Care home · Taunton

Ashleigh House

Rated Good by CQC Rating published 7 April 2025 Rating 1 year old
Residents and staff in a care home garden Illustrative photo, not of Ashleigh House
Address
20 Chip Lane, Taunton, TA1 1BZ
Run by
Voyage 1 Limited (278 services)
Type of provider
Independent (private company)
Service
Residential care home
Beds
8 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
July 2014 (12 years)
Part of
Voyage
Registered manager
Luke Adrian Houlihan
Company check
Active, trading since 1988 (38 years), accounts up to date (Companies House 02215899)
Last CQC check
7 Apr 2025
Typical fees Estimated
£1,300–£1,590 a week for residential care. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-1475546631

Ashleigh House at a glance

Registered with CQC as a residential care home, Ashleigh House is based in Taunton, run by Voyage 1 Limited. It supports adults under 65, with registered specialisms in physical disabilities and learning disabilities.

Its latest CQC rating is Good overall (April 2025), with Effective rated Outstanding. It is one of 43 CQC-registered care homes in and around Taunton; 38 of those are rated Good or Outstanding.

Likely fees

We estimate Ashleigh House at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

Somerset Council can help with costs for people with savings under £23,250, starting with a free assessment.

Around Taunton

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is Westleigh House, under 0.5 miles away.

6 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Bishop's Hull & Taunton West ward, classed by ONS as urban (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Somerset ICB.

Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (9 min), a shop (1 min), a park (3 min), a café (7 min), a bus stop (6 min) and a railway station (8 min), which matters for residents who can go out and for visiting family.

Key points from CQC's visit

  • Date of inspection: 27 February 2025 to 4 March 2025.
  • The service specialised in the care of people with a learning disability and autistic people.
  • There were enough staff with the right skills and experience to make sure people received safe and effective care.
  • People lived in a home where support provided by staff, in partnership with other professionals, led to excellent health and wellbeing outcomes.

Inspected 8 March 2018; report published 23 March 2018; supporting 7 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

Who they support

Taken from its CQC registration.

Strengths and weak spots in the ratings

Area by area, Effective is rated Outstanding; 4 other areas are Good.

Across Somerset, 2 of 184 rated care homes are Outstanding for Effective (1%).

Under CQC's newer scoring, its strongest area is Effective at 88% and its lowest is Well-led at 75%, averaging 78% overall.

The report's Effective section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

Ashleigh House over the years

CQC registration dates from July 2014, so the service has been operating for around 12 years under its current registration.

CQC has published 3 overall ratings for it (2016–2025), starting at Good and staying Good every time.

2 reports have been published for this location, most recently on 23 March 2018.

How CQC rated each area

  • SafeGood75% score160 of 184 in Somerset
  • EffectiveOutstanding88% score2 of 184 in Somerset
  • CaringGood75% score169 of 184 in Somerset
  • ResponsiveGood75% score163 of 184 in Somerset
  • Well-ledGood75% score154 of 184 in Somerset

CQC key question ratings, published 7 April 2025. Under each rating: how many care homes in Somerset share it; for example, 2 of 184 care homes in Somerset rated Outstanding for Effective.

Who runs it

Ashleigh House is run by Voyage 1 Limited (company 02215899), incorporated in 1988, 26 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).

Voyage 1 Limited runs 280 CQC-registered services across 87 council areas; 244 of the 268 with a rating are Good or Outstanding (91%), against 84% for the same mix of services across England.

18 of its services are in Somerset.

It trades under the Voyage brand, which covers 320 services run by 13 registered providers.

Detailed scores

CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Ashleigh House scores 78%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Outstanding 88%
  • Assessing needs4 · Exceptional
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives4 · Exceptional
  • Monitoring and improving outcomes4 · Exceptional
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 18 February 2025, published 7 April 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.

Past CQC ratings

  1. Jan 2016 Good
  2. Mar 2018 Good
  3. Apr 2025 Good
  4. Today Rating 1 year old

Published CQC ratings in date order.

Inspection reports to read

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 8 February 2024 by Somerset. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Ashleigh House"). Open Government Licence.

Where it is

Ward
Bishop's Hull & Taunton West
Parliamentary constituency
Taunton and Wellington
Integrated care board
NHS Somerset Integrated Care Board
ONS area type
Urban: further from a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Care homes in TA1 (31)

Larger map · Get directions · Map data: OpenStreetMap contributors

Local amenities

  • Bus stop 460 m (6 min walk) · 15 stops within 600 m
  • Railway station Taunton, 610 m (8 min walk)
  • GP surgery French Weir Health Centre, 450 m (6 min walk)
  • Pharmacy Morrisons Pharmacy, 730 m (9 min walk)
  • Shop ALDI, 60 m (1 min walk)
  • Park 230 m (3 min walk)
  • Café The Tropical Hut, 550 m (7 min walk)
  • Place of worship St Andrew's CofE Church, 530 m (7 min walk)
  • Library Taunton Library, 1.3 km (16 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

Family reviews

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Ashleigh House against its area

  • Rated Good. Across Somerset, 89% of the 184 rated care homes are Good or Outstanding and 9 are Outstanding.
  • Its rating (April 2025) is more recent than 77% of care home ratings in Somerset.
  • With 8 beds it is smaller than 81% of care homes in Somerset, where the typical home has 26.
  • Registered with CQC in 2014: it has been registered longer than 39% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Somerset lists 3.

Benchmarked against all CQC-registered care homes in Somerset (Oct 2026).

Other care homes close by

Guides for families

Recently rated care homes near Taunton

Questions about Ashleigh House

When did CQC last rate Ashleigh House?
The latest rating is dated 7 April 2025, 1 year ago; ask whether there have been changes since.
Is Ashleigh House registered for dementia care?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
Is Ashleigh House registered with CQC?
Registered, yes: location 1-1475546631 on the Care Quality Commission register, listed as a care home and was rated Good overall in April 2025.
Where is Ashleigh House based?
It is at 20 Chip Lane, Taunton, TA1 1BZ.
What type of care does Ashleigh House provide?
Ashleigh House is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
How is Ashleigh House rated for safety and leadership?
CQC rates five key questions. For Ashleigh House: Safe: Good; Effective: Outstanding; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How much does care from Ashleigh House cost?
We don't have published prices from Ashleigh House yet. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Get the quote in writing, including any extra charges.
Who runs Ashleigh House?
CQC lists Voyage 1 Limited as the provider responsible for Ashleigh House.
How many residents can Ashleigh House take?
Ashleigh House has 8 registered places. Ask how many are free now and which rooms have en-suites.

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Ashleigh House: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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