Provider profile
The Care and Support Group Ltd
There are 5 home care agencies on the CQC register under The Care and Support Group Ltd, across 2 regions of England. Good or Outstanding: 75% of 4 rated services, compared with 88% for like-for-like services in England.
- 5registered locations
- 75%of those rated are Good or Outstanding
- 0with an Outstanding rating
- 1ratings under 2 years old · 4+ years old: 3
The Care and Support Group Ltd: CQC ratings by key question
| Key question | Inadequate | Requires improvement | Good | Outstanding |
|---|---|---|---|---|
| Overall rating | 0 | 1 | 3 | 0 |
| Safe | 0 | 1 | 3 | 0 |
| Effective | 0 | 2 | 2 | 0 |
| Caring | 0 | 0 | 4 | 0 |
| Responsive | 0 | 1 | 3 | 0 |
| Well-led | 0 | 1 | 3 | 0 |
Counts of services by their latest published CQC rating; registered with CQC since July 2017.
Belongs to: My Homecare.
About The Care and Support Group Ltd's services
CQC has yet to rate 1 of the group's 5 services.
Caring scores best for The Care and Support Group Ltd (4 of 4 Good or Outstanding), while Effective has the most services rated Requires improvement or Inadequate: 2 of 4.
Its services sit in 5 council areas. The most are in County Durham (1), North Yorkshire (1) and Newcastle upon Tyne (1).
Region by region: North East (3 home care agencies) and Yorkshire & Humberside (2 home care agencies).
Compared with England, weighting for its mix of care homes and home care, The Care and Support Group Ltd has 0% of rated services at Outstanding against 5%, and 25% (1 of 4) below Good against 12%.
Oldest registration: The Care and Support Group County Durham, Stanley, July 2017. Newest: The Care and Support Group Wearside, Sunderland, April 2026.
How each service compares locally
How each service's CQC rating compares with all services of the same type in its council area.
| Name | CQC rating | Area | Local share rated Good+ | Newer rating than |
|---|---|---|---|---|
| The Care and Support Group County Durham | County Durham | 94% of 48 | 81% locally | |
| The Care and Support Group North Yorkshire | North Yorkshire | 92% of 130 | 59% locally | |
| The Care and Support Group Tyneside | Newcastle upon Tyne | 98% of 40 | 53% locally | |
| The Care and Support Group Wearside | Not yet rated | Sunderland | 100% of 35 | – |
| The Care and Support Group West Yorkshire | Calderdale | 90% of 40 | 50% locally |
Every The Care and Support Group Ltd home care agency
North East (3)
| Name | Location | Rating |
|---|---|---|
| The Care and Support Group County Durham | Stanley, County Durham | Rated Jun 2025Inspected recently |
| The Care and Support Group Tyneside | Newcastle Upon Tyne, Newcastle upon Tyne | Rated Jul 2022 |
| The Care and Support Group Wearside | Sunderland | Not yet rated |
Yorkshire & Humberside (2)
| Name | Location | Rating |
|---|---|---|
| The Care and Support Group North Yorkshire | Knaresborough, North Yorkshire | Rated Sep 2022 |
| The Care and Support Group West Yorkshire | Halifax, Calderdale | Rated Feb 2022Previous provider's rating |
CQC rates each service separately, not the group as a whole. Data: CQC register and published ratings, Oct 2026, used under OGL v3.0. Browse all care groups.
The Care and Support Group Ltd FAQs
How many care services does The Care and Support Group Ltd run?
CQC lists The Care and Support Group Ltd as running 5 home care agencies across 2 regions of England.
What ratings do The Care and Support Group Ltd's services have?
Good or Outstanding: 75% of The Care and Support Group Ltd's 4 rated services. Breakdown: 0 Outstanding, 3 Good, 1 Requires improvement, 0 Inadequate. Always check the individual service.
Are The Care and Support Group Ltd's ratings up to date?
1 was rated within two years; 3 have ratings over four years old, which may predate changes in management. How old care ratings are across England.
Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.