Home care agency · Basingstoke
Mercy Care Services Ltd
Typical fee here £29–£35.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Mercy Care Services Ltd- Address
- Basepoint Enterprise Centre, , Stroudley Road, Basingstoke, RG24 8UP
- Run by
- Mercy Care Services Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2025 (1 year)
- Registered manager
- Mercy Nansambu
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 11791079)
- Last CQC check
- Not listed
- Typical fees Estimated
- £29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Basingstoke: Home care in Basingstoke (45) · Best rated home care agencies in Basingstoke · Dementia care at home in Basingstoke · Elderly care at home in Basingstoke · Physical disability care at home in Basingstoke · Live-in care in Basingstoke
Full report at cqc.org.uk · CQC location ID 1-23046167018
Mercy Care Services Ltd at a glance
Registered with CQC as a home care agency, Mercy Care Services Ltd is based in Basingstoke. It supports adults of all ages, with registered specialisms in dementia and physical disabilities.
There is no published CQC rating yet; newly registered services are usually rated after their first inspection. It is one of 45 CQC-registered home care agencies that have an office within 7 miles of Basingstoke; 25 of those are rated Good or Outstanding.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Andrusida Care - Hampshire, under 0.5 miles away.
It sits in Norden ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Needs it is registered to meet
Taken from its CQC registration.
Costs to expect
We estimate visits from Mercy Care Services Ltd at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
People with savings under £23,250 may get help from Hampshire Council after a needs and financial assessment.
Map and area details
- Ward
- Norden
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- Basingstoke
- NHS area (integrated care board)
- NHS Hampshire and Isle of Wight Integrated Care Board
- ONS area type
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in RG24 (31)
See the wider area · How to get there · Map © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Who runs it
Mercy Care Services Ltd is run by Mercy Care Services Ltd (company 11791079), incorporated in 2019, 6 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities and other social work without accommodation.
Family reviews
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Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Mercy Care Services Ltd against its area
- Registered with CQC in 2025: it has been registered longer than 14% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Hampshire lists 5.
Based on the CQC register for Hampshire as at Oct 2026.
Nearby options
Guides for families
Basingstoke: home care agencies inspected recently
- SUPPORTED LIVING ENABLEMENT SERVICESSep 2026 · under 0.5 miles
- SM Voice Advocacy LimitedFeb 2026 · 0.9 miles
- Anytime Care 2020 (Hampshire)Aug 2026 · 1.2 miles
Quick answers about Mercy Care Services Ltd
- What type of care does Mercy Care Services Ltd provide?
- Its CQC registration covers homecare agencies. Ask Mercy Care Services Ltd how it would adapt if needs increase.
- Is Mercy Care Services Ltd registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-23046167018, and has not yet been given an overall rating.
- Does Mercy Care Services Ltd support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Where is Mercy Care Services Ltd based?
- The agency's base is Basepoint Enterprise Centre, , Stroudley Road, Basingstoke, RG24 8UP. Confirm that its carers travel to your area.
- How much does Mercy Care Services Ltd charge?
- We don't have published prices from Mercy Care Services Ltd yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Agencies in neighbouring towns
In Hampshire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.