Care home · Southend-on-sea
Cumberland Lodge
Illustrative photo, not of Cumberland Lodge- Address
- 22 Cumberland Lodge, Southend-on-sea, SS2 4LF
- Run by
- Shine Partnerships Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 15 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2024 (1 year)
- Registered manager
- Megan Rose Wheal
- Company check
- Active, trading since 2005 (21 years), accounts up to date (Companies House 05331354)
- Last CQC check
- 24 Feb 2026
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
More in Southend-on-Sea: Care homes in Southend-on-Sea (58) · Best rated care homes in Southend-on-Sea · Care homes for elderly care in Southend-on-Sea · Care homes for mental health care in Southend-on-Sea · Care homes for care for adults under 65 in Southend-on-Sea
Read the full CQC inspection report · CQC location ID 1-19883569945
An overview of Cumberland Lodge
Registered with CQC as a residential care home, Cumberland Lodge is based in Southend-on-sea, run by Shine Partnerships Ltd. It supports adults of all ages, with registered specialisms in mental health conditions.
Its latest CQC rating is Good overall (February 2026). It is one of 58 CQC-registered care homes in and around Southend-on-Sea; 49 of those are rated Good or Outstanding.
Track record
CQC registration dates from November 2024, so the service has been operating for around 1 year under its current registration.
CQC has published 3 overall ratings for it (2016–2026), starting at Good and staying Good every time.
Ownership and company checks
Cumberland Lodge is run by Shine Partnerships Ltd (company 05331354), incorporated in 2005, 19 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Shine Partnerships Ltd runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
Who it can help
From the CQC register; ask how each need is met in practice.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 21 of them rated Good or Outstanding, and the closest is Whittingham House, under 0.5 miles away.
2 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in St. Luke's ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Within about a 10-minute walk there is a shop (5 min), a park (7 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate Cumberland Lodge at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
Southend-on-Sea Council can help with costs for people with savings under £23,250, starting with a free assessment.
What the ratings tell you
Cumberland Lodge has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 63 of the 75 other care homes in Southend-on-Sea that CQC has rated.
Under CQC's newer scoring, its strongest area is Effective at 83% and its lowest is Well-led at 75%, averaging 77% overall.
What CQC's inspectors reported
- There were 14 people living at the service at the time of assessment.
- The accommodation for people was over 2 floors and an additional annex with access to a large garden and easy access to the local community.
- This is the first inspection since a new provider has taken over the service Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare.
- People told us they were happy living at the service.
Supporting 14 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
The five key questions
- Safe75% score69 of 76 in Southend-on-Sea
- Effective83% score74 of 76 in Southend-on-Sea
- Caring75% score74 of 76 in Southend-on-Sea
- Responsive75% score72 of 76 in Southend-on-Sea
- Well-led75% score64 of 76 in Southend-on-Sea
Source: CQC, published 24 February 2026. Under each rating: how many care homes in Southend-on-Sea share it.
Percentage scores by area
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Cumberland Lodge scores 77%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 83%
- Assessing needs4 · Exceptional
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together4 · Exceptional
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 28 January 2026, published 24 February 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Earlier inspections
- Jun 2016
- Apr 2019
- Feb 2026
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first.
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 23 March 2026 by Southend-On-Sea. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Cumberland Lodge"). Open Government Licence.
Map and area details
- Ward
- St. Luke's
- Parliamentary constituency
- Southend West and Leigh
- Integrated care board
- NHS Essex Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Care homes in SS2 (9)
View on OpenStreetMap · Route planner · OpenStreetMap (ODbL)
Nearby
- Bus stop 150 m (2 min walk) · 21 stops within 600 m
- Railway station Southend East, 1.2 km (15 min walk)
- Pharmacy Murray Miller, 1.3 km (16 min walk)
- Shop Clarks Convenience, 360 m (5 min walk)
- Park 560 m (7 min walk)
- Place of worship United Methodist Church, 620 m (8 min walk)
- Library Southchurch Library, 990 m (12 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Family reviews
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Cumberland Lodge against its area
- Rated Good. Across Southend-on-Sea, 92% of the 76 rated care homes are Good or Outstanding and 2 are Outstanding.
- Its rating (February 2026) is more recent than 75% of care home ratings in Southend-on-Sea.
- With 15 beds it is smaller than 55% of care homes in Southend-on-Sea, where the typical home has 17.
- Registered with CQC in 2024: it has been registered longer than 8% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Southend-on-Sea lists 3.
Based on the CQC register for Southend-on-Sea as at Oct 2026.
Nearest care homes
Guides for families
Other care homes near Southend-on-Sea with recent ratings
- Beacon HouseMar 2025
- Braemar Lodge Residential Care HomeJun 2025
- CherrycroftNov 2024
Frequently asked about Cumberland Lodge
- How is Cumberland Lodge rated for safety and leadership?
- CQC rates five key questions. For Cumberland Lodge: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Cumberland Lodge charge?
- Cumberland Lodge has not published its fees with us. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Which provider runs Cumberland Lodge?
- The registered provider is Shine Partnerships Ltd, according to CQC.
- How many residents can Cumberland Lodge take?
- CQC capacity for Cumberland Lodge: 15 beds. Ask about current availability and room facilities.
- When was Cumberland Lodge last inspected?
- 24 February 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- Does Cumberland Lodge support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Is Cumberland Lodge registered with CQC?
- Registered, yes: location 1-19883569945 on the Care Quality Commission register, listed as a care home and was rated Good overall in February 2026.
- Where is Cumberland Lodge based?
- It is at 22 Cumberland Lodge, Southend-on-sea, SS2 4LF.
- What services is Cumberland Lodge registered for?
- Cumberland Lodge is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.