Home care agency · Derby
Sensiway Care Services
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Sensiway Care Services- Address
- Wendy Center, 72 Wilson Street, Room 1, Derby, DE1 1PL
- Run by
- Mrs Danuta Sylwia Grzybowska
- Type of provider
- Independent (owner-run)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2020 (6 years)
- Registered manager
- *
- Last CQC check
- 17 Feb 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
Read the full CQC inspection report · CQC location ID 1-8843151439
Sensiway Care Services at a glance
Sensiway Care Services in Derby is registered with the Care Quality Commission as a home care agency, run by Mrs Danuta Sylwia Grzybowska. The service is registered to support adults of all ages and lists dementia, physical disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (February 2023). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
Safe, effective, caring, responsive, well-led
- Safe61 of 70 in Derby
- Effective64 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive68 of 70 in Derby
- Well-led59 of 70 in Derby
From CQC's latest report, published 17 February 2023. Under each rating: how many agencies in Derby share it.
What CQC's inspectors reported
- The person was protected as recruitment checks were in place.
- The person received the support they needed as there was enough staff to provide care to them as planned and risks were managed, including for risks associated with infection and COVID-19.
- The person was supported by trained staff and care records reflected the support they received.
- Systems and processes to assess and monitor the service were effectively operated, to enable continuous monitor and improve the service for the person.
Inspected 12 January 2023; report published 17 February 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Sensiway Care Services over the years
CQC registration dates from June 2020, so the service has been operating for around 6 years under its current registration.
CQC has published 4 overall ratings for it (2017–2023), starting at Good; it has gone up 1 and down 2 times, and is now Good.
It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
2 reports have been published for this location, most recently on 17 February 2023.
Likely fees
We estimate visits from Sensiway Care Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
If savings are under the upper limit (£23,250 in England), Derby Council may pay part of the cost after a free care needs assessment.
Around Derby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is LAM Care 24 - Derby, under 0.5 miles away.
5 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Arboretum ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 58 of the 69 other agencies in Derby that CQC has rated.
Needs it is registered to meet
Specialisms as registered with CQC.
Past CQC ratings
- Aug 2017
- Mar 2020
- Sep 2022
- Feb 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 17 February 2023
- CQC inspection report 2 September 2022
Map and area details
- Ward
- Arboretum
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby South
- Integrated care board
- NHS Derby and Derbyshire Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in DE1 (34)
Larger map · Route planner · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Who runs it
Sensiway Care Services is the only service its provider, Mrs Danuta Sylwia Grzybowska, runs, so it is an independent, single-site operator rather than part of a chain.
Family reviews
No family has reviewed Sensiway Care Services on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
How Sensiway Care Services compares
- Rated Good. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (February 2023) is more recent than 63% of agency ratings in Derby.
- Registered with CQC in 2020: it has been registered longer than 56% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Derby lists 6.
All figures compare it with other home care agencies in Derby; CQC register, Oct 2026.
Also nearby
Guides for families
Similar home care agencies near Derby, rated recently
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
Frequently asked about Sensiway Care Services
- How did Sensiway Care Services score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What are Sensiway Care Services's fees?
- Sensiway Care Services has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Who runs Sensiway Care Services?
- Mrs Danuta Sylwia Grzybowska is the registered provider for Sensiway Care Services.
- What type of care does Sensiway Care Services provide?
- CQC lists Sensiway Care Services under: homecare agencies. Check which of these it is actively providing now.
- When was Sensiway Care Services last inspected?
- Its current CQC rating dates from 17 February 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Can Sensiway Care Services care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Sensiway Care Services a registered provider?
- Registered, yes: location 1-8843151439 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in February 2023.
- Where is Sensiway Care Services based?
- The agency works from Wendy Center, 72 Wilson Street, Room 1, Derby, DE1 1PL; ask which postcodes its carers cover.
Home care in nearby towns
In Derby
Providers: display this rating on your own site
Add this HTML to your website. When CQC updates your rating, the badge changes automatically.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.