Care home · Peterborough
Acacia House - Peterborough
Typical fee here £1,310–£1,600 a week Estimate
Free · 2 minutes · No obligation · Families helped this month: 3
Illustrative photo, not of Acacia House - Peterborough- Address
- 37a School Road, Newborough, Peterborough, PE6 7RG
- Run by
- Community Care Solutions Limited (4 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 5 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2010 (15 years)
- Part of
- Lifeways Community Care
- Registered manager
- *
- Company check
- Active, trading since 2000 (25 years), accounts up to date (Companies House 04122627)
- Last CQC check
- 22 Aug 2025
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
CQC page for this service · CQC location ID 1-136255427
About Acacia House - Peterborough
Registered with CQC as a residential care home, Acacia House - Peterborough is based in Peterborough, run by Community Care Solutions Limited. It supports adults of all ages, with registered specialisms in learning disabilities and mental health conditions.
Its latest CQC rating is Good overall (August 2025).
Track record
CQC registration dates from November 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 5 overall ratings for it (2015–2025), starting at Good and staying Good every time.
6 reports have been published for this location, most recently on 23 March 2021.
Reading Acacia House - Peterborough's CQC ratings
Acacia House - Peterborough has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 25 of the 31 other care homes in Peterborough that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 68%, averaging 73% overall.
The inspection, summarised
- Staff supported people safely and were trained and knew how to report concerns, including safeguarding concerns.
- People’s needs were assessed and updated to help ensure records held to guide staff were current.
- People’s known risks, such as being at a higher risk of falling, or medicines support had been assessed and were monitored by staff.
- A relative confirmed, “[Staff] do listen to what you say, and they do act on it.
Inspected 5 March 2021; report published 23 March 2021. From the regulator's own summary (Open Government Licence). Read the full report.
Costs to expect
We estimate Acacia House - Peterborough at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
If savings are under the upper limit (£23,250 in England), Peterborough Council may pay part of the cost after a free care needs assessment.
Choice nearby
There are 3 other care homes within 3 miles, 3 of them rated Good or Outstanding; the nearest is Werrington Lodge, 2.3 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (4 of the nearest 25).
4 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Eye, Thorney and Newborough ward, classed by ONS as larger rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Within about a 10-minute walk there is a pharmacy (1 min), a shop (3 min) and a park (7 min), which matters for residents who can go out and for visiting family.
Specialisms
Specialisms as registered with CQC.
How CQC rated each area
- Safe75% score27 of 32 in Peterborough
- Effective75% score30 of 32 in Peterborough
- Caring75% score31 of 32 in Peterborough
- Responsive71% score27 of 32 in Peterborough
- Well-led68% score26 of 32 in Peterborough
As rated by CQC, published 22 August 2025. Under each rating: how many care homes in Peterborough share it.
The registered provider
Acacia House - Peterborough is run by Community Care Solutions Limited (company 04122627), incorporated in 2000, 9 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is other residential care.
Community Care Solutions Limited runs 4 CQC-registered services across 3 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
2 of its services are in Peterborough.
It trades under the Lifeways Community Care brand, which covers 86 services run by 19 registered providers.
How the scores break down
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Acacia House - Peterborough scores 73%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future2 · Some shortfalls
Well-led 68%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders2 · Some shortfalls
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 9 April 2025, published 22 August 2025, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Earlier inspections
- Jan 2015
- Mar 2017
- Oct 2019
- Mar 2021
- Aug 2025
- Today Rating 1 year old
Published CQC ratings in date order. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 23 March 2021
- CQC inspection report 24 October 2019
- CQC inspection report 25 March 2017
- CQC inspection report 16 January 2015
- Inspection report 11 September 2013
- Inspection report 6 November 2012
Kitchen hygiene rating
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 12 April 2024 by Peterborough City. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "Acacia House"). Open Government Licence.
Finding it
- Ward
- Eye, Thorney and Newborough
- Council
- Peterborough City Council · paying for care
- Parliamentary constituency
- Peterborough
- Integrated care board
- NHS Central East Integrated Care Board
- Type of area
- Larger rural, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in PE6 (13)
View on OpenStreetMap · Plan a journey · Map data: OpenStreetMap contributors
Within walking distance
- Pharmacy Newborough Pharmacy, 100 m (1 min walk)
- Shop Mandair's, 280 m (3 min walk)
- Park 590 m (7 min walk)
- Place of worship Saint Bartholomew, 230 m (3 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Acacia House - Peterborough: common questions
- Does Acacia House - Peterborough support people with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- When did CQC last rate Acacia House - Peterborough?
- 22 August 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.
- Where is Acacia House - Peterborough?
- It is at 37a School Road, Newborough, Peterborough, PE6 7RG.
- Is Acacia House - Peterborough regulated by the Care Quality Commission?
- Registered, yes: location 1-136255427 on the Care Quality Commission register, listed as a care home and was rated Good overall in August 2025.
- What services is Acacia House - Peterborough registered for?
- CQC lists Acacia House - Peterborough under: residential homes. Check which of these it is actively providing now.
- How much does care from Acacia House - Peterborough cost?
- We don't have published prices from Acacia House - Peterborough yet. Ask for a written quote that includes weekend and bank holiday rates.
- How did Acacia House - Peterborough score on each CQC key question?
- CQC rates five key questions. For Acacia House - Peterborough: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How big is Acacia House - Peterborough?
- Acacia House - Peterborough can take up to 5 residents. Ask what is free now and about en-suite rooms.
- Who runs Acacia House - Peterborough?
- Acacia House - Peterborough is run by Community Care Solutions Limited, the registered provider on the CQC register.
In Peterborough
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Print it before visiting: three columns, 40 questions on care, staffing, rooms, costs and the contract.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.