Care home · Exeter
Alexander House Care Home
Illustrative photo, not of Alexander House Care Home- Address
- Hawkins Road, Exeter, EX1 3UW
- Run by
- Alexander Care (Exeter) Limited
- Service
- Nursing home
- Beds
- 67 (registered with CQC)
- Registered with CQC
- February 2025 (1 year)
- Part of
- Care Concern Group
- Registered manager
- Damon Michael Drummond
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12511907)
- Last CQC check
- 2 Jul 2026
- Typical fees Estimated
- £1,520–£1,860 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
CQC page for this service · CQC location ID 1-19886713847
About Alexander House Care Home
Alexander House Care Home is a CQC-registered nursing home in Exeter, run by Alexander Care (Exeter) Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (July 2026). It is one of 3 CQC-registered care homes in and around Cranbrook; 3 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Alexander House Care Home: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 231 of the 288 other care homes in Devon that CQC has rated.
Under CQC's newer scoring, its strongest area is Safe at 78% and its lowest is Well-led at 75%, averaging 76% overall.
What inspectors found
- Managers investigated incidents, accidents and complaints thoroughly.
- Lessons learned were documented and staff were encouraged to use reflective practice tools.
- There were clear and effective processes in place to keep people safe and protect them from harm.
- One relative said, “There’s always something going on, they put a lot of thought into the activities.
Taken from CQC's own findings (Open Government Licence). Read the full report.
History with CQC
CQC registration dates from February 2025, so the service has been operating for around 1 year under its current registration.
Its only published overall rating so far is Good, from July 2026.
Registered specialisms
Specialisms as registered with CQC.
Who runs it
Alexander House Care Home is run by Alexander Care (exeter) Limited (company 12511907), incorporated in 2020, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other residential care.
It trades under the Care Concern Group brand, which covers 54 services run by 44 registered providers.
Detailed scores
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Alexander House Care Home scores 76%.
Safe 78%
- Learning culture3 · Good
- Safe systems, pathways and transitions4 · Exceptional
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 8 April 2026, published 2 July 2026, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 18 July 2023 by East Devon. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Alexander House Care"). Open Government Licence.
Where it is
- Ward
- Broadclyst
- Council
- Devon County Council · paying for care
- Parliamentary constituency
- Exmouth and Exeter East
- Local NHS (ICB)
- NHS Devon Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Care homes in EX1 (9)
View on OpenStreetMap · Directions · OpenStreetMap (ODbL)
Local amenities
- Bus stop 340 m (4 min walk) · 4 stops within 600 m
- Railway station Pinhoe, 1.3 km (16 min walk)
- GP surgery Pinhoe Surgery, 1.3 km (17 min walk)
- Pharmacy Pinhoe Pharmacy, 1.0 km (13 min walk)
- Shop Co-op Food, 430 m (5 min walk)
- Park 180 m (2 min walk)
- Café Branches, 950 m (12 min walk)
- Library Pinhoe Library, 1.2 km (15 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward and NHS boundaries from official postcode data, Open Government Licence.
How it fits locally
There are 16 other care homes within 3 miles, 15 of them rated Good or Outstanding; the nearest is Green Tree Court, 0.9 miles away.
It is registered for needs that fewer services nearby cover: sight or hearing loss (7 of the nearest 25).
3 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Broadclyst ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Within about a 10-minute walk there is a shop (5 min), a park (2 min) and a bus stop (4 min), which matters for residents who can go out and for visiting family.
CQC ratings, area by area
- Safe78% score254 of 289 in Devon
- Effective75% score262 of 289 in Devon
- Caring75% score250 of 289 in Devon
- Responsive75% score251 of 289 in Devon
- Well-led75% score232 of 289 in Devon
CQC key question ratings, published 2 July 2026. Under each rating: how many care homes in Devon share it.
Budgeting for this home
We estimate Alexander House Care Home at £1,520–£1,860 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£97k.
NHS-funded nursing care covers part of the nursing cost for eligible residents and is paid directly to the home.
If savings are under the upper limit (£23,250 in England), Devon Council may pay part of the cost after a free care needs assessment.
Family reviews
Be the first to review Alexander House Care Home. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Alexander House Care Home: common questions
- What are Alexander House Care Home's fees?
- Alexander House Care Home's prices aren't on our site yet. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Alexander House Care Home score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How many beds does Alexander House Care Home have?
- Alexander House Care Home has 67 registered places. Ask how many are free now and which rooms have en-suites.
- Who runs Alexander House Care Home?
- CQC lists Alexander Care (Exeter) Limited as the provider responsible for Alexander House Care Home.
- Can Alexander House Care Home care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When was Alexander House Care Home last inspected?
- CQC published the current rating on 2 July 2026. Older ratings are common, so ask about changes since.
- Where is Alexander House Care Home?
- It is at Hawkins Road, Exeter, EX1 3UW.
- Is Alexander House Care Home registered with CQC?
- It is. The CQC register records Alexander House Care Home as a care home, location ID 1-19886713847 and was rated Good overall in July 2026.
- What services is Alexander House Care Home registered for?
- Registration for Alexander House Care Home covers: nursing homes. Check which of these it offers today.
More care homes nearby
In Devon
Free download
Free printable: 40 things to check in a care home
Use it to compare up to three homes on the same questions, from CQC reports and staffing to the room, fees and contract terms.
Is this your service? Show your rating on your website
Copy this code into your website. The badge updates itself if your CQC rating changes.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.