood52 of 56 in Bromley
  • CaringGood52 of 56 in Bromley
  • ResponsiveGood50 of 56 in Bromley
  • Well-ledGood45 of 57 in Bromley

As rated by CQC, published 6 January 2021. Under each rating: how many agencies in Bromley share it.

Inspection findings in brief

  • There were enough staff available to deliver care to people.
  • There was an effective system in place for planning and monitoring care visits.
  • Staff had received training in safeguarding adults and knew actions to take to protect people from abuse.
  • Risks to people were managed effectively to reduce harm to them.

Inspected 19 November 2020; report published 6 January 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Track record

River Garden Care has been registered with CQC since January 2015, about 11 years.

CQC has published 3 overall ratings for it (2016–2021), starting at Good; it has gone up 1 and down 1 time, and is now Good.

It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

There are 3 CQC reports on file for this address; the newest is from 6 January 2021.

Strengths and weak spots in the ratings

River Garden Care has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 44 of the 56 other agencies in Bromley that CQC has rated.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is London & South East Domiciliary Care Branch (Mental Health), under 0.5 miles away.

6 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Bromley Town ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Registered specialisms

As listed with the regulator.

Rating history

  1. Nov 2016 Good
  2. Jul 2019 Requires improvement
  3. Jan 2021 Good
  4. Today Rating 5 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

Published inspection reports

Map and area details

Ward
Bromley Town
Parliamentary constituency
Bromley and Biggin Hill
NHS planning area
NHS South East London Integrated Care Board
Urban or rural
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in BR1 (26)

See the wider area · How to get there · OpenStreetMap (ODbL)

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Costs to expect

We estimate visits from River Garden Care at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

For live-in care, expect around £1,620–£1,980 a week in this region.

Bromley Council can help with costs for people with savings under £23,250, starting with a free assessment.

Family reviews

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Where River Garden Care stands locally

  • Rated Good. Across Bromley, 88% of the 57 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (January 2021) is more recent than 33% of agency ratings in Bromley.
  • Registered with CQC in 2015: it has been registered longer than 83% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Bromley lists 6.

Based on the CQC register for Bromley as at Oct 2026.

Closest alternatives

Guides for families

Recently rated home care agencies near Bromley

What families ask about River Garden Care

Is River Garden Care rated well for safety?
CQC rates five key questions. For River Garden Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What are River Garden Care's fees?
We don't have published prices from River Garden Care yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
Who is the registered provider for River Garden Care?
On CQC's register the provider is River Garden Care Ltd.
What kind of care can River Garden Care offer?
CQC lists River Garden Care under: homecare agencies. Check which of these it is actively providing now.
When was River Garden Care last inspected?
6 January 2021 is when the current rating was published, 5 years ago. Check what has changed since, such as the manager or staffing.
Can River Garden Care care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is River Garden Care a registered provider?
Registered, yes: location 1-1865507935 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in January 2021.
Where is River Garden Care based?
The agency works from 7 Elmfield Road, Bromley, BR1 1LT; ask which postcodes its carers cover.

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In Bromley

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River Garden Care: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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