Care home · Bristol
Brandon Trust - 261 Passage Road Care Home
Illustrative photo, not of Brandon Trust - 261 Passage Road Care Home- Address
- 261 Passage Road, Henbury, Bristol, BS10 7JA
- Run by
- The Brandon Trust (18 services)
- Type of provider
- Charity (registered charity 801571)
- Service
- Residential care home
- Beds
- 5 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2010 (15 years)
- Part of
- Brandon Trust
- Registered manager
- Lisa Marie Shorland
- Company check
- Active, trading since 1989 (37 years), accounts up to date (Companies House 02365487)
- Last CQC check
- 26 May 2026
- Typical fees Estimated
- £1,300–£1,590 a week for residential care. Estimate only, from published local rates. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
More in Patchway: Care homes in Patchway (10) · Best rated care homes in Patchway · Care homes for learning disability care in Patchway
Read the full CQC inspection report · CQC location ID 1-131451189
The service in brief
Brandon Trust - 261 Passage Road Care Home in Bristol is registered with the Care Quality Commission as a residential care home, run by The Brandon Trust. Its registered specialisms include learning disabilities.
CQC rated it Good overall (May 2026). It is one of 10 CQC-registered care homes in and around Patchway; 8 of those are rated Good or Outstanding.
Reading Brandon Trust - 261 Passage Road Care Home's CQC ratings
Brandon Trust - 261 Passage Road Care Home has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 75 of the 83 other care homes in Bristol, City of that CQC has rated.
Under CQC's newer scoring, its strongest area is Responsive at 79% and its lowest is Well-led at 75%, averaging 76% overall.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Evergreen, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25).
1 of the 23 nearest rated care homes has a more recent rating than this one.
It sits in Henbury and Brentry ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.
Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (3 min), a shop (3 min), a park (4 min), a café (3 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
What it may cost
We estimate Brandon Trust - 261 Passage Road Care Home at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Ask what notice is given before a fee increase and what triggers one.
With savings below £23,250, Bristol, City of Council may contribute once it has carried out a free needs assessment.
Who they support
Taken from its CQC registration.
How long it has been running
CQC registration dates from November 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 4 overall ratings for it (2015–2026), starting at Good; it has gone up 1 and down 1 time, and is now Good.
The CQC website holds 6 reports for it, the latest from 30 June 2018.
Percentage scores by area
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Brandon Trust - 261 Passage Road Care Home scores 76%.
Safe 78%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation4 · Exceptional
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 79%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access4 · Exceptional
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 20 April 2026, published 26 May 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Rating history
- Mar 2015
- Apr 2017
- Jun 2018
- May 2026
- Today Rated in the last 12 months
Published CQC ratings in date order.
Reports on the CQC website
- CQC inspection report 30 June 2018
- CQC inspection report 28 April 2017
- CQC inspection report 13 March 2015
- Inspection report 20 February 2014
- Inspection report 27 November 2013
- Inspection report 5 September 2013
Finding it
- Ward
- Henbury and Brentry
- Council
- Bristol City Council · paying for care
- Parliamentary constituency
- Bristol North West
- NHS area (integrated care board)
- NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
- Type of area
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Care homes in BS10 (12)
Larger map · Get directions · Map © OpenStreetMap contributors
Within walking distance
- Bus stop 140 m (2 min walk) · 14 stops within 600 m
- GP surgery Bradgate Surgery, 240 m (3 min walk)
- Pharmacy Magna Pharmacy, 260 m (3 min walk)
- Shop Dino Supermarket, 230 m (3 min walk)
- Park Barnard Park, 300 m (4 min walk)
- Café Star Cafe, 240 m (3 min walk)
- Place of worship Saint Anthony's Catholic Church, 530 m (7 min walk)
- Library Henbury Library, 210 m (3 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
The registered provider
Brandon Trust - 261 Passage Road Care Home is run by The Brandon Trust (company 02365487), incorporated in 1989, 21 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 9 active directors and there is no insolvency history.
Its registered business activity is nursing care, care for people with learning disabilities, mental health problems or substance misuse and other social work without accommodation.
The Brandon Trust runs 18 CQC-registered services across 10 council areas; 18 of the 18 with a rating are Good or Outstanding (100%), against 85% for the same mix of services across England.
3 of its services are in Bristol, City of.
It trades under the Brandon Trust brand, which covers 18 services run by 1 registered provider.
What inspectors found
- The provider was working in line with national best practice guidance for supporting people with a learning disability and autistic people.
- The registered manager and the staff team had embraced this guidance and supported people to ensure they were supported in accordance with their wishes.
- This included ensuring there was sufficient staffing to support people to do the things they enjoyed.
- We spent time with the 3 people who used the service and talked about their experience of the care provided.
Inspected 31 May 2018; report published 30 June 2018; supporting 3 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Ratings for safety, care and leadership
- Safe78% score81 of 84 in Bristol, City of
- Effective75% score79 of 84 in Bristol, City of
- Caring75% score81 of 84 in Bristol, City of
- Responsive79% score76 of 84 in Bristol, City of
- Well-led75% score76 of 84 in Bristol, City of
From CQC's latest report, published 26 May 2026. Under each rating: how many care homes in Bristol, City of share it.
Family reviews
No family has reviewed Brandon Trust - 261 Passage Road Care Home on The Care Panel so far.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How Brandon Trust - 261 Passage Road Care Home compares
- Rated Good. Across Bristol, City of, 99% of the 84 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (May 2026) is more recent than 94% of care home ratings in Bristol, City of.
- With 5 beds it is smaller than 90% of care homes in Bristol, City of, where the typical home has 19.
- Registered with CQC in 2010: it has been registered longer than 83% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in Bristol, City of lists 3.
Compared with every CQC-registered care home in Bristol, City of. Source: CQC register, Oct 2026.
Nearest care homes
Guides for families
Patchway: care homes inspected recently
- Badminton PlaceMar 2025
Quick answers about Brandon Trust - 261 Passage Road Care Home
- When did CQC last rate Brandon Trust - 261 Passage Road Care Home?
- The latest rating is dated 26 May 2026; ask whether there have been changes since.
- Does Brandon Trust - 261 Passage Road Care Home support people with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- Is Brandon Trust - 261 Passage Road Care Home a registered provider?
- Yes: CQC lists it as a care home under location ID 1-131451189 and was rated Good overall in May 2026.
- What is Brandon Trust - 261 Passage Road Care Home's address?
- It is at 261 Passage Road, Henbury, Bristol, BS10 7JA.
- What type of care does Brandon Trust - 261 Passage Road Care Home provide?
- CQC lists Brandon Trust - 261 Passage Road Care Home under: residential homes. Check which of these it is actively providing now.
- Is Brandon Trust - 261 Passage Road Care Home rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How much does care from Brandon Trust - 261 Passage Road Care Home cost?
- Brandon Trust - 261 Passage Road Care Home's prices aren't on our site yet. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Which provider runs Brandon Trust - 261 Passage Road Care Home?
- CQC lists The Brandon Trust as the provider responsible for Brandon Trust - 261 Passage Road Care Home.
- How many residents can Brandon Trust - 261 Passage Road Care Home take?
- CQC capacity for Brandon Trust - 261 Passage Road Care Home: 5 beds. Ask about current availability and room facilities.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.