Care home · Plymouth
Ashleigh Manor Residential Care Home
Illustrative photo, not of Ashleigh Manor Residential Care Home- Address
- 1 Vicarage Road, Plympton, Plymouth, PL7 4JU
- Run by
- Ashleigh Manor Residential Care Home
- Type of provider
- Independent (partnership)
- Service
- Residential care home
- Beds
- 65 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2010 (15 years)
- Registered manager
- Vicky Lee Collins
- Last CQC check
- 30 Jul 2026
- Typical fees Estimated
- £1,370–£1,680 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Sherford: Care homes in Sherford (21) · Best rated care homes in Sherford · Care homes for dementia care in Sherford · Care homes for elderly care in Sherford · Care homes for physical disability care in Sherford
Full report at cqc.org.uk · CQC location ID 1-130270860
Introducing Ashleigh Manor Residential Care Home
Ashleigh Manor Residential Care Home in Plymouth is registered with the Care Quality Commission as a residential care home. The service is registered to support adults of all ages and lists dementia and physical disabilities among its specialisms.
CQC rated it Inadequate overall (February 2024). Safe, Effective and Well-led were rated Requires improvement or Inadequate. It is one of 21 CQC-registered care homes in and around Sherford; 17 of those are rated Good or Outstanding.
Who runs it
Ashleigh Manor Residential Care Home is the only service its provider, Ashleigh Manor Residential Care Home, runs, so it is an independent, single-site operator rather than part of a chain.
The five key questions
- Safe34% score2 of 85 in Plymouth
- Effective33% score1 of 85 in Plymouth
- Caring45% score
- Responsive46% score
- Well-led36% score2 of 85 in Plymouth
CQC key question ratings, published 27 February 2024. Under each rating: how many care homes in Plymouth share it.
What CQC's inspectors reported
- Ashleigh Manor Residential Care Home is a 'care home' that provides care and support for a maximum of 65 older people, some of whom are living with dementia and/or physical frailty.
- The purpose of this assessment was to check whether the Warning Notices served in relation to breaches of regulation for safe care and treatment, safeguarding and governance following our previous assessment in September 2025,had been met.
- People were not always protected from the risk of harm because staff did not consistently have all the information needed to meet people’s needs safely.
- Comments included people feeling reassured that staff “check on us” and respond when help is needed.
Inspected 29 September 2022; report published 26 October 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Plymbridge House, under 0.5 miles away.
4 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Plympton St Mary ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Within about a 10-minute walk there is a pharmacy (8 min), a shop (3 min), a park (9 min), a café (8 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
Budgeting for this home
We estimate Ashleigh Manor Residential Care Home at £1,370–£1,680 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £71k–£87k.
Ask how often fees rise and whether they go up if care needs increase.
If savings are under the upper limit (£23,250 in England), Plymouth Council may pay part of the cost after a free care needs assessment.
Who they support
Specialisms as registered with CQC.
Strengths and weak spots in the ratings
For Ashleigh Manor Residential Care Home, Safe, Effective and Well-led are rated below Good.
Across Plymouth, 2 of 85 rated care homes are Inadequate for Safe (2%), while 1 of 85 rated care homes are Inadequate for Effective (1%), while 2 of 85 rated care homes are Inadequate for Well-led (2%).
Under CQC's newer scoring, its strongest area is Responsive at 46% and its lowest is Effective at 33%, averaging 39% overall.
The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Percentage scores by area
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Ashleigh Manor Residential Care Home scores 39%.
Safe 34%
- Learning culture2 · Some shortfalls
- Safe systems, pathways and transitions1 · Significant shortfalls
- Safeguarding1 · Significant shortfalls
- Involving people to manage risks1 · Significant shortfalls
- Safe environments1 · Significant shortfalls
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control2 · Some shortfalls
- Medicines optimisation1 · Significant shortfalls
Effective 33%
- Assessing needs1 · Significant shortfalls
- Delivering evidence-based care and treatment1 · Significant shortfalls
- How staff, teams and services work together2 · Some shortfalls
- Supporting people to live healthier lives2 · Some shortfalls
- Monitoring and improving outcomes1 · Significant shortfalls
- Consent to care and treatment1 · Significant shortfalls
Caring 45%
- Kindness, compassion and dignity2 · Some shortfalls
- Treating people as individuals2 · Some shortfalls
- Independence, choice and control1 · Significant shortfalls
- Responding to people’s immediate needs2 · Some shortfalls
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 46%
- Person-centred Care1 · Significant shortfalls
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information2 · Some shortfalls
- Listening to and involving people2 · Some shortfalls
- Equity in access2 · Some shortfalls
- Equity in experiences and outcomes2 · Some shortfalls
- Planning for the future2 · Some shortfalls
Well-led 36%
- Shared direction and culture1 · Significant shortfalls
- Capable, compassionate and inclusive leaders2 · Some shortfalls
- Freedom to speak up1 · Significant shortfalls
- Workforce equality, diversity and inclusion2 · Some shortfalls
- Governance, management and sustainability1 · Significant shortfalls
- Partnerships and communities2 · Some shortfalls
- Learning, improvement and innovation1 · Significant shortfalls
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 3 February 2026, published 27 February 2024 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Past CQC ratings
- Aug 2018
- Mar 2019
- Nov 2019
- Sep 2020
- Aug 2021
- May 2022
- Oct 2022
- Feb 2024
- Today Rating 2 years old
The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.
CQC documents
- CQC inspection report 26 October 2022
- CQC inspection report 12 May 2022
- CQC inspection report 25 August 2021
- CQC inspection report 30 September 2020
- CQC inspection report 6 November 2019
- CQC inspection report 5 March 2019
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 29 June 2026 by Plymouth City. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Ashleigh Manor Residents Home"). Open Government Licence.
Area and map
- Ward
- Plympton St Mary
- Council
- Plymouth City Council · paying for care
- Parliamentary constituency
- South West Devon
- NHS integrated care board
- NHS Devon Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Care homes in PL7 (12)
Bigger map · Route planner · Map © OpenStreetMap contributors
Local amenities
- Bus stop 170 m (2 min walk) · 10 stops within 600 m
- Railway station Marsh Mills, 1.5 km (19 min walk)
- GP surgery Glenside Medical Centre, 930 m (12 min walk)
- Pharmacy Well Pharmacy, 640 m (8 min walk)
- Shop Tesco Express, 200 m (3 min walk)
- Park 680 m (9 min walk)
- Café Mollie's Coffee Shop, 670 m (8 min walk)
- Place of worship St Mary's Church, 330 m (4 min walk)
- Library Plympton Library, 510 m (6 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
History with CQC
Registered in November 2010, it has 15 years on the CQC register.
CQC has published 8 overall ratings for it (2018–2024), starting at Requires improvement; it has gone up 3 and down 3 times, and is now Inadequate.
Reports on record: 6, with the most recent dated 26 October 2022.
Family reviews
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Ashleigh Manor Residential Care Home against its area
- Rated Inadequate. Across Plymouth, 79% of the 85 rated care homes are Good or Outstanding and 9 are Outstanding.
- Its rating (February 2024) is more recent than 76% of care home ratings in Plymouth.
- With 65 beds it is larger than 95% of care homes in Plymouth, where the typical home has 24.
- Registered with CQC in 2010, it is one of the longest-registered care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Plymouth lists 3.
- Areas CQC rated below Good: Safe (20% of care homes in Plymouth are also rated below Good here); Effective (19% of care homes in Plymouth are also rated below Good here); Well-led (25% of care homes in Plymouth are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered care home in Plymouth, CQC data for Oct 2026.
Nearby options
Guides for families
Other care homes near Sherford with recent ratings
- Stone Barton Short BreakAug 2026
Frequently asked about Ashleigh Manor Residential Care Home
- How is Ashleigh Manor Residential Care Home rated for safety and leadership?
- CQC rates five key questions. For Ashleigh Manor Residential Care Home: Safe: Inadequate; Effective: Inadequate; Caring: Requires Improvement; Responsive: Requires Improvement; Well-led: Inadequate. Safe and Well-led are the two to read first in the report.
- Is Ashleigh Manor Residential Care Home registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is Ashleigh Manor Residential Care Home regulated by the Care Quality Commission?
- Registered, yes: location 1-130270860 on the Care Quality Commission register, listed as a care home and was rated Inadequate overall in February 2024.
- When was Ashleigh Manor Residential Care Home last inspected?
- The latest rating is dated 27 February 2024, 2 years ago; ask whether there have been changes since.
- How many beds does Ashleigh Manor Residential Care Home have?
- Ashleigh Manor Residential Care Home is registered for up to 65 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- What are Ashleigh Manor Residential Care Home's fees?
- We don't have published prices from Ashleigh Manor Residential Care Home yet. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Where is Ashleigh Manor Residential Care Home?
- It is at 1 Vicarage Road, Plympton, Plymouth, PL7 4JU.
- What type of care does Ashleigh Manor Residential Care Home provide?
- Its CQC registration covers residential homes. Ask Ashleigh Manor Residential Care Home how it would adapt if needs increase.
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