Care home · Harlow
Alexandra House - Harlow
Typical fee here £1,520–£1,850 a week Estimate
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Illustrative photo, not of Alexandra House - Harlow- Address
- Hamstel Road, Harlow, CM20 1BU
- Run by
- Runwood Homes Limited (55 services)
- Type of provider
- Independent (private company)
- Service
- Nursing home, Rehabilitation (illness/injury)
- Beds
- 106 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2010 (15 years)
- Part of
- Runwood
- Registered manager
- Simonica Steluta Dragu
- Company check
- Active, trading since 1962 (64 years), accounts up to date (Companies House 00731250)
- Last CQC check
- 15 Jul 2023
- Typical fees Estimated
- £1,520–£1,850 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Harlow: Care homes in Harlow (6) · Best rated care homes in Harlow · Care homes for dementia care in Harlow · Care homes for elderly care in Harlow · Care homes for physical disability care in Harlow
Open CQC's full report · CQC location ID 1-131481935
Alexandra House - Harlow at a glance
Registered with CQC as a nursing home, Alexandra House - Harlow is based in Harlow, run by Runwood Homes Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.
Its latest CQC rating is Good overall (July 2023). It is one of 6 CQC-registered care homes in and around Harlow; 5 of those are rated Good or Outstanding.
Key points from CQC's visit
- Risks to people's safety had been assessed and there was guidance in place for staff to mitigate the risks.
- Accidents and incidents had been recorded and analysed to identify patterns and trends; action had been taken to reduce the risk of them happening again.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
- People's needs were assessed before they moved into the service to ensure they could receive the care they required.
Inspected 23 June 2023; report published 15 July 2023; supporting 106 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
How long it has been running
Alexandra House - Harlow has been registered with CQC since December 2010, about 15 years.
CQC has published 5 overall ratings for it (2015–2023), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.
It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Reports on record: 6, with the most recent dated 15 July 2023.
The registered provider
Alexandra House - Harlow is run by Runwood Homes Limited (company 00731250), incorporated in 1962, 48 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 7 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Runwood Homes Limited runs 55 CQC-registered services across 11 council areas; 46 of the 55 with a rating are Good or Outstanding (84%), against 83% for the same mix of services across England.
22 of its services are in Essex.
It trades under the Runwood brand, which covers 65 services run by 2 registered providers.
Ratings over time
- Jun 2015
- Jun 2016
- May 2019
- Sep 2020
- Jul 2023
- Today Rating 3 years old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 15 July 2023
- CQC inspection report 5 September 2020
- CQC inspection report 14 May 2019
- CQC inspection report 14 June 2016
- CQC inspection report 16 June 2015
- Inspection report 16 January 2014
Finding it
- Ward
- Little Parndon & Town Centre
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Harlow
- Local NHS (ICB)
- NHS Essex Integrated Care Board
- Urban or rural
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
Larger map · Directions · Base map © OpenStreetMap
Around the building
- Bus stop 260 m (3 min walk) · 21 stops within 600 m
- Railway station Harlow Town, 1.1 km (14 min walk)
- Pharmacy 300 m (4 min walk)
- Shop Sainsbury's, 470 m (6 min walk)
- Park 100 m (1 min walk)
- Café Starbucks, 460 m (6 min walk)
- Place of worship Oakwood Chapel, 460 m (6 min walk)
- Library Harlow Library, 730 m (9 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
What it may cost
We estimate Alexandra House - Harlow at £1,520–£1,850 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£96k.
Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.
People with savings under £23,250 may get help from Essex Council after a needs and financial assessment.
How CQC rated each area
- Safe290 of 364 in Essex
- Effective326 of 364 in Essex
- Caring340 of 364 in Essex
- Responsive322 of 364 in Essex
- Well-led270 of 364 in Essex
From CQC's latest report, published 15 July 2023. Under each rating: how many care homes in Essex share it.
The local picture
There are 7 other care homes within 3 miles, 4 of them rated Good or Outstanding; the nearest is Shaftesbury Netteswell Rectory, 1.0 miles away.
It is registered for needs that fewer services nearby cover: sight or hearing loss (7 of the nearest 25).
8 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Little Parndon & Town Centre ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Within about a 10-minute walk there is a pharmacy (4 min), a shop (6 min), a park (1 min), a café (6 min) and a bus stop (3 min), which matters for residents who can go out and for visiting family.
Who they support
Registration details from CQC.
Reading Alexandra House - Harlow's CQC ratings
All five areas CQC looks at are rated Good for Alexandra House - Harlow: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 269 of the 363 other care homes in Essex that CQC has rated.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Questions about Alexandra House - Harlow
- Is Alexandra House - Harlow registered with CQC?
- Yes: CQC lists it as a care home under location ID 1-131481935 and was rated Good overall in July 2023.
- Where is Alexandra House - Harlow based?
- It is at Hamstel Road, Harlow, CM20 1BU.
- What services is Alexandra House - Harlow registered for?
- Alexandra House - Harlow is registered with CQC for: nursing homes, rehabilitation (illness/injury). Ask the provider which needs it can meet now and as needs change.
- When was Alexandra House - Harlow last inspected?
- CQC published the current rating on 15 July 2023, 3 years ago. Older ratings are common, so ask about changes since.
- Does Alexandra House - Harlow support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Who is the registered provider for Alexandra House - Harlow?
- CQC lists Runwood Homes Limited as the provider responsible for Alexandra House - Harlow.
- How many residents can Alexandra House - Harlow take?
- CQC registers Alexandra House - Harlow for 106 residents; ask about vacancies, room sizes and en-suite bathrooms.
- Is Alexandra House - Harlow rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does care from Alexandra House - Harlow cost?
- Alexandra House - Harlow has not published its fees with us. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). A written quote should spell out weekend, bank holiday and short-notice rates.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.