Care home · Hornchurch
Ashgrove Residential Care Home
Typical fee here £1,500–£1,830 a week Estimate
Free · 2 minutes · No obligation · Families helped this month: 3
Illustrative photo, not of Ashgrove Residential Care Home- Address
- 64-66, Billet Lane, Hornchurch, RM11 1XA
- Run by
- Ashgrove Residential Care Home Ltd
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 26 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2020 (5 years)
- Registered manager
- Umadevi Panicker
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12552951)
- Last CQC check
- 9 Jun 2023
- Typical fees Estimated
- £1,500–£1,830 a week for residential care (dementia). Estimate only, from published local rates. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Havering: Care homes in Havering (59) · Best rated care homes in Havering · Care homes for dementia care in Havering · Care homes for elderly care in Havering
See this service on the CQC website · CQC location ID 1-9760144576
About this home
Ashgrove Residential Care Home is a CQC-registered residential care home in Hornchurch, run by Ashgrove Residential Care Home Ltd. Its CQC registration covers older people, including people living with dementia.
At its most recent rating, CQC judged it Good overall (June 2023). It is one of 59 CQC-registered care homes in and around Havering; 47 of those are rated Good or Outstanding.
Around Hornchurch
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Fairkytes, under 0.5 miles away.
11 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in St Andrew's ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.
Within about a 10-minute walk there is a GP surgery (1 min), a pharmacy (6 min), a shop (1 min), a park (3 min), a café (6 min), a bus stop (1 min) and a railway station (3 min), which matters for residents who can go out and for visiting family.
Likely fees
We estimate Ashgrove Residential Care Home at £1,500–£1,830 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £78k–£95k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
If savings are under the upper limit (£23,250 in England), Havering Council may pay part of the cost after a free care needs assessment.
Ashgrove Residential Care Home over the years
CQC registration dates from November 2020, so the service has been operating for around 5 years under its current registration.
CQC has published 7 overall ratings for it (2015–2023), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Good.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
The CQC website holds 3 reports for it, the latest from 9 June 2023.
What the ratings tell you
All five areas CQC looks at are rated Good for Ashgrove Residential Care Home: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 44 of the 50 other care homes in Havering that CQC has rated.
Rating history
- Jun 2015
- Sep 2016
- Apr 2019
- Nov 2019
- May 2022
- Jul 2022
- Jun 2023
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 9 June 2023
- CQC inspection report 27 July 2022
- CQC inspection report 27 May 2022
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 28 May 2026 by Havering. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Ashgrove Residential Home"). Open Government Licence.
Where it is
- Ward
- St Andrew's
- Parliamentary constituency
- Hornchurch and Upminster
- NHS integrated care board
- NHS North East London Integrated Care Board
- Setting
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Care homes in RM11 (12)
View on OpenStreetMap · How to get there · Map data: OpenStreetMap contributors
Nearby
- Bus stop 70 m (1 min walk) · 16 stops within 600 m
- Railway station Emerson Park, 220 m (3 min walk)
- GP surgery Billet Lane Medical Practice, 30 m (1 min walk)
- Pharmacy Superdrug, 460 m (6 min walk)
- Shop 100 m (1 min walk)
- Park Queen's Green, 220 m (3 min walk)
- Café Costa, 460 m (6 min walk)
- Place of worship The Chapel, 290 m (4 min walk)
- Library Hornchurch Library, 230 m (3 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
The five key questions
- Safe43 of 51 in Havering
- Effective48 of 51 in Havering
- Caring49 of 51 in Havering
- Responsive47 of 51 in Havering
- Well-led45 of 51 in Havering
Ratings from CQC's most recent report, published 9 June 2023. Under each rating: how many care homes in Havering share it.
Who the service is registered for
Taken from its CQC registration.
Key points from CQC's visit
- At our previous comprehensive inspection of this service on 12 October 2021, we found robust quality assurance systems were not in place to identify shortfalls we found with risk assessments, infection control, need for consent, staff training and support and good governance.
- We completed a targeted inspection on 27 July 2022 to check on good governance and found improvements had been made.
- Risk assessments for people were robust and detailed to ensure people received safe care.
- Risks such as those related to people's health conditions and mobility were monitored and managed so staff could support them safely.
Inspected 23 May 2023; report published 9 June 2023; supporting 20 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Ownership and company checks
Ashgrove Residential Care Home is run by Ashgrove Residential Care Home Ltd (company 12552951), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Family reviews
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Ashgrove Residential Care Home in local context
- Rated Good. Across Havering, 92% of the 51 rated care homes are Good or Outstanding and 1 is Outstanding.
- Its rating (June 2023) is more recent than 49% of care home ratings in Havering.
- With 26 beds it is larger than 53% of care homes in Havering, where the typical home has 25.
- Registered with CQC in 2020: it has been registered longer than 27% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Havering lists 3.
Compared with every CQC-registered care home in Havering. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Havering: care homes inspected recently
- Manor LodgeSep 2025
- 13a Repton DriveOct 2026
- Ashchurch HouseOct 2026
What families ask about Ashgrove Residential Care Home
- Is Ashgrove Residential Care Home registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How recent is Ashgrove Residential Care Home's CQC rating?
- Its current CQC rating dates from 9 June 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What type of care does Ashgrove Residential Care Home provide?
- Its CQC registration covers residential homes. Ask Ashgrove Residential Care Home how it would adapt if needs increase.
- Where is Ashgrove Residential Care Home based?
- It is at 64-66, Billet Lane, Hornchurch, RM11 1XA.
- Is Ashgrove Residential Care Home regulated by the Care Quality Commission?
- Yes. Ashgrove Residential Care Home is registered with the Care Quality Commission as a care home (location ID 1-9760144576) and was rated Good overall in June 2023.
- How much does care from Ashgrove Residential Care Home cost?
- Ashgrove Residential Care Home's prices aren't on our site yet. Residential care home typically costs £1,615 a week (average 2026 self-funder fees in London). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is Ashgrove Residential Care Home rated for safety and leadership?
- CQC rates five key questions. For Ashgrove Residential Care Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How many beds does Ashgrove Residential Care Home have?
- Ashgrove Residential Care Home has 26 registered places. Ask how many are free now and which rooms have en-suites.
- Who is the registered provider for Ashgrove Residential Care Home?
- CQC lists Ashgrove Residential Care Home Ltd as the provider responsible for Ashgrove Residential Care Home.
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In Havering
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.