Care home · Haywards Heath

Crossways Healthcare Limited

Rated Good by CQC Rating published 16 August 2019 Rating 7 years old

Typical fee here £1,400–£1,710 a week Estimate

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Rated 7 years ago. CQC's last published rating for this service is from August 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Residents relaxing in a care home sitting room Illustrative photo, not of Crossways Healthcare Limited
Address
2 Sunte Avenue, Lindfield, Haywards Heath, RH16 2AA
Run by
Crossways Healthcare Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
25 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Garden
Garden for residents (as stated on crosswayscarehome.co.uk)
En-suite rooms
En-suite rooms available (as stated on crosswayscarehome.co.uk)
Registered with CQC
December 2010 (15 years)
Registered manager
Selvarajen Amoorthasamy
Company check
Active, trading since 2002 (23 years), accounts up to date (Companies House 04616371)
Last CQC check
16 Aug 2019
Typical fees Estimated
£1,400–£1,710 a week for residential care. Estimate only, from published local rates. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-107126433

Introducing Crossways Healthcare Limited

Crossways Healthcare Limited is a CQC-registered residential care home in Haywards Heath. It is registered to support older people.

At its most recent rating, CQC judged it Good overall (August 2019). It is one of 15 CQC-registered care homes in and around Haywards Heath; 14 of those are rated Good or Outstanding.

Who it can help

Registration details from CQC.

Earlier inspections

  1. Jan 2017 Good
  2. Aug 2019 Good
  3. Today Rating 7 years old

CQC rating timeline for this address.

Inspection reports to read

Council food inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 9 March 2026 by Mid Sussex. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Crossways Residential Home"). Open Government Licence.

Map and area details

Ward
Lindfield
Parliamentary constituency
Mid Sussex
Local NHS (ICB)
NHS Surrey and Sussex Integrated Care Board
Area classification
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Care homes in RH16 (15)

Open the full map · Plan a journey · OpenStreetMap (ODbL)

Nearby

  • Bus stop 170 m (2 min walk) · 15 stops within 600 m
  • Railway station Haywards Heath, 1.3 km (17 min walk)
  • Pharmacy Selbys Pharmacy, 690 m (9 min walk)
  • Shop Co-op Food, 690 m (9 min walk)
  • Park 160 m (2 min walk)
  • Place of worship Lindfield URC, 750 m (9 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

Strengths and weak spots in the ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 232 of the 316 other care homes in West Sussex that CQC has rated.

Ratings for safety, care and leadership

  • SafeGood267 of 317 in West Sussex
  • EffectiveGood289 of 317 in West Sussex
  • CaringGood294 of 317 in West Sussex
  • ResponsiveGood286 of 317 in West Sussex
  • Well-ledGood233 of 317 in West Sussex

Source: CQC, published 16 August 2019. Under each rating: how many care homes in West Sussex share it.

Inspection findings in brief

  • The owner was committed to making sure that people were supported in a caring, respectful and dignified way.
  • We saw many examples of staff supporting people in this way throughout our inspection.
  • Relatives and people also gave us consistent and positive feedback about how the staff and owner were very caring.
  • Staff knew people well, including their personal history and individual preferences.

Inspected 18 July 2019; report published 16 August 2019; supporting 25 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Likely fees

We estimate Crossways Healthcare Limited at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

If savings are under the upper limit (£23,250 in England), West Sussex Council may pay part of the cost after a free care needs assessment.

Around Haywards Heath

There are 15 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is Summerlands, under 0.5 miles away.

17 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Lindfield ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a pharmacy (9 min), a shop (9 min), a park (2 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Who runs it

Crossways Healthcare Limited is run by Crossways Healthcare Limited (company 04616371), incorporated in 2002, 8 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is nursing care.

Crossways Healthcare Limited over the years

Crossways Healthcare Limited has been registered with CQC since December 2010, about 15 years.

CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

There are 4 CQC reports on file for this address; the newest is from 16 August 2019.

Family reviews

Nobody has reviewed Crossways Healthcare Limited here yet. Have you used it? A short, honest review helps the next family decide.

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Compared with other care homes locally

  • Rated Good. Across West Sussex, 84% of the 317 rated care homes are Good or Outstanding and 12 are Outstanding.
  • Its rating (August 2019) is more recent than 18% of care home ratings in West Sussex.
  • With 25 beds it is smaller than 56% of care homes in West Sussex, where the typical home has 28.
  • Registered with CQC in 2010: it has been registered longer than 77% of care homes in the area.
  • It lists 1 specialisms with CQC; the typical care home in West Sussex lists 3.

All figures compare it with other care homes in West Sussex; CQC register, Oct 2026.

Closest alternatives

Guides for families

Other care homes near Haywards Heath with recent ratings

What families ask about Crossways Healthcare Limited

When did CQC last rate Crossways Healthcare Limited?
16 August 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
Is Crossways Healthcare Limited a registered provider?
Yes: CQC lists it as a care home under location ID 1-107126433 and was rated Good overall in August 2019.
Does Crossways Healthcare Limited support people with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
Is Crossways Healthcare Limited rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
What services is Crossways Healthcare Limited registered for?
CQC lists Crossways Healthcare Limited under: residential homes. Check which of these it is actively providing now.
Where is Crossways Healthcare Limited?
It is at 2 Sunte Avenue, Lindfield, Haywards Heath, RH16 2AA.
How much does Crossways Healthcare Limited charge?
Crossways Healthcare Limited has not published its fees with us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). A written quote should spell out weekend, bank holiday and short-notice rates.
How big is Crossways Healthcare Limited?
Crossways Healthcare Limited can take up to 25 residents. Ask what is free now and about en-suite rooms.

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Crossways Healthcare Limited: rated Good by CQC, on The Care Panel

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