Care home · Stoke On Trent

Alison House CareHome Limited

Rated Good by CQC Rating published 7 February 2020 Rating 6 years old
Rated 6 years ago. CQC's last published rating for this service is from February 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Residents and staff in a care home garden Illustrative photo, not of Alison House CareHome Limited
Address
7 Newton Street, Basford, Stoke On Trent, ST4 6JN
Run by
Alison House Care Home Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
29 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
April 2013 (13 years)
Registered manager
*
Company check
Active, trading since 2012 (14 years), accounts up to date (Companies House 08071060)
Last CQC check
14 Jan 2021
Typical fees Estimated
£1,210–£1,470 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

More in Newcastle-under-Lyme: Care homes in Newcastle-under-Lyme (33) · Best rated care homes in Newcastle-under-Lyme · Care homes for dementia care in Newcastle-under-Lyme · Care homes for elderly care in Newcastle-under-Lyme · Care homes for physical disability care in Newcastle-under-Lyme

Open CQC's full report · CQC location ID 1-690535944

About Alison House CareHome Limited

Alison House CareHome Limited in Stoke On Trent is registered with the Care Quality Commission as a residential care home, run by Alison House Care Home Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (February 2020). It is one of 33 CQC-registered care homes in and around Newcastle-under-Lyme; 24 of those are rated Good or Outstanding.

Reading Alison House CareHome Limited's CQC ratings

Alison House CareHome Limited has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 53 of the 75 other care homes in Stoke-on-Trent that CQC has rated.

Ratings over time

  1. Jun 2016 Requires improvement
  2. Jun 2017 Good
  3. Feb 2020 Good
  4. Jan 2021 Inspected but not rated
  5. Today Rating 6 years old

The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.

CQC reports

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 20 July 2026 by Stoke-On-Trent. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "Alison House"). Open Government Licence.

The neighbourhood

Ward
Basford & Hartshill
Parliamentary constituency
Stoke-on-Trent Central
Local NHS (ICB)
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
Setting
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in ST4 (19)

View on OpenStreetMap · Plan a journey · Base map © OpenStreetMap

Close by

  • Bus stop 80 m (1 min walk) · 8 stops within 600 m
  • Railway station Stoke-on-Trent, 2.0 km
  • Pharmacy Hartshill Pharmacy, 730 m (9 min walk)
  • Shop Lifestyle Express, 250 m (3 min walk)
  • Park Ford Street Park, 400 m (5 min walk)
  • Café 230 m (3 min walk)
  • Place of worship St. Mark's Basford, 230 m (3 min walk)
  • Library Newcastle Library, 1.3 km (16 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

History with CQC

CQC registration dates from April 2013, so the service has been operating for around 13 years under its current registration.

CQC has published 4 overall ratings for it (2016–2021), starting at Requires improvement and improving to Inspected but not rated.

It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC lists 5 reports for this location, the latest dated 14 January 2021.

Who the service is registered for

Specialisms as registered with CQC.

The registered provider

Alison House CareHome Limited is run by Alison House Care Home Limited (company 08071060), incorporated in 2012.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Coopers Croft, under 0.5 miles away.

13 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Basford & Hartshill ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.

Within about a 10-minute walk there is a pharmacy (9 min), a shop (3 min), a park (5 min), a café (3 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Key points from CQC's visit

  • Alison House Care Home provides personal care and accommodation to people aged 65 and over.
  • We found the following examples of good practice. • The visiting policy and procedure in place had been shared with relatives.
  • The registered manager kept in regular contact with relatives to provide updates on their relatives' wellbeing. • Staff were cohorted across the service to reduce the risk of cross infection.
  • When additional staff were used to cover shortages there was a procedure in place to ensure they only worked at Alison House. • The environment was well maintained and clean.

Inspected 18 December 2020; report published 14 January 2021; supporting 29 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Ratings for safety, care and leadership

  • SafeGood61 of 76 in Stoke-on-Trent
  • EffectiveGood66 of 76 in Stoke-on-Trent
  • CaringGood69 of 76 in Stoke-on-Trent
  • ResponsiveGood68 of 76 in Stoke-on-Trent
  • Well-ledGood54 of 76 in Stoke-on-Trent

Ratings from CQC's most recent report, published 7 February 2020. Under each rating: how many care homes in Stoke-on-Trent share it.

Budgeting for this home

We estimate Alison House CareHome Limited at £1,210–£1,470 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £63k–£76k.

Ask how often fees rise and whether they go up if care needs increase.

With savings below £23,250, Stoke-on-Trent Council may contribute once it has carried out a free needs assessment.

Family reviews

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Alison House CareHome Limited in local context

  • Rated Good. Across Stoke-on-Trent, 80% of the 76 rated care homes are Good or Outstanding and 3 are Outstanding.
  • Its rating (February 2020) is more recent than 43% of care home ratings in Stoke-on-Trent.
  • With 29 beds it is larger than 56% of care homes in Stoke-on-Trent, where the typical home has 23.
  • Registered with CQC in 2013: it has been registered longer than 45% of care homes in the area.
  • It lists 6 specialisms with CQC; the typical care home in Stoke-on-Trent lists 4.

All figures compare it with other care homes in Stoke-on-Trent; CQC register, Oct 2026.

Closest alternatives

Guides for families

Newcastle-under-Lyme: care homes inspected recently

Questions about Alison House CareHome Limited

How many residents can Alison House CareHome Limited take?
Alison House CareHome Limited is registered for up to 29 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who is the registered provider for Alison House CareHome Limited?
The registered provider is Alison House Care Home Limited, according to CQC.
How much does care from Alison House CareHome Limited cost?
Alison House CareHome Limited has not published its fees with us. Residential care home typically costs £1,295 a week (average 2026 self-funder fees in West Midlands). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Alison House CareHome Limited rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What type of care does Alison House CareHome Limited provide?
CQC lists Alison House CareHome Limited under: residential homes. Check which of these it is actively providing now.
Where is Alison House CareHome Limited?
It is at 7 Newton Street, Basford, Stoke On Trent, ST4 6JN.
Is Alison House CareHome Limited regulated by the Care Quality Commission?
Alison House CareHome Limited is on the CQC register as a care home (ID 1-690535944) and was rated Good overall in February 2020.
Can Alison House CareHome Limited care for someone with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
When was Alison House CareHome Limited last inspected?
The latest rating is dated 7 February 2020, 6 years ago; ask whether there have been changes since.

Care homes in nearby towns

In Stoke-on-Trent

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