Home care agency · Derby
LAM Care 24 - Derby
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of LAM Care 24 - Derby- Address
- The Town House, 123-125 Green Lane, Derby, DE1 1RZ
- Run by
- LAM Services Limited (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2017 (9 years)
- Registered manager
- Lilian Akwen Mazengo
- Company check
- Active, trading since 2008 (18 years), accounts up to date (Companies House 06476047)
- Last CQC check
- 17 May 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Regulated activities on its registration: Personal care · Treatment of disease, disorder or injury
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
Read the full CQC inspection report · CQC location ID 1-4301570822
LAM Care 24 - Derby at a glance
LAM Care 24 - Derby in Derby is registered with the Care Quality Commission as a home care agency that also provides supported living, run by LAM Services Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (May 2023). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 58 of the 69 other agencies in Derby that CQC has rated.
What CQC's inspectors reported
- We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted.
- Based on our review of safe and well-led the service was able to demonstrate how they were meeting underpinning principles of "Right Support, Right Care, Right Culture.
- Right support: Care staff had the skills and knowledge to safely meet people's needs.
- Processes were followed to help the provider recruit staff who were suitable to work in care.
Inspected 26 April 2023; report published 17 May 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
Rating history
- Oct 2018
- May 2021
- May 2023
- Today Rating 3 years old
Published CQC ratings in date order. The latest rating is an improvement on the one before.
Published inspection reports
- CQC inspection report 17 May 2023
- CQC inspection report 1 May 2021
- CQC inspection report 11 October 2018
Area and map
- Ward
- Arboretum
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby South
- Integrated care board
- NHS Derby and Derbyshire Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in DE1 (34)
Open the full map · How to get there · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Safe, effective, caring, responsive, well-led
- Safe61 of 70 in Derby
- Effective64 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive68 of 70 in Derby
- Well-led59 of 70 in Derby
As rated by CQC, published 17 May 2023. Under each rating: how many agencies in Derby share it.
Ownership and company checks
LAM Care 24 - Derby is run by Lam Services Limited (company 06476047), incorporated in 2008, 9 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities and care for people with learning disabilities, mental health problems or substance misuse.
LAM Services Limited runs 3 CQC-registered services across 2 council areas.
2 of its services are in Derby.
How long it has been running
CQC registration dates from October 2017, so the service has been operating for around 9 years under its current registration.
CQC has published 3 overall ratings for it (2018–2023), starting at Good; it has gone up 1 and down 1 time, and is now Good.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The CQC website holds 3 reports for it, the latest from 17 May 2023.
Needs it is registered to meet
Specialisms as registered with CQC.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Dovecare Services Limited, under 0.5 miles away.
4 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Arboretum ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
What it may cost
We estimate visits from LAM Care 24 - Derby at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Council help is possible below £23,250 in savings: ask Derby Council for a free care needs assessment.
Family reviews
No family has reviewed LAM Care 24 - Derby on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
LAM Care 24 - Derby in local context
- Rated Good. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (May 2023) is more recent than 66% of agency ratings in Derby.
- Registered with CQC in 2017: it has been registered longer than 75% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Derby lists 6.
Comparison set: every registered home care agency in Derby, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
LAM Care 24 - Derby: common questions
- How much does LAM Care 24 - Derby charge?
- LAM Care 24 - Derby hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is LAM Care 24 - Derby rated well for safety?
- CQC rates five key questions. For LAM Care 24 - Derby: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What kind of care can LAM Care 24 - Derby offer?
- Its CQC registration covers homecare agencies, supported living. Ask LAM Care 24 - Derby how it would adapt if needs increase.
- Who runs LAM Care 24 - Derby?
- CQC lists LAM Services Limited as the provider responsible for LAM Care 24 - Derby.
- Does LAM Care 24 - Derby support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When did CQC last rate LAM Care 24 - Derby?
- The latest rating is dated 17 May 2023, 3 years ago; ask whether there have been changes since.
- What is LAM Care 24 - Derby's address?
- The Town House, 123-125 Green Lane, Derby, DE1 1RZ is the agency's office; check it serves your postcode.
- Is LAM Care 24 - Derby regulated by the Care Quality Commission?
- Yes. LAM Care 24 - Derby is registered with the Care Quality Commission as a home care agency (location ID 1-4301570822) and was rated Good overall in May 2023.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.