Care home · Taunton
The Dairy House
Illustrative photo, not of The Dairy House- Address
- Bishops Hull, Taunton, TA1 5AY
- Run by
- Cream Residential Care Limited
- Service
- Residential care home
- Beds
- 15 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Part of
- Cream Care
- Registered manager
- Samantha Joyce Pow
- Company check
- Active, trading since 2005 (21 years), accounts up to date (Companies House 05590657)
- Last CQC check
- 1 May 2019
- Typical fees Estimated
- £1,300–£1,590 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
Read the full CQC inspection report · CQC location ID 1-132484373
Introducing The Dairy House
The Dairy House in Taunton is registered with the Care Quality Commission as a residential care home, run by Cream Residential Care Limited. The service is registered to support adults of all ages and lists physical disabilities, learning disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (May 2019). It is one of 44 CQC-registered care homes in and around Taunton; 38 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe162 of 186 in Somerset
- Effective171 of 186 in Somerset
- Caring171 of 186 in Somerset
- Responsive164 of 186 in Somerset
- Well-led156 of 186 in Somerset
As rated by CQC, published 1 May 2019. Under each rating: how many care homes in Somerset share it.
Around Taunton
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Rivers, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: sight or hearing loss (6 of the nearest 25).
22 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Bishop's Hull & Taunton West ward, classed by ONS as urban (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Somerset ICB.
Within about a 10-minute walk there is a GP surgery (9 min), a pharmacy (10 min), a shop (10 min), a park (5 min), a café (10 min) and a bus stop (6 min), which matters for residents who can go out and for visiting family.
Likely fees
We estimate The Dairy House at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Ask what notice is given before a fee increase and what triggers one.
People with savings under £23,250 may get help from Somerset Council after a needs and financial assessment.
Key points from CQC's visit
- About the service: The Dairy House provides care and support to adults who have a learning disability, autism and/or a physical disability.
- The home is situated in grounds with three of the provider's other care homes.
- The people we met had complex learning disabilities and were not able to tell us about their experiences of life at the home.
- We therefore used our observations of care and our discussions with relatives and staff to help form our judgements.
Inspected 19 March 2019; report published 1 May 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Who runs it
The Dairy House is run by Cream Residential Care Limited (company 05590657), incorporated in 2005, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is nursing care.
It trades under the Cream Care brand, which covers 4 services run by 4 registered providers.
The Dairy House over the years
The Dairy House has been registered with CQC since January 2011, about 15 years.
CQC has published 2 overall ratings for it (2016–2019), starting at Outstanding and falling to Good.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
CQC lists 4 reports for this location, the latest dated 1 May 2019.
How its rating has changed
- Sep 2016
- May 2019
- Today Rating 7 years old
Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 1 May 2019
- CQC inspection report 6 September 2016
- Inspection report 27 February 2014
- Inspection report 6 February 2013
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 18 February 2025 by Somerset. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "The Dairy House"). Open Government Licence.
Map and area details
- Ward
- Bishop's Hull & Taunton West
- Council
- Somerset Council · paying for care
- Parliamentary constituency
- Taunton and Wellington
- NHS area (integrated care board)
- NHS Somerset Integrated Care Board
- ONS area type
- Urban (further from a major town or city)
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in TA1 (31)
View on OpenStreetMap · Plan a journey · Map data: OpenStreetMap contributors
Close by
- Bus stop 520 m (6 min walk) · 7 stops within 600 m
- Railway station Taunton, 1.5 km (19 min walk)
- GP surgery French Weir Health Centre, 710 m (9 min walk)
- Pharmacy Staplegrove Pharmacy, 780 m (10 min walk)
- Shop Morrisons Daily, 800 m (10 min walk)
- Park 390 m (5 min walk)
- Café The Weir, 760 m (10 min walk)
- Place of worship Living Light Christian Church, 610 m (8 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Who the service is registered for
As listed with the regulator.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 155 of the 185 other care homes in Somerset that CQC has rated.
Family reviews
Be the first to review The Dairy House. Your experience helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
The Dairy House in local context
- Rated Good. Across Somerset, 89% of the 186 rated care homes are Good or Outstanding and 9 are Outstanding.
- Its rating (May 2019) is more recent than 12% of care home ratings in Somerset.
- With 15 beds it is smaller than 63% of care homes in Somerset, where the typical home has 26.
- Registered with CQC in 2011: it has been registered longer than 79% of care homes in the area.
- It lists 5 specialisms with CQC; the typical care home in Somerset lists 3.
Based on the CQC register for Somerset as at Oct 2026.
Also nearby
Guides for families
Similar care homes near Taunton, rated recently
- Ashleigh HouseApr 2025
- Westleigh HouseMay 2025
- Lavender CourtFeb 2025
Questions about The Dairy House
- How many beds does The Dairy House have?
- CQC capacity for The Dairy House: 15 beds. Ask about current availability and room facilities.
- Who is the registered provider for The Dairy House?
- CQC lists Cream Residential Care Limited as the provider responsible for The Dairy House.
- How much does care from The Dairy House cost?
- No fee list from The Dairy House has reached us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Get the quote in writing, including any extra charges.
- Is The Dairy House rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What kind of care can The Dairy House offer?
- The Dairy House is registered for residential homes. Ask which of these it provides at the moment.
- What is The Dairy House's address?
- It is at Bishops Hull, Taunton, TA1 5AY.
- Is The Dairy House registered with CQC?
- Registered, yes: location 1-132484373 on the Care Quality Commission register, listed as a care home and was rated Good overall in May 2019.
- Can The Dairy House care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- When was The Dairy House last inspected?
- CQC published the current rating on 1 May 2019, 7 years ago. Older ratings are common, so ask about changes since.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.