Care home · Gillingham

351 Maidstone Road

Rated Good by CQC Rating published 11 December 2018 Rating 7 years old

Typical fee here £1,400–£1,710 a week Estimate

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Rated 7 years ago. CQC's last published rating for this service is from December 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Residents and staff in a care home garden Illustrative photo, not of 351 Maidstone Road
Address
351 Maidstone Road, Wigmore, Gillingham, ME8 0HU
Run by
Voyage 1 Limited (278 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
5 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
June 2014 (12 years)
Part of
Voyage
Registered manager
*
Company check
Active, trading since 1988 (38 years), accounts up to date (Companies House 02215899)
Last CQC check
11 Dec 2018
Typical fees Estimated
£1,400–£1,710 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-1436403312

Introducing 351 Maidstone Road

351 Maidstone Road is a CQC-registered residential care home in Gillingham, run by Voyage 1 Limited. Its CQC registration covers adults under 65, including people living with learning disabilities.

At its most recent rating, CQC judged it Good overall (December 2018). It is one of 24 CQC-registered care homes in and around Rainham, Kent; 18 of those are rated Good or Outstanding.

Around Gillingham

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Hawthorn Manor Residential Home, under 0.5 miles away.

18 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Rainham South East ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.

Within about a 10-minute walk there is a pharmacy (3 min), a shop (5 min), a park (7 min), a café (8 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Likely fees

We estimate 351 Maidstone Road at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

People with savings under £23,250 may get help from Medway Council after a needs and financial assessment.

351 Maidstone Road over the years

Registered in June 2014, it has 12 years on the CQC register.

CQC has published 4 overall ratings for it (2015–2018), starting at Good and staying Good every time.

It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC lists 4 reports for this location, the latest dated 11 December 2018.

Who runs it

351 Maidstone Road is run by Voyage 1 Limited (company 02215899), incorporated in 1988, 26 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).

Voyage 1 Limited runs 280 CQC-registered services across 87 council areas; 244 of the 268 with a rating are Good or Outstanding (91%), against 84% for the same mix of services across England.

4 of its services are in Medway.

It trades under the Voyage brand, which covers 320 services run by 13 registered providers.

Past CQC ratings

  1. Jul 2015 Good
  2. Apr 2017 Good
  3. Oct 2017 Good
  4. Dec 2018 Good
  5. Today Rating 7 years old

Every overall rating on record for this location, earliest first.

Reports on the CQC website

Map and area details

Ward
Rainham South East
Parliamentary constituency
Gillingham and Rainham
NHS planning area
NHS Kent and Medway Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in ME8 (9)

Bigger map · Get directions · OpenStreetMap (ODbL)

Local amenities

  • Bus stop 90 m (1 min walk) · 22 stops within 600 m
  • Railway station Rainham, 2.0 km
  • GP surgery Hempstead Medical Centre, 1.5 km (19 min walk)
  • Pharmacy Phoenix Pharmacy, 210 m (3 min walk)
  • Shop Post Office Convenience Store, 440 m (5 min walk)
  • Park Platters Park, 550 m (7 min walk)
  • Café Parkwood Cafe, 610 m (8 min walk)
  • Place of worship Wigmore Free Church, 340 m (4 min walk)
  • Library Wigmore Library, 990 m (12 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Safe, effective, caring, responsive, well-led

  • SafeGood40 of 60 in Medway
  • EffectiveGood50 of 60 in Medway
  • CaringGood52 of 60 in Medway
  • ResponsiveGood52 of 60 in Medway
  • Well-ledGood40 of 60 in Medway

Source: CQC, published 11 December 2018. Under each rating: how many care homes in Medway share it.

The inspection, summarised

  • People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement.
  • The accommodation is provided in a house with access to garden areas.
  • People had complex care and communication needs and may present with challenging behaviours.
  • The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance.

Inspected 24 October 2018; report published 11 December 2018. From the regulator's own summary (Open Government Licence). Read the full report.

Specialisms

Taken from its CQC registration.

Strengths and weak spots in the ratings

351 Maidstone Road has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 39 of the 59 other care homes in Medway that CQC has rated.

Family reviews

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Compared with other care homes locally

  • Rated Good. Across Medway, 72% of the 60 rated care homes are Good or Outstanding and 0 are Outstanding.
  • Its rating (December 2018) is more recent than 17% of care home ratings in Medway.
  • With 5 beds it is smaller than 82% of care homes in Medway, where the typical home has 20.
  • Registered with CQC in 2014: it has been registered longer than 38% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Medway lists 3.

Compared with every CQC-registered care home in Medway. Source: CQC register, Oct 2026.

Other care homes close by

Guides for families

Similar care homes near Gillingham, rated recently

Frequently asked about 351 Maidstone Road

What services is 351 Maidstone Road registered for?
351 Maidstone Road is registered for residential homes. Ask which of these it provides at the moment.
What is 351 Maidstone Road's address?
It is at 351 Maidstone Road, Wigmore, Gillingham, ME8 0HU.
Is 351 Maidstone Road a registered provider?
Yes: CQC lists it as a care home under location ID 1-1436403312 and was rated Good overall in December 2018.
Can 351 Maidstone Road care for someone with dementia?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
How recent is 351 Maidstone Road's CQC rating?
11 December 2018 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
How many beds does 351 Maidstone Road have?
351 Maidstone Road has 5 registered places. Ask how many are free now and which rooms have en-suites.
Who runs 351 Maidstone Road?
351 Maidstone Road is run by Voyage 1 Limited, the registered provider on the CQC register.
How much does care from 351 Maidstone Road cost?
351 Maidstone Road's prices aren't on our site yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Request a written quote and check what is charged on top.
Is 351 Maidstone Road rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.

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351 Maidstone Road: rated Good by CQC, on The Care Panel

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