Home care agency · Ealing

Thames Homecare Service Ltd

Rated Good by CQC Rating published 16 July 2022 Rating 4 years old

Typical fee here £34–£41.50 an hour Estimate

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Rated 4 years ago. CQC's last published rating for this service is from July 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
An older couple playing a stacking game at a table Illustrative photo, not of Thames Homecare Service Ltd
Address
3rd Floor, C P House, 97-107Uxbridge Road, London, W5 5TL
Run by
Thames Homecare Service Ltd (5 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
August 2015 (11 years)
Registered manager
Mustafa Abdullahi Aden
Company check
Active, trading since 2014 (12 years), accounts up to date (Companies House 08973805)
Last CQC check
16 Jul 2022
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Personal care

Open CQC's full report · CQC location ID 1-2163416159

About Thames Homecare Service Ltd

Thames Homecare Service Ltd is a CQC-registered home care agency in Ealing. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.

At its most recent rating, CQC judged it Good overall (July 2022), with Caring rated Outstanding. It is one of 110 CQC-registered home care agencies that are based in the borough of Ealing; 67 of those are rated Good or Outstanding.

What the ratings tell you

Area by area, Caring is rated Outstanding; 4 other areas are Good.

Across Ealing, 1 of 76 rated agencies are Outstanding for Caring (1%).

Outstanding ratings for a single area are uncommon; the Caring section of the report gives examples of what inspectors saw.

Thames Homecare Service Ltd over the years

Registered in August 2015, it has 11 years on the CQC register.

CQC has published 4 overall ratings for it (2016–2022), starting at Good; it has gone up 1 and down 1 time, and is now Good.

At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

CQC lists 4 reports for this location, the latest dated 16 July 2022.

Registered specialisms

As listed with the regulator.

Around Ealing

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Support for Living Domiciliary Care Agency, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).

11 of the 15 nearest rated agencies have a more recent rating than this one.

It sits in Walpole ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

CQC ratings, area by area

  • SafeGood65 of 76 in Ealing
  • EffectiveGood67 of 76 in Ealing
  • CaringOutstanding1 of 76 in Ealing
  • ResponsiveGood71 of 76 in Ealing
  • Well-ledGood63 of 76 in Ealing

From CQC's latest report, published 16 July 2022. Under each rating: how many agencies in Ealing share it; for example, 1 of 76 agencies in Ealing rated Outstanding for Caring.

Likely fees

We estimate visits from Thames Homecare Service Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Live-in care in this region typically runs £1,620–£1,980 a week.

If savings are under the upper limit (£23,250 in England), Ealing Council may pay part of the cost after a free care needs assessment.

Ownership and company checks

Thames Homecare Service Ltd is run by Thames Homecare Service Ltd (company 08973805), incorporated in 2014, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Thames Homecare Service Ltd runs 5 CQC-registered services across 5 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

Past CQC ratings

  1. Apr 2016 Good
  2. Jun 2018 Good
  3. Nov 2020 Requires improvement
  4. Jul 2022 Good
  5. Today Rating 4 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

CQC reports

Area and map

Ward
Walpole
Parliamentary constituency
Ealing Southall
Integrated care board
NHS West and North London Integrated Care Board
Setting
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in W5 (18)

View on OpenStreetMap · Plan a journey · Base map © OpenStreetMap

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.

From the latest CQC inspection

  • People and relatives thought the service was good and spoke positively about their care and the staff who supported them.
  • There were enough staff to meet people's needs and staff supported people safely with their medicines.
  • There were recruitment processes in place to help make sure only suitable staff were employed.
  • The provider assessed and supported people to manage risks to their safety and well-being.

Inspected 21 June 2022; report published 16 July 2022. From the regulator's own summary (Open Government Licence). Read the full report.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Ealing, 91% of the 74 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (July 2022) is more recent than 28% of agency ratings in Ealing.
  • Registered with CQC in 2015: it has been registered longer than 81% of home care agencies in the area.
  • It lists 10 specialisms with CQC; the typical agency in Ealing lists 6.

Based on the CQC register for Ealing as at Oct 2026.

Nearest home care agencies

Guides for families

Similar home care agencies near Ealing, rated recently

What families ask about Thames Homecare Service Ltd

Is Thames Homecare Service Ltd registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Is Thames Homecare Service Ltd rated well for safety?
CQC rates five key questions. For Thames Homecare Service Ltd: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How recent is Thames Homecare Service Ltd's CQC rating?
CQC published the current rating on 16 July 2022, 4 years ago. Older ratings are common, so ask about changes since.
Is Thames Homecare Service Ltd registered with CQC?
Yes. Thames Homecare Service Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-2163416159) and was rated Good overall in July 2022.
How much does Thames Homecare Service Ltd charge?
We don't have published prices from Thames Homecare Service Ltd yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Request a written quote and check what is charged on top.
What services is Thames Homecare Service Ltd registered for?
Thames Homecare Service Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
Where is Thames Homecare Service Ltd based?
The agency's base is 3rd Floor, C P House, 97-107Uxbridge Road, London, W5 5TL. Confirm that its carers travel to your area.

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In Ealing

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Thames Homecare Service Ltd: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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