Care home · Downham Market
Ashville House
Typical fee here £1,310–£1,600 a week Estimate
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Illustrative photo, not of Ashville House- Address
- Fairfield Road, Downham Market, PE38 9ET
- Run by
- F.J.J. Healthcare Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 51 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2010 (15 years)
- Registered manager
- Anne Elizabeth Buckley
- Company check
- Active, trading since 1999 (27 years), accounts up to date (Companies House 03723176)
- Last CQC check
- 12 Mar 2019
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
More in Downham Market: Care homes in Downham Market (5) · Care homes for elderly care in Downham Market
CQC page for this service · CQC location ID 1-109599673
Ashville House at a glance
Ashville House in Downham Market is registered with the Care Quality Commission as a residential care home, run by F.J.J. Healthcare Limited. It is registered to support older people.
CQC rated it Requires improvement overall (March 2019). Safe and Well-led were rated Requires improvement. It is one of 5 CQC-registered care homes in and around Downham Market; 2 of those are rated Good or Outstanding.
How its rating has changed
- Aug 2016
- Mar 2019
- Today Rating 7 years old
Published CQC ratings in date order. The latest rating is lower than the one before.
Inspection reports to read
- CQC inspection report 12 March 2019
- CQC inspection report 4 August 2016
- Inspection report 18 June 2013
- Inspection report 23 October 2012
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 17 July 2026 by King's Lynn and West Norfolk. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "F J J Healthcare Ltd Ashville House"). Open Government Licence.
The neighbourhood
- Ward
- Downham Old Town
- Council
- Norfolk County Council · paying for care
- Parliamentary constituency
- South West Norfolk
- NHS area (integrated care board)
- NHS Norfolk and Suffolk Integrated Care Board
- Urban or rural
- Urban (further from a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Care homes in PE38 (5)
See the wider area · Plan a journey · Map © OpenStreetMap contributors
Nearby
- Bus stop 230 m (3 min walk)
- Railway station Downham Market, 160 m (2 min walk)
- GP surgery The Hollies Surgery, 670 m (8 min walk)
- Pharmacy Willows Pharmacy, 660 m (8 min walk)
- Shop KP & Sons, 590 m (7 min walk)
- Park 310 m (4 min walk)
- Café The Fenland Express Cafe, 150 m (2 min walk)
- Place of worship Salvation Army, 580 m (7 min walk)
- Library Downham Market Library, 860 m (11 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
From the latest CQC inspection
- We last inspected this service on 21 and 23 June 2016 and rated it good.
- Since the last inspection there have been no concerns about the service from other authorities and it has the same registered manager in situ.
- People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
- Ashville House is registered to provide accommodation with personal care to 51 older people.
Inspected 29 January 2019; report published 12 March 2019. From the regulator's own summary (Open Government Licence). Read the full report.
The ratings in context
Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.
Across Norfolk, 99 of 290 rated care homes are Requires improvement for Safe (34%), while 105 of 290 rated care homes are Requires improvement for Well-led (36%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Who they support
Specialisms as registered with CQC.
Choice nearby
There are 4 other care homes within 3 miles, 2 of them rated Good or Outstanding; the nearest is Diamond House, under 0.5 miles away.
5 of the 6 nearest rated care homes have a more recent rating than this one.
It sits in Downham Old Town ward, classed by ONS as urban (further from a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
Within about a 10-minute walk there is a GP surgery (8 min), a pharmacy (8 min), a shop (7 min), a park (4 min), a café (2 min), a bus stop (3 min) and a railway station (2 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate Ashville House at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
With savings below £23,250, Norfolk Council may contribute once it has carried out a free needs assessment.
Track record
Registered in November 2010, it has 15 years on the CQC register.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and falling to Requires improvement.
The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
There are 4 CQC reports on file for this address; the newest is from 12 March 2019.
The company behind Ashville House
Ashville House is run by F.j.j. Healthcare Limited (company 03723176), incorporated in 1999, 11 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is nursing care.
Safe, effective, caring, responsive, well-led
- Safe99 of 290 in Norfolk
- Effective229 of 290 in Norfolk
- Caring246 of 290 in Norfolk
- Responsive232 of 290 in Norfolk
- Well-led105 of 290 in Norfolk
As rated by CQC, published 12 March 2019. Under each rating: how many care homes in Norfolk share it.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Ashville House questions answered
- What are Ashville House's fees?
- Ashville House's prices aren't on our site yet. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is Ashville House rated for safety and leadership?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- How many residents can Ashville House take?
- CQC registers Ashville House for 51 residents; ask about vacancies, room sizes and en-suite bathrooms.
- Who runs Ashville House?
- Ashville House is run by F.J.J. Healthcare Limited, the registered provider on the CQC register.
- Does Ashville House support people with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- How recent is Ashville House's CQC rating?
- CQC published the current rating on 12 March 2019, 7 years ago. Older ratings are common, so ask about changes since.
- Where is Ashville House based?
- It is at Fairfield Road, Downham Market, PE38 9ET.
- Is Ashville House regulated by the Care Quality Commission?
- Yes. Ashville House is registered with the Care Quality Commission as a care home (location ID 1-109599673) and was rated Requires improvement overall in March 2019.
- What kind of care can Ashville House offer?
- Registration for Ashville House covers: residential homes. Check which of these it offers today.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.