Home care agency · Ealing

Support for Living Domiciliary Care Agency

Rated Good by CQC Rating published 6 May 2021 Rating 5 years old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 5 years ago. CQC's last published rating for this service is from May 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker reading with an older man Illustrative photo, not of Support for Living Domiciliary Care Agency
Address
8th Floor CP House, 97-107 Uxbridge Road, London, W5 5TL
Run by
Support for Living Limited (12 services)
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
October 2011 (15 years)
Part of
Certitude
Registered manager
Tracy Penfold
Company check
Active, accounts up to date (Companies House IP27062R)
Last CQC check
6 May 2021
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate

Registered activities: Personal care

See this service on the CQC website · CQC location ID 1-299438034

About Support for Living Domiciliary Care Agency

Registered with CQC as a home care agency that also provides supported living, Support for Living Domiciliary Care Agency is based in Ealing, run by Support for Living Limited. It supports older people, with registered specialisms in physical disabilities, learning disabilities and mental health conditions.

Its latest CQC rating is Good overall (May 2021). Safe was rated Requires improvement. It is one of 110 CQC-registered home care agencies that are based in the borough of Ealing; 67 of those are rated Good or Outstanding.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Thames Homecare Service Ltd, under 0.5 miles away.

14 of the 15 nearest rated agencies have a more recent rating than this one.

It sits in Walpole ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Budgeting for this agency

We estimate visits from Support for Living Domiciliary Care Agency at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Live-in arrangements here usually cost £1,620–£1,980 weekly.

If savings are under the upper limit (£23,250 in England), Ealing Council may pay part of the cost after a free care needs assessment.

History with CQC

CQC registration dates from October 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2015–2021), starting at Good; it has gone up 1 and down 1 time, and is now Good.

It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

5 reports have been published for this location, most recently on 6 May 2021.

The company behind Support for Living Domiciliary Care Agency

Support for Living Domiciliary Care Agency is run by Support For Living Limited (company IP27062R).

At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.

Support for Living Limited runs 12 CQC-registered services across 5 council areas; 10 of the 12 with a rating are Good or Outstanding (83%), against 83% for the same mix of services across England.

6 of its services are in Ealing.

It trades under the Certitude brand, which covers 38 services run by 4 registered providers.

CQC ratings, area by area

  • SafeRequires improvement9 of 76 in Ealing
  • EffectiveGood67 of 76 in Ealing
  • CaringGood72 of 76 in Ealing
  • ResponsiveGood71 of 76 in Ealing
  • Well-ledGood63 of 76 in Ealing

Ratings from CQC's most recent report, published 6 May 2021. Under each rating: how many agencies in Ealing share it.

Ratings over time

  1. Dec 2015 Good
  2. Apr 2018 Outstanding
  3. May 2021 Good
  4. Today Rating 5 years old

Published CQC ratings in date order. The latest rating is lower than the one before.

CQC reports

Finding it

Ward
Walpole
Parliamentary constituency
Ealing Southall
Integrated care board
NHS West and North London Integrated Care Board
ONS area type
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in W5 (18)

View on OpenStreetMap · Plan a journey · OpenStreetMap (ODbL)

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.

From the latest CQC inspection

  • In some of the schemes we found improvements were needed to safety, infection control and medicines management.
  • We discussed this with the provider, and they addressed these issues and developed an action plan to make improvements.
  • People experienced personalised care which met their needs and reflected their preferences.
  • The provider was committed to reducing restrictive practices and staff understood this and worked with individual people to enable them to take risks and develop their independence.

Inspected 15 April 2021; report published 6 May 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.

The ratings in context

Area by area, Safe is rated below Good; 4 other areas are Good.

Across Ealing, 9 of 76 rated agencies are Requires improvement for Safe (12%).

If you are considering it, read the Safe section of the report first and ask what has changed since the inspection.

Registered specialisms

From the CQC register; ask how each need is met in practice.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Ealing, 91% of the 74 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (May 2021) is more recent than 11% of agency ratings in Ealing.
  • Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Ealing lists 6.
  • Areas CQC rated below Good: Safe (12% of home care agencies in Ealing are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other home care agencies in Ealing; CQC register, Oct 2026.

Nearest home care agencies

Guides for families

Ealing: home care agencies inspected recently

Questions about Support for Living Domiciliary Care Agency

How is Support for Living Domiciliary Care Agency rated for safety and leadership?
CQC rates five key questions. For Support for Living Domiciliary Care Agency: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
How much does care from Support for Living Domiciliary Care Agency cost?
Support for Living Domiciliary Care Agency has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
Who runs Support for Living Domiciliary Care Agency?
Support for Living Domiciliary Care Agency is run by Support for Living Limited, the registered provider on the CQC register.
What services is Support for Living Domiciliary Care Agency registered for?
Its CQC registration covers homecare agencies, supported living. Ask Support for Living Domiciliary Care Agency how it would adapt if needs increase.
When was Support for Living Domiciliary Care Agency last inspected?
6 May 2021 is when the current rating was published, 5 years ago. Check what has changed since, such as the manager or staffing.
Is Support for Living Domiciliary Care Agency registered for dementia care?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
Is Support for Living Domiciliary Care Agency regulated by the Care Quality Commission?
Yes. Support for Living Domiciliary Care Agency is registered with the Care Quality Commission as a home care agency (location ID 1-299438034) and was rated Good overall in May 2021.
Where is Support for Living Domiciliary Care Agency based?
The agency's base is 8th Floor CP House, 97-107 Uxbridge Road, London, W5 5TL. Confirm that its carers travel to your area.

Home care in nearby towns

In Ealing

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Support for Living Domiciliary Care Agency: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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