Care home · Poole
Chalgrove Care and Nursing Home
Typical fee here £1,520–£1,860 a week Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Chalgrove Care and Nursing Home- Address
- 5-7 Westminster Road East, Branksome Park, Poole, BH13 6JF
- Run by
- Chalgrove Care Home Limited
- Type of provider
- Independent (private company)
- Service
- Nursing home
- Beds
- 60 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Garden
- Garden for residents (as stated on agincare.com)
- En-suite rooms
- All rooms en-suite (as stated on agincare.com)
- Couples
- Couples welcome (as stated on agincare.com)
- Registered with CQC
- March 2011 (15 years)
- Part of
- Agincare
- Registered manager
- Frances Grace Weeks
- Company check
- Active, trading since 2010 (16 years), accounts up to date (Companies House 07347463)
- Last CQC check
- 14 Apr 2025
- Typical fees Estimated
- £1,520–£1,860 a week for nursing care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Bournemouth: Care homes in Bournemouth (62) · Best rated care homes in Bournemouth · Care homes for dementia care in Bournemouth · Care homes for elderly care in Bournemouth · Care homes for physical disability care in Bournemouth
Full report at cqc.org.uk · CQC location ID 1-208730254
The service in brief
Chalgrove Care and Nursing Home is a CQC-registered nursing home in Poole, run by Chalgrove Care Home Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (April 2025). It is one of 62 CQC-registered care homes in and around Bournemouth; 61 of those are rated Good or Outstanding.
Who it can help
Taken from its CQC registration.
Inspection findings in brief
- Chalgrove Care and Nursing Home is registered to provide personal care and nursing care to up to 60 people.
- The inspection took place between 28 March 2025 and 7 April 2025.
- We found the service had made improvements and the provider was no longer in breach of regulations.
- Comments included: “The facilities are just right here and there are enough staff to help me”, “It's very good here.
Inspected 12 July 2022; report published 23 September 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 114 of the 126 other care homes in Bournemouth, Christchurch and Poole that CQC has rated.
Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Caring at 70%, averaging 73% overall.
CQC's scores in detail
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Chalgrove Care and Nursing Home scores 73%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 26 March 2025, published 14 April 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Ratings over time
- Feb 2017
- Jul 2017
- Jan 2018
- Sep 2022
- Apr 2025
- Today Rating 1 year old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Published inspection reports
- CQC inspection report 23 September 2022
- CQC inspection report 23 January 2018
- CQC inspection report 29 July 2017
- CQC inspection report 3 February 2017
- Inspection report 29 March 2014
- Inspection report 8 January 2014
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 24 February 2025 by Bournemouth, Christchurch and Poole. Meals matter in a care home: ask to see a menu and whether residents can choose.
From the Food Standards Agency (listed as "Chalgrove"). Open Government Licence.
Map and area details
- Ward
- Canford Cliffs
- Parliamentary constituency
- Poole
- NHS planning area
- NHS Dorset Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in BH13 (7)
See the wider area · How to get there · Map © OpenStreetMap contributors
Around the building
- Bus stop 150 m (2 min walk) · 22 stops within 600 m
- Railway station Branksome, 1.8 km
- GP surgery The Clinic, 1.2 km (15 min walk)
- Pharmacy Vantage Pharmacy, 1.2 km (15 min walk)
- Shop Costcutter, 1.1 km (14 min walk)
- Park Pinecliff Gardens, 900 m (11 min walk)
- Café 480 m (6 min walk)
- Place of worship All Saints Branksome Park, 670 m (8 min walk)
- Library Canford Cliffs Library, 1.0 km (13 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 25 of them rated Good or Outstanding, and the closest is Aranlaw House Care Home, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (5 of the nearest 25); physical disabilities (8 of the nearest 25); sight or hearing loss (5 of the nearest 25).
11 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Canford Cliffs ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
Within about a 10-minute walk there is a café (6 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate Chalgrove Care and Nursing Home at £1,520–£1,860 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£97k.
Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.
People with savings under £23,250 may get help from Bournemouth, Christchurch and Poole Council after a needs and financial assessment.
Who runs it
Chalgrove Care and Nursing Home is run by Chalgrove Care Home Limited (company 07347463), incorporated in 2010.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
It trades under the Agincare brand, which covers 91 services run by 28 registered providers.
Track record
Registered in March 2011, it has 15 years on the CQC register.
CQC has published 5 overall ratings for it (2017–2025), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.
6 reports have been published for this location, most recently on 23 September 2022.
How CQC rated each area
- Safe75% score121 of 127 in Bournemouth, Christchurch and Poole
- Effective75% score117 of 127 in Bournemouth, Christchurch and Poole
- Caring70% score119 of 127 in Bournemouth, Christchurch and Poole
- Responsive71% score115 of 127 in Bournemouth, Christchurch and Poole
- Well-led75% score115 of 127 in Bournemouth, Christchurch and Poole
Source: CQC, published 14 April 2025. Under each rating: how many care homes in Bournemouth, Christchurch and Poole share it.
Family reviews
Be the first to review Chalgrove Care and Nursing Home. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Chalgrove Care and Nursing Home against its area
- Rated Good. Across Bournemouth, Christchurch and Poole, 96% of the 127 rated care homes are Good or Outstanding and 8 are Outstanding.
- Its rating (April 2025) is more recent than 60% of care home ratings in Bournemouth, Christchurch and Poole.
- With 60 beds it is larger than 80% of care homes in Bournemouth, Christchurch and Poole, where the typical home has 24.
- Registered with CQC in 2011: it has been registered longer than 68% of care homes in the area.
- It lists 6 specialisms with CQC; the typical care home in Bournemouth, Christchurch and Poole lists 3.
Comparison set: every registered care home in Bournemouth, Christchurch and Poole, CQC data for Oct 2026.
Nearby options
Guides for families
Other care homes near Bournemouth with recent ratings
Chalgrove Care and Nursing Home questions answered
- How much does care from Chalgrove Care and Nursing Home cost?
- Chalgrove Care and Nursing Home has not published its fees with us. Residential care home typically costs £1,445 a week (average 2026 self-funder fees in South West). Get the quote in writing, including any extra charges.
- How did Chalgrove Care and Nursing Home score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How many beds does Chalgrove Care and Nursing Home have?
- Chalgrove Care and Nursing Home can take up to 60 residents. Ask what is free now and about en-suite rooms.
- Who runs Chalgrove Care and Nursing Home?
- On CQC's register the provider is Chalgrove Care Home Limited.
- Does Chalgrove Care and Nursing Home support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When did CQC last rate Chalgrove Care and Nursing Home?
- CQC published the current rating on 14 April 2025, 1 year ago. Older ratings are common, so ask about changes since.
- What kind of care can Chalgrove Care and Nursing Home offer?
- Registration for Chalgrove Care and Nursing Home covers: nursing homes. Check which of these it offers today.
- Where is Chalgrove Care and Nursing Home?
- It is at 5-7 Westminster Road East, Branksome Park, Poole, BH13 6JF.
- Is Chalgrove Care and Nursing Home a registered provider?
- Yes: CQC lists it as a care home under location ID 1-208730254 and was rated Good overall in April 2025.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.