Home care agency · Basingstoke
Home Instead Basingstoke
Typical fee here £32.50–£40 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Home Instead Basingstoke- Address
- Riverside View, Basing Road, Old Basing, Basingstoke, RG24 7AL
- Run by
- Nicholson Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2017 (9 years)
- Part of
- Home Instead
- Registered manager
- Mary Teresa Selim
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 09129875)
- Last CQC check
- 16 Aug 2018
- Typical fees Estimated
- £32.50–£40 an hour for visiting care, weekdays; live-in £1,560–£1,910 a week. Our estimate from published local prices (Home Instead branches publish rates above the national median), not a quote. How we estimate
Licensed by CQC for: Personal care
More in Basingstoke: Home care in Basingstoke (45) · Best rated home care agencies in Basingstoke · Dementia care at home in Basingstoke · Elderly care at home in Basingstoke · Physical disability care at home in Basingstoke · Live-in care in Basingstoke
Read the full CQC inspection report · CQC location ID 1-3483370140
About this agency
Home Instead Basingstoke in Basingstoke is registered with the Care Quality Commission as a home care agency, run by Nicholson Care Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (August 2018). It is one of 45 CQC-registered home care agencies that have an office within 7 miles of Basingstoke; 25 of those are rated Good or Outstanding.
Budgeting for this agency
We estimate visits from Home Instead Basingstoke at £32.50–£40 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.
Live-in care in this region typically runs £1,560–£1,910 a week.
People with savings under £23,250 may get help from Hampshire Council after a needs and financial assessment.
Rating history
- Aug 2018
- Today Rating 8 years old
The location's rating record from CQC, from first to latest.
CQC reports
- CQC inspection report 16 August 2018
Where it is
- Ward
- Basing & Upton Grey
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- North East Hampshire
- NHS integrated care board
- NHS Hampshire and Isle of Wight Integrated Care Board
- Setting
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Home care in RG24 (31)
Open the full map · Plan a journey · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Andrusida Care - Hampshire, 0.5 miles away.
13 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Basing & Upton Grey ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Who runs it
Home Instead Basingstoke is run by Nicholson Care Ltd (company 09129875), incorporated in 2014, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
It trades under the Home Instead brand, which covers 144 services run by 137 registered providers.
History with CQC
Registered in February 2017, it has 9 years on the CQC register.
CQC has rated it once overall, as Good, in August 2018.
It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 174 of the 226 other agencies in Hampshire that CQC has rated.
Who it can help
As listed with the regulator.
Key points from CQC's visit
- This was the first inspection for this service since it moved the head office in February 2017.
- The service was last inspected in November 2015 when it was rated Good overall.
- It provides personal care to people living in their own houses and flats in the community.
- It provides a service to older adults, younger adults, people living with dementia, learning disabilities, mental health, physical disabilities and sensory impairments.
Inspected 1 August 2018; report published 16 August 2018. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Ratings for safety, care and leadership
- Safe201 of 227 in Hampshire
- Effective213 of 227 in Hampshire
- Caring200 of 227 in Hampshire
- Responsive203 of 227 in Hampshire
- Well-led175 of 227 in Hampshire
Ratings from CQC's most recent report, published 16 August 2018. Under each rating: how many agencies in Hampshire share it.
Family reviews
There are no reviews of Home Instead Basingstoke yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (August 2018) is more recent than 9% of agency ratings in Hampshire.
- Registered with CQC in 2017: it has been registered longer than 71% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Hampshire lists 5.
Compared with every CQC-registered home care agency in Hampshire. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
Other home care agencies near Basingstoke with recent ratings
- SUPPORTED LIVING ENABLEMENT SERVICESSep 2026 · under 0.5 miles
- SM Voice Advocacy LimitedFeb 2026 · 0.9 miles
- Anytime Care 2020 (Hampshire)Aug 2026 · 1.2 miles
Home Instead Basingstoke questions answered
- Is Home Instead Basingstoke registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- How recent is Home Instead Basingstoke's CQC rating?
- The rating now shown was published on 16 August 2018, 8 years ago. Ask what has changed since then, for example in management or staffing.
- Where is Home Instead Basingstoke?
- Riverside View, Basing Road, Old Basing, Basingstoke, RG24 7AL is the agency's office; check it serves your postcode.
- Is Home Instead Basingstoke registered with CQC?
- It is. The CQC register records Home Instead Basingstoke as a home care agency, location ID 1-3483370140 and was rated Good overall in August 2018.
- How much does Home Instead Basingstoke charge?
- Home Instead Basingstoke has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Home Instead Basingstoke rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What services is Home Instead Basingstoke registered for?
- Home Instead Basingstoke is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Who is the registered provider for Home Instead Basingstoke?
- CQC lists Nicholson Care Ltd as the provider responsible for Home Instead Basingstoke.
Look further afield
In Hampshire
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.